Weather Underground

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Weather Underground

1.4

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Weather Underground Reviews Summary

Weather Underground has a rating of 1.4 stars from 665 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Weather Underground most frequently mention weather channel, day forecast and many years. Weather Underground ranks 46th among Weather sites.

service
23
value
19
shipping
4
returns
4
quality
23

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Texas
1 review
8 helpful votes
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Crashed and Burned
April 19, 2019

I used to always respect the quality of Weather Underground, especially over Accuweather and Weather Channel, but recently it has been terrible. Even though I am a subscriber, it attached my local station to one not near me, 10 day forecasts load or not load, no reason, and I still will get ads, even though I pay to not get them. I think the parent company The Weather Channel should spend more time on the quality of their sites, and less on pushing the global warming agenda, at least until they get their websites right...

Date of experience: April 18, 2019
Texas
1 review
10 helpful votes
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Just take the Wunderground crappy radar and ditch it -- and put up the Intellicast Interactive Radar in it's place. Come to think of it -- might as well do the same with the Satellite and the 7 and 10-day forecast too. There, problem solved. Wasn't that easy!?

Date of experience: April 17, 2019
California
1 review
9 helpful votes
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The Giant has Fallen
April 18, 2019

Prior to the purchase by the Weather Channel, they were VERY dependable. Now they can't predict more than 30min into the future. Do NOT trust the forecast. Any more. Sad but they are no longer setting the standard.

Date of experience: April 17, 2019
Texas
1 review
10 helpful votes
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They have been bought again and there is no support. I had my PWS working and then one day it wasn't. Can't get logged in to see whats up. When you go to the log in page there is a statement reading that they have upgraded there system and to reset your password if you can't log in. When you go though the reset process you never revive an email that was working fine before. You go to the support page and there is no phone number to call you have to send an email to which you never here from them.

Date of experience: April 17, 2019
California
10 reviews
26 helpful votes
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I have had 3 Samsung phones and the widget from Weather Underground has never worked on any of those phones. I have reported the issue dozens of times to their support and they do nothing about it, if they respond at all. It's amazing how long this has been going on and how they have done nothing to address it.

Date of experience: April 13, 2019
New York
1 review
1 helpful vote
Follow Donald R.
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I previously posted a review on my disappointment with the new WU UI about 3 weeks ago unitl now. Most of the UI features that were lost, like rapid fire, are back. Appreciate the work put into this updated release and my previous one star review now a four.

Date of experience: April 13, 2019
Ohio
1 review
5 helpful votes
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Like the other reviews I've been reading, the app (on Android) sucks! I have a good connection but alway I get the ". Try later." dialog. Worthless anymore!

Date of experience: April 12, 2019
New Jersey
1 review
4 helpful votes
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I normally don't write reviews but in the case of WU I feel I must. First I want to thank someone for posting the phone number of WU since I plan on calling now that my emails to them are never returned. They do reply automatically with the message that the team will review my issue shortly. Well, after weeks of not hearing from them I thing the "team" went out to lunch and never came back. I will update you on how I make out after I call.

I thought I was doing something wrong in my attempt to upload my weather camera data but after reading the comments I know it is not me. Thanks;.

Date of experience: April 11, 2019
Kansas
3 reviews
25 helpful votes
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The Weather Underground is a freaking train wreck. Would someone please tell the IDIOTS at IBM and the WU that a new DAY begins at 12:00 am? Look at the 10 day forecast. They have the low temp a day off. For example today (Tuesday) our low will be about 56 degrees. Yet they show the low for Tuesday as 48 degrees. The temp will dip to a 48 degree low--on WEDNESDAY around 6am. WU is a DISASTER compared to years and years ago when I first joined.

Date of experience: April 10, 2019
Georgia
1 review
12 helpful votes
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They will not return my emails, been tiring for a month. They used to be very responsive. I have a paid subscription for two more years for add free service. Since last week in March, I logged out because I was getting adds. Went to log in again and it gives me user not found.

Date of experience: April 10, 2019
Canada
1 review
11 helpful votes
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WU hits rock bottom
April 9, 2019

Once great weather station site now the absolute pits. Recent migration that the site underwent was coupled with endless issues, new interface is absolutely broken, barometric pressure gauge shows different readings at the analogue and digital level. Ability to display uploaded weather data by year deprecated. And they now have my weather station located in a city that doesn't exist in any atlas. Uploading data to two other weather sites at the moment, pretty sure that I won't be using these guys much longer.

