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Xenon Pro

3.2

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Xenon Pro Reviews Summary

Easy Fitment is a website that provides vehicle fitment solutions, including headlights, taillights, and other automotive accessories.

This summary is generated by AI, based on text from customer reviews

service
71
value
70
returns
57
quality
69

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25,720 reviews

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Canada
1 review
4 helpful votes
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XenonPro bulbs do
Not last. I went to replace in the local distributor where we have purchased them. They would not sell me new bulbs until
I booked in for a diagnostic, witch would run me up to $300 after replacing the bulbs. So I went on the website and seen all this info about backing their customers, their top notch warranty, clear and simple. So I emailed, to be told
To use chat. Witch I did & the response I got was so very poor. I was then blocked on the chat, and my email. So I continued on to a bussiness email and sent the message below. No response.

This man, does not deserve anyone's time, money or even thought. He is an arrogant miserable person. So for anyone thinking about looking at his product. Take a look on AliExpress, for the exact bulb he plasters his "bussiness" name on. For a fraction of the cost & more then likely will last as long or longer then XenonPro.

+7
Date of experience: August 30, 2018
Charles P.
14 reviews
0 helpful votes
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I received my LED bulbs quickly
August 29, 2018

I received my LED bulbs quickly. It was not at all the same as the image of the website. Much more cheap led with fan. Before buying I confirmed with a salesman (chat) the fit with my bike but it did not fit finaly. Arrogant salesman for the refund.

Date of experience: August 29, 2018
Doug T.
1 review
0 helpful votes
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Easy, & quality stuff & great customer service
August 29, 2018

Easy, & quality stuff & great customer service

Date of experience: August 29, 2018
Jack E.
1 review
0 helpful votes
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Site has good information
August 29, 2018

Site has good information. Easy to use. Appreciate free two day shipping.

Date of experience: August 29, 2018
Boat D.
1 review
0 helpful votes
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Great item and easy to install
August 29, 2018

Great item and easy to install

Date of experience: August 29, 2018
Derrick X.
2 reviews
0 helpful votes
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Nice and easy so far, couldn't talk to a person said email chat only and not helpful. Isues with product performance but don't feel like explaining via email.

Date of experience: August 27, 2018
Andy D.
1 review
0 helpful votes
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Paid for overnight service on the order, it arrived in 3-4 days

Date of experience: August 27, 2018
MARTIN H.
1 review
0 helpful votes
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Bought the Warning Canceller and Anti-Flicker as specified.but it wasnt working with this installed so removed it and it was ok.so i did pay for this useless thing.
Important Note:
Warning Canceller is Required on Some Vehicles...
This accessory removes the dash warning lights as well as headlight flickering warning.

If your vehicle make is in the list below, you must add the Warning Canceller accessory to your order. It is a requirement for your vehicle in order for the kit to install and work properly.
Acura, Audi, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Infiniti, Jeep, Lexus, Mercedes, Mitsubishi, Volkswagen, Volvo

Date of experience: August 26, 2018
Ken G.
1 review
0 helpful votes
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Bulbs are nice except they do not shine very far out like they seriously need to redesign the bulb an get more distance out

Date of experience: August 25, 2018
Blake R.
1 review
0 helpful votes
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Quick and easy to get the right bulb for the right truck the ifrst time no guessing.

Date of experience: August 24, 2018
Texas
1 review
1 helpful vote
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Be careful purchasing anything from these guys. They make a great product, but if there is an issue, like what happened to me, the customer support is absolutely terrible!

They told me I did t need anti-flicker for my headlights when I purchased them, but once installed, it was clear that I did. After three days of trying to reach them to get the anti-flickers ordered, they finally answered and agreed to sell them to me, but not at the discounted price you get when purchasing the bulbs, even though it was their mistake.

They sent out the anti-flickers to me, but they didn't send the ones for my vehicle, but for a completely different manufacturer altogether.

I have been trying to reach them four three days to get this resolved. They don't answer their phone, respond to voicemail, answer their online chat (where they say all support issues must be addressed) or return email.

Worst post-sale customer service ever! BE CAUTIOUS! If you aren't 100% sure what you need, use someone else who will ensure you get the right products.

Date of experience: August 24, 2018
kabren X.
1 review
0 helpful votes
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Easy webiste to manage
August 24, 2018

Easy webiste to manage

Date of experience: August 24, 2018
Ken G.
1 review
0 helpful votes
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Repeat order, very pleased with first order, although price now up $10.

Date of experience: August 23, 2018
Eric K.
12 reviews
0 helpful votes
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Just what I was looking for!
August 23, 2018

Just what I was looking for! Thanks Xenon Pro!

Date of experience: August 23, 2018
David R.
5 reviews
0 helpful votes
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Well
August 22, 2018

Well

Date of experience: August 22, 2018
Gary D.
1 review
0 helpful votes
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Kevin has helped me tremendously and made it easy.

Date of experience: August 21, 2018
Theo S.
1 review
0 helpful votes
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It was super easy to find exactly what I wanted and compare options

Date of experience: August 21, 2018
Thomas M.
1 review
0 helpful votes
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Could not start a chat?That was my first attempt to Chat. Some time later I did chat ans was completely dissatisfied with the outcome. The bulbs I received will not fit my Mustang. Also the suggested LED Aanbus unit appears to duplicate what is attached to the bulb input harness. The uniits can not be installed on my 2001 car. After chat after chat I was informed A RMA would be issued. I have not received it.

Date of experience: August 21, 2018
Montana
1 review
1 helpful vote
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The headlights I paid $200 for burned out in less than a couple months. When I went to redeem my life time warranty he would not send me new bulbs. Louis C. Is terrible in customer service and extremely rude! Never shop here again!

Date of experience: August 20, 2018
Brad H.
1 review
0 helpful votes
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Very poor installation instructions as the pictures looked nothing like what I had purchased and they were missing steps that were later explained to me over the phone.

Date of experience: August 20, 2018

From the business

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


+88
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