Weather UndergroundReviews 665

Running a search to see if other people are encountering WUnderground staff completely unresponsive, I am saddened to see it's endemic of what is likely the end of WUnderground.

In my case, I have been reporting reliable rapidfire data from a personal weather station KVAWINCH30 for 5+ years. Over the past 3 months, Wunderground has apparently stopped publishing my data for local reports as it is not receiving the "quality" flag for consistent and accurate reporting. Somethings wrong on Wunderground side as my data is clearly reporting ever 1-3 seconds and is accurate.

Emails have gone unanswered for months now... Crickets. Time to look for an alternative...

I suspect the new ownership by Weather Channel represents a conflict with the concept of unbiased crowd-sourced data. Either that or some WC genius totally screwed the pooch on merging infrastructure and managing WU talent retention. Either way a once great community is going to fragment. Cant even submit a problem report as presumably all the WU emails are inactive. I never bothered with weather channel in the past because... well weather channel...

I have long been a fan of Weather Underground. It has, hands down the best, most relevant weather information. Here in the summertime south, the Dew Point is one of the most critical pieces of information as it will tell you whether you will simply be hot or how bad you will swelter; of if, luckily, there is a hot, but comfortable day coming up. It has many other good features as well ----- ** BUT ** ----- it's almost totally USELESS because someone there doesn't know how to program a website! One day it's working; the next day it fails. They fix it & get it right. Then a week later, they've screwed it up again. Maybe there is something I don't know, but in my (admitted) limited programming experience, when I put something in code and it works, it doesn't just quit working. If the parameters have not changed the code should continue to work. I can't understand a) how they keep breaking what works; and b) why they don't test it in a 'beta' page first.

Ha! I just noticed this comment on the bottom of their "Contact Us" webpage:

"Please do not contact the phone numbers or e-mail addresses above to report an issue or submit a complaint. Such e-mails will not be answered."

They must be getting a LOT!

Update: They don't answer email or social media either, so save your strength. I mean, complain publicly but don't expect a response. Wish we could have a class action suit against these guys.

Original review: I'm grateful to the reviewer who said Wund was bought by another company. Perhaps that explains why, when I volunteered $10 for an ad-free UX, the ads came back soon afterwards, and customer service did not reply. Used to be a wonderful site. All things must pass.

Weather Underground used to be great, and then, WHAM (must of happened about the time they were bought up and changed ownership?)... now they are a big waste of my time. After years of being one of my favorites, they have now inspired me to RANT about how HORRIBLE they are! Unfavorited! I would give them one sixteenth of a star instead of one star if that was an option. Has anyone found any site that is as good as this one used to be?

WU site had better go back to exactly the way it was before, or myself and everyonelse will not waste their time frustrated online, better to just go outside like my grandpa did.

Went from being an absolute gem and favorite for instant, up to the minute local conditions with so many great features that I could spend hours exploring weather around the globe to a waste of time due to constant freeze ups ( Can't even expand beyond 2 or 3 levels and it locks up) The ads have not only reduced the map to a fraction of former screen size but several times malware and worse have invaded my PC from that site. Thanks ' Weather channel '! ( Another complete waste)