Date of experience: April 8, 2019
Tennessee
1 review
9 helpful votes
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You can tell that children are writing the code for Weather Underground. The site is a disaster. Impossible to navigate and stingy with its data. Visuals are anemic compared to the wonderful intellicast frames.

Date of experience: April 8, 2019
California
1 review
15 helpful votes
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Weather Underground has been decimated. Until Q1 2019, it was not only the best weather site, but perhaps one of the best websites overall. A beautiful UI, dense with information. Now, not only have the UI controls been changed to something hideous and bland, but the outstanding API is a shadow of its former self. I'm considering withdrawing my PWS data from it and posting it elsewhere since they're no longer worthy of it.

Date of experience: April 7, 2019
Florida
1 review
12 helpful votes
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Wunderground was the go to site for years for precise forecasts as well as many other features. Since IBM took over it has become a $#*!hole. I do not understand the logic in IBM wrecking a fantastic site.

Date of experience: April 5, 2019
Wisconsin
1 review
13 helpful votes
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We have relied on this site for years for our personal weather station. The recent changes as part of the merger with Intellicast have all been for the worse. Rounding off data is NOT OK. Eliminating Custom View is NOT OK. Not responding to customers concerns is NOT OK. Classic case of someone running a decent business into the ground.

Date of experience: April 3, 2019
New York
1 review
9 helpful votes
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Intellicast was smart and useful tool for getting weather. I fly commercially and really miss it. Now that WUG has taken over, what a pitiful attempt to give weather. The weather channel should be embarrassed.

Date of experience: April 3, 2019
Washington
1 review
7 helpful votes
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I stopped using wunderground a few years ago. Intellicast used to be a usable alternative until wunderground ruined it too. Hopefully they don't have plans to trash https://forecast.weather.gov too.

Date of experience: April 2, 2019
New Jersey
1 review
9 helpful votes
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WU is constantly broken, nothing loads except the ads. Maps won't work, charts won't work graphs and forecasts stay blank. You're lucky if you enter your location and it doesn't display it as some random place on earth somewhere in Siberia or the Indian ocean.
The only information you can access is the same information you could get by looking at the thermometer on your porch at the moment.

It's like the site was redesigned by a middleschooler who quit doing it when only 10% done and left it like that.
It's an ad site with the current temperature. I can get that from any bank time and temp board without the ads and get the time besides.

Date of experience: April 1, 2019
Indiana
1 review
25 helpful votes
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I have been submitting data from my Personal Weather Station to Weather Underground for years. However, I am now looking for an alternative to Weather Underground. Over the past year their site has been hit or miss. However, their recent update for Personal Weather Stations has completely destroyed my confidence that they can resolve the current problems. They managed to take the PWS interface that provided useful, near real-time data and turn it into a useless poorly designed interface with which to view PWS weather station data. The new interface needs to be screen refreshed to display the latest data. Also it only displays the weather station data in 1 degree increments which results in very crude data plots. Weather Underground has benefited from the data that thousands of PWS owners have supplied to them freely for years. This is how they pay us back. I don't know about other PWS owners, but I expend considerable effort to make sure my weather station online and providing accurate data to Weather Underground. The current downward spiral of this site indicates to me that they could care less about our data.

If I were IBM management, I would not want my companies name associated with this site. The new screen layout is distressingly poor. Portions of the display such as the associated Webcam no longer work. It must be refreshed to see up--to-date weather data versus the rapid fire interface they used to use. What 2nd grader programmed this mess!

Date of experience: March 31, 2019
California
1 review
10 helpful votes
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JUNK
March 30, 2019

My station has been sending data for several years, and it still is. However, 'they' have deleted my email address so I cannot login. I have sent them multiple emails over the past two weeks... NONE have been answered, nor has the problem been fixed.
I will wait a few more days then I am going to stop sending my station data to them. I am currently sending to AMBIENT WEATHER, they store my data and it is accessible.

I would think IBM would step up and say do fix this... pretty bad publicity for their IBM
CLOUD platform...

I might add. I am a paying customer, subscription ends in OCT 2019... so I think they are in a breach of contract situation!

Date of experience: March 30, 2019