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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
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Fabulious
August 23, 2018

Nice pricing good marchandise I have reffered some friends they also had a good experience shipping. Can be long some times

Date of experience: August 20, 2018
Canada
1 review
0 helpful votes
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5 etoile
August 23, 2018

Je suis tres satisfaite des produits et du services reçu... vais continuer a acheter de vos boutiques

Date of experience: August 20, 2018
Virginia
1 review
0 helpful votes
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I have had a satisfactory experience. You need to be aware, not all items are as expected, but it costs you to return them.

Date of experience: August 20, 2018
Canada
1 review
2 helpful votes
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Also i don't understand!
If i order exactly the same items more than 1 pc.
Why i get shipping charge to every single items?

Date of experience: August 20, 2018
Colombia
1 review
1 helpful vote
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Pésimo
August 23, 2018

Los pedidos nunca llegan. A Mi esposa no le devolvieron el dinero y su pedido nunca llego. Te roban el dinero

Date of experience: August 20, 2018
Slovenia
1 review
0 helpful votes
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Close up filter
August 23, 2018

Delivered in time. Very satisfied with packing and greatness of product. It is very useful for shooting macro.

Date of experience: August 20, 2018
Brazil
1 review
0 helpful votes
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Eu já entendi que não tem reembolso, o produto também não chega, o que eu faço agora? Processo vocês?

Date of experience: August 20, 2018
Denmark
1 review
0 helpful votes
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Alt for tit problemer med varen.
August 23, 2018

Der er alt for tit problemere med varen, forkert, defekt eller mangelfuld vare. Tit der er kæmpe forskel på porto på den samme varer. Køber man to af den samme slags vare så bliver der taget dobbelt porto selv om det bliver sendt i samme kuvert.

Date of experience: August 20, 2018
GB
1 review
2 helpful votes
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Most of the items i bought was not up to standerd. Items are cheap a d look it cheap and i wont be visiting again

Date of experience: August 20, 2018
Canada
2 reviews
0 helpful votes
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Lots of merchandise
August 23, 2018

Great company, very affordable prices, have only had a handful of items not received, was given a full refund for all. Only complaint is the slow shipping.

Date of experience: August 20, 2018
Tennessee
1 review
0 helpful votes
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Sizes in US
August 23, 2018

If you're ordering from the US their sizes do not coincide with US sizes. I've opted out of ordering clothes anymore... everything I've gotten is WAY TOO small. I wear a medium but when I order medium/large even x-large and xx-large it is still TOO SMALL. I've done this for ONE dress I really loved... so I have 4 that won't fit:-)

Date of experience: August 20, 2018
Serbia
1 review
0 helpful votes
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Good
August 23, 2018

Good, but not so good always! Need more explanetion for Serbia customers about goods they offered to us.

Date of experience: August 20, 2018
Pennsylvania
1 review
0 helpful votes
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Will shop again
August 23, 2018

Easy and great app to use we'll continue to shop with wish, all packages get shipped in a timely fashion

Date of experience: August 20, 2018
Florida
1 review
0 helpful votes
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Some venders are better than others
August 23, 2018

Generally speaking, the shipment is very slow. 50% at least has OK goods. 5% of merchandises were poor quality and did not match with description. The other 45% were average goods or a little below.

Date of experience: August 20, 2018
Denmark
1 review
0 helpful votes
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Mangler stadig 2 pakker, og jeg kan kun vente. Syntes det er under al kritik at der ikke er mere kontrol med den slags...

Date of experience: August 20, 2018
Italy
1 review
0 helpful votes
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Non mi piace
August 23, 2018

Gli articoli nn arrivano quasi mai dopo che aspetti un eternità, anche se compri quelli garantiti da whish

Date of experience: August 19, 2018
France
1 review
0 helpful votes
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Parfait
August 23, 2018

Site avec prix très bas pour certains articles seul soucis pas de description de l article en français

Date of experience: August 19, 2018
Georgia
1 review
0 helpful votes
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Disappointed
August 23, 2018

Dryer did not last long and my husband received a case instead of the storage device for his ps4. I like the app and hope for better products in the future.

Date of experience: August 19, 2018
New York
1 review
0 helpful votes
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Sometimes merchandise was not usable or wearable. Some merchandise never came and other times arrived as ordered.

Date of experience: August 19, 2018
GB
1 review
2 helpful votes
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Bad experience
August 23, 2018

I buy a track suit and I never get it are my money back, this was in March, I can't believe that No one get in touch

Date of experience: August 19, 2018