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The company has garnered a mixed reputation, with some customers expressing satisfaction with their product selection and the occasional positive experience with customer service. However, a significant number of reviews highlight serious concerns regarding service delays, poor product quality, and a lack of effective communication. Many customers reported issues with receiving incorrect items, slow refunds, and unresponsive support channels, which have led to frustration and distrust. Overall, while there are positive experiences, the prevailing sentiment suggests a need for improved reliability and customer service practices to enhance customer satisfaction.
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Web is a nonprofit british mostly used books hub servin overseas with competitive fees
Used books got their own "deterioration" labels which seems just fine
It got an inmense catalog, fees are cheap if u renounce trackin stuff, it makes top3 on euro used books databases
Its a non profit organization addin more value to their good job
This site WOB has an extensive range of titles by more obscure authors such as Scottish novels or Historical ones I use the USED section and all the books I've so far bought have been AS New! I'm. V v impressed with the quality + conditions Free UK delivery and very fast also WOB is Highly recommended
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Very cheap books in good condition, free postage and arrived quickly- What's not to like? Also an ethical company.
Chris A
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10/10 from me regarding WOB in every department.
Delivery, item and customer Service.
I will use WOB again
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Really happy with the service and books available. Very quick delivery times and just a great idea to get books out to people economically
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The book arrived very quickly after ordering on line. The website was easy to follow and the ordering was also easy. Thanks.
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First time ordering of world books and not dissappointed! Very effective service. Good value and in good condition. Plus extensive range of books.
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Great service, thanks and at a great price. Book arrived in excellent condition, well packed and ahead of scheduled delivery. Very pleased!
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The books are so old. Payed over £500 for premium standard books. I thought I was buying books by latest 250 top authors. And ex works books as advertised. But no, I got 600kg of mills and boons, free map brochures, books over 40 years old. All the books had ex labels from charity shops where they did not sell in charity shop and WOB brought by weight from them. They are not as advertised. These are terrible and now I have to pay for them to be taken to the tip. Don't go there. I would download photos I took of disgraceful old smelly yellow books but they won't download. Anyone wants proof of crap just ask and I shall send photos
Hello, I am sorry to hear this, please can you provide us with your order number at [email protected] and the team will be able to help you. Thanks, Wob
Great service as usual. Book in great condition. Look forward to reading a new author and then buying more from the same author in future.
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I found the site easy to navigate and delivery was very quick. Been delighted with the entire experience..
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The second hand manual was delivered promptly and exactly in the condition described. Good value too!
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The turn around time is great and the books 3 our of 4 were all in great condition but due to poor packaging for the quantity and weight of them it broke open and one of the books got wet and all the pages stuck together on the bottom which was a real disappointment.
Hi, I am sorry to hear this, please email [email protected] and they will be able to help out :) Thanks, Wob
Have purchased several books and recently a DVD. All have been in greeat condition and arrived promptly.
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I love books- new or well-read- and my recent discovery of WOB means that I can get interesting books that I could not usually afford at a great price. Delivery is really quick, too! I'm hooked!:-)
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The book is in good condition. Better than expected due to the age. Always good service and prompt delivery.
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This is a story that is filled with emotion. It is heartfelt, heartbreaking, compassionate and beautiful. Amanda Brooke is a very talented Author. This is the second title of hers that I have read. You really get to know the characters and absorbed in the storyline. Have purchased another of her books. I have discovered a variety of authors that I would never of known of if it wasn't for WOB. X
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I read a lot of middle east history so I often find the books I would like to buy difficult to get hold of. WOB have found me several books I wanted that makes me a happy bunny & keeps me coming back to WOB for I can be reasonably sure to be able to know that they can provide what I need.
The problem is that obscure biographies of semi mythical characters are very expensive and truly hard to find but somehow you have never let me down.
I am not very good at photographing books & transferring pictures to letters on the computer & also I have not kept proof of purchase sorry.
I am an 84 year old woman so I have time to pursue my fact finding hobby of history thanks to your vast amount of titles for which I am profoundly grateful
Anne C Heighington..
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The detail contained in this book would almost enable a young engineer to build his own bus unaided; fantastic attention to accurate detail. I was a bus enthusiast 70 years ago, and this book has brought all the enthusiasm back in overwhelming quantity. I wish I could write so well!
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I find that this place is a great place to find older books and cds. Shipping is not too bad, considering I live in Hawaii.
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Answer: Hello, we do send books yes. We do not lie about condition either. All condition guides are found on our site and if you are ever unhappy with your order our friendly customer service team will help you out. Thanks, World of Books
Answer: Please get in touch with us at [email protected] and we can look into this further. Thanks, Wob
Answer: Hi, pop an email to [email protected] and we can look into this further for you. Thanks, Wob
Answer: Hello, thanks for your question, we do not at the moment sadly. Thanks, Wob
Answer: We started in 2002 with a mission to find used books new homes. A lot has changed since then as we've expanded into new countries and new products, so we wanted a new name which reflects who we are now. Lots of our customers and fans have already shortened our name to Wob, so it made sense to choose this for our new name. For us, books will always be our first passion, but now we are so much more! By changing our name to Wob, we're keeping true to our heritage & changing for the future. Thanks for your feedback, we will pass it on to the Brand team. Thanks, Wob
Answer: Hello, we do not send out any paperwork with our orders. If you need an invoice please email [email protected] and the team can assist you. Thanks, Wob
Answer: Hello, we are sorry to hear this it doesn't sound right at all, please can you email [email protected] with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob
Answer: Please get in touch with us at [email protected] and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at [email protected] and we can look into this further. Thanks, Wob
Answer: Please get in touch with us at [email protected] and we can look into this further. Thanks, Wob


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