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WPMU DEV

4.4

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WPMU DEV Reviews Summary

WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 2nd among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80

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Norway
1 review
1 helpful vote
Follow Frode H.
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Setting up the correct domain mapping on multisite is not something that I have ever done before, så getting help to get this correct was very helpful. Great support as always from the guys at WPMUdev

Date of experience: July 22, 2019
GB
1 review
1 helpful vote
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Staying-power
July 22, 2019

I had an issue that was well beyond my expertise - a problem with a mapped domain. Dimitris and Pawal worked with me over 10 days to finally nail the problem. Outstanding. I'd really recommend WPMU and their team.

Date of experience: July 21, 2019
Alabama
1 review
1 helpful vote
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When I first got MPMU DEV, I got it for a simple thing and I was only going to use the trial. But then I found More stuff they did that I really wanted and well, I decided to use the service even though I felt if may be overpriced. Well...

When my website died, All I had to do was get on the chat with a service tech and Nahid Really went beyond what I have seen any other service tech go through to help get things back up and running. This is not the first time I have had them save my azz, but it was the first time that I felt so strongly about the services I received that I would step out of my normally silent self to write about how great it was to have this service installed on my site Before it broke.

Thank you Nahid and WPMU DEV Team!

Date of experience: July 20, 2019
Colorado
1 review
2 helpful votes
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It turned out to be more than I needed. I had trouble uninstalling, deactivating or deleting the program I installed. Will say that the support I received was absolutely stellar! Over and above... patient... and finally got the issue cleared up! Most excellent.

I'll consider them again in the future when I'm more experienced just because of the quality of the support!

Date of experience: July 19, 2019
Tennessee
2 reviews
1 helpful vote
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I've hosted with a lot of different companies since my time starting on the web back in 2001... The experience I've had with WPMU has been wonderful. Patrick helped me find documentation for my domain registrar that I couldn't find. He then helped me set up the records and checked on the propagation.

Date of experience: July 18, 2019
Florida
1 review
1 helpful vote
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The Best Support
July 18, 2019

These guys are crack-shots every time. Mohammad Sharab helped me today for the first time and I was not dissappointed in the least. He went the extra mile for that "second mile service" and knocked it out of the park. Even if they couldn't help me with something (rarely) they always point me in the right direction for a solve. I'm a big fan.

Date of experience: July 17, 2019
Latvia
1 review
1 helpful vote
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Oskars
July 17, 2019

At first i was skeptical, but after hours of hard work. They have convinced me for very good team, really really like to work with wpmu dev.

Thanks, Oskars.

Date of experience: July 16, 2019
France
1 review
1 helpful vote
Follow Hasan O.
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All plugins you need on one place. Constantly and securely updated. Super support. All sites you are managing can be updated from 1 place

Date of experience: July 15, 2019
Maryland
1 review
1 helpful vote
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Great Support Team
July 15, 2019

We had a problem with WooCommerce and Aditya was able to help me on a Sunday morning and get my problem solved when I couldn't find any answers on the forums or from WooCommerce itself. We are very impressed!

Date of experience: July 14, 2019
Georgia
1 review
1 helpful vote
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I think WPMU is a great group because of their patience and empathY! They stick with you until it's figured out.

Date of experience: July 13, 2019
Portugal
1 review
2 helpful votes
Follow Rui F.
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Your plugins are the best and millions of installations demonstrate this. The support could not be better, in attention, sympathy and effort to help.

Date of experience: July 11, 2019
GB
1 review
1 helpful vote
Follow Crackalackin W.
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Katya was so, so helpful. Could not have done enough to assist me with my issue. Can't recommend WPMUDEV highly enough for their products and support.

Date of experience: July 11, 2019
Belgium
1 review
1 helpful vote
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I don't think I can ever express how I feel about this awesome company.
Everything they have and do is just AMAZING.
If all companies were like this, I think there'd be NO STRESS in the world.
Simply joy.

Date of experience: July 10, 2019
New Hampshire
1 review
1 helpful vote
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Patrick was very patient and led me through a number of steps to resolve the problem. What a gift to click a chat button and get help to solve a problem I'd been researching for a couple of hours before without success.

Date of experience: July 9, 2019
GB
1 review
1 helpful vote
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Awesome support
July 10, 2019

These guys are like my own dev team - they immediately respond on chat and do their upmost to help with anything Wordpress related or their own plugins. I have just started to use their hosting and also set up staging sites. Absolute experts and I could not manage without them.:-)

Date of experience: July 9, 2019
AE
1 review
2 helpful votes
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Especially for those struggling with the technical nightmares and terrors that come with hosting, migrations and site optimization.@ Nahid from the support team is extremely helpful and patient! Thank you! :)

Date of experience: July 9, 2019
NL
1 review
1 helpful vote
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I used the plugins of WPMU DEV in the past for a customer, but after the customer stopped with their business I ended the partnership. NOw I need WPMU DEV for myself and had some questions after I registered. And I immediately remembered why it was so easy to work with WPMU DEV productions in the past. Their support is awesome on every level. Support staff in the past was alway very friendly and their knowledge and patience of a very high level. Today I met Nahid and he was again a very customer friendly support agent. He convinced me immediately to continue the new partnership for a long time.

Date of experience: July 8, 2019
California
1 review
1 helpful vote
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Jorge Diaz was friendly, on the ball, and helped me work around login and plugin installation issues instantly.

Date of experience: July 8, 2019
New York
1 review
1 helpful vote
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The support staff is second to none! EVERY TIME I contacted them, my site issues were fixed! Whther the problem was plugins, security or upgrades... they walked me through it step by step!

And I'm NOT a DEV!

Date of experience: July 6, 2019
Washington
1 review
0 helpful votes
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I actually did read the directions on Hummingbird (asset optimization), just a few minutes after doing what they explicitly warned not to do. The result was predictable as our website suddenly looked like a complete amateur had been left alone with the code book while fighting boredom.

The boredom issue was solved in a hurry! Fortunately Nahid was on hand. Not only did he steer me through the first-ever use of the WPMU DEV support system, he patiently unwound the damage I had done. He took time to refer me to reading materials to go through before the next time.

It's not often that a firestorm turns out to be a servicing pleasure, but Nahid made it so.

Date of experience: July 6, 2019

From the business

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.


wpmudev.com
Founded in 2005
Birmingham, AL, United States