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WorldRemit as a company is a complete failure. They always cite technical issues as their excuse. Not to pay you
Always taking forever before my family received the money, Been calling worldRemit many time estimated time keep saying 5 to 10 minutes, but been on the phone 45 minutes and no answer.
Very Dissapointed and I call many times.
Recently there was an issue with Mpesa in Kenya and my money was not delivered. I got an email from them notifying of the problem. Anyway they ended up cancelling the transaction and refunded money to my account promptly. I hope to continue using them in the future.
Imagine sending money to your loved one with the promise of the transaction going through in minutes, only for WorldRemit to sit on your money, mark the transaction as delayed and 24 hours later say it failed.
And then promise to refund 7 days later. But that is of course once you get them on the phone.
I have called them 6 times today, waited 30 minutes each time, and im still not through to them to just cancel my transactions.
This is not a one off failed transaction, this is now 9 transactions that have failed, they will give you excuses like the details of the person sending to, but why did it go through for the other transactions and not this one, and no response from these morons.
If you like a headache and wasting hours on the phone to idiots who may or may not answer the call
Then go ahead and use these idiots. Otherwise save yourself the hassel and avoid them
Im still on hold all just to cancel my transactions, and my account and i will never use them again
Good bye idiots i dont need you in my life
I used to use WorldRemit to send money home to South Africa. When I logged in to try and send this week, I kept getting redirected to a page to download their app. I send maybe one transfer a month, so downloading their app, wasting space on my phone and sharing personal information didn't appeal.
Not using them anymore. Forcing your customers to use an app when they don't want to is stupid and will cost them customers.
Simple as that, I've sent money with many companies for over 15 years. I've never been told the money was ready to be picked up when it was not. I would never use this service again nor would I recommend it to ever be used.
Following my previous reviews about the most incompetent company in the entire galaxy called WORLD REMIT. So they called me again asking me if I got the refund of *******krs and when I told them no, they said they will contact the bank. This issue is my bank confirmed that they already have been contacted and given the wrong info so they wrote back to world remit. The operator, no surprise, was not able to retrieve the conversation. SHE PROMISED SHE WILL CONTACT MY BANK AND SHE WILL INCLUDE ME IN THE EMAIL. I NEVER GOT ANY EMAIL. SO SHE LITERALLY LIED TO ME. HER NAME IS MICHELLE. I am waiting for this refund for more then a month and during this month, I was given 6 different case numbers, various different emails, and at least 20 different stories about where my money is. STAY AWAY FROM THIS COMPANY CALLED WORLDREMIT. THEY ARE THE MOST INCOMPETENT COMPANY, THEY HAVE NO COMMUNICATION BETWEEN THEMSELVES. I THINK THEY ARE TRYING TO SCAM ME. I cannot find any other logical explanation for being given 6 different case numbers, and every each operator that I am talking to has no idea what am I talking about. THEY ARE USELESS. STAY AWAY FROM THEM.As regarding the ******* dkr that I have to receive from WORLDREMIT, I lost any hope that I will ever get a refund. I think they will keep the money, which is literally stealing
If your money was also stolen by Worldremit, you may be able to join the larger lawsuit against Worldremit by the California Department of Financial Protection here: https://dfpi.ca.gov/enf-w/worldremit-corp/
Worldremit owes me almost $9000 from customers paying me from China Worldremit has ingored my constant calls to their bull$#*! customer service department. Don't use Worldremit. Believe me
Scam money sent since 24hours now to mobile wallet...still not completed! Real scammers and tehy don't give feedback...those guys must be suited!
First two times worked o right after they cancelled my transaction for some " technical issues" after that nobody gives you any response, hang the phone of you after waited for 30 minutes every time you call.
Copy attached if the email they sent about the technical issue, after that I didn't hear from them anymore.
I tried to send a payment to the lady watching my house. Initially it looked OK then WorldRemit canceled my account and payment. No refund as yet. Western Union had it done in seconds so use them.
Well they did ask me to send my passport and I did so. After that I have not heard a word and my money did not move to Thailand. Heidi try to reach them on all channels but this was not possible die Adresse in Switzerland is out of service. I waited for several minutes on the helpline and it said it will take 11 minutes and 40 seconds as a matter of fact after 30 minutes I did cancel the call and really nothing worked.
WorldRemit is a scam service! Users stand warned. They act reliable at first to win your trust so that you increase transfer amounts, and suddenly steal your money. In fact, all the official telephone contacts on the WorldRemit website are out of operation (probably fake), which shows how shady an operation this is.
I initiated Transaction number ******* on April 03,2023, and immediately deposited the amount to the WorldRemit Rwanda account for onward transfer. To this day the money has never been delivered, and the status on my account shows: "We're awaiting your payment". Moreover, all the 'official' WorldRemit telephone and email contacts are not available.
Don't say I didn't warn you!
My bank account was debited by World Remit for 48.97 euro.I cannot contact them by phone as I need a transaction number or support ticket.There is no e mail or webchat.Their twitter help account is suspended.
WorldRemit Rwanda operates like a bogus money transfer agent. There are no clear contact details. The phone number provided doesn't work. Response to queries using alternative contact services is super slow. Money remitted over 7days ago hasnt reached the recipients. Its a shabby operation that should be closed. I still await resolution on my remittance from 5April as are some colleagues who used this same service a week ago! It seems I have been scammed. Where should I report this?
I used to use worldremit until I discovered taptap and lemonade.
Wordremit has very bad exchange late
Thy failed to transfer my money to kenya and I am still struggling to get my refund back. Now is month and I have not gotten my refund
I transfer money to here on the 2March 2023 and she still has not received it. I have sent Emails to customer services and do e everything they requested and still it has not been sorted out. THIS Company is fraudulent! Please DO NOT USE THEM IT I NOT SAFE. I cannot understand how they are allowed to operate. Will somebody please do something about this because they Are stealing peoples money!
Worldremit are biggest jokers they promise next day delivery but they don't. Make their customers wait over a week to get £26 I'm not impressed worldremit will take my business else where
Da se mogu vidjeti uživo sa tommy thayer iz kissi 982 00 dolara 926.22 eura za videochat Zelim se znimi uzivo vidjeti na videuchat
