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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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It helped me alot... i enjoyed the queries and i am excited for the dilevery. Wish it will be a osm as its gonna be my first shopping in the winni
The Chat option really helped me. Product is very helpful And useful. I enjoyed it. I advised to persons use it for your benefit. Best wishes to you Shalini.
Trusted cake delivery provider for same day delivery and good quality cakes. Helpfull customer service. Had been using Winni from atleast 1.5 years. Service and quality is maintained.
What a great Service from them am really happy how they providing in the small city as well thanks a lot winni.in which made my day great. :)
The customer service was quick and helpful. I got immediate response to my queries, would like to thanks Shalini for her help. She was polite and helpful.
The chat option is amazing and with excellent customer service. Best option for last moment orders..its quick!!
Was pleasantly surprised to see the combo offer of cakes with flowers and chocolates and othres. Kudos. Keep innovating with new ideas.
Website looks pretty cool and easy to use. There chat option is pretty cool too, Lady responded all my question almost immediately.
I would like to say thanks for resolving my query.Yo have good online live chat service and I want to thanks Shalilni also for Quick Response
Customer support is Quick n Responsive and product variety is so classic and can find occasion wise which is very good, can't wait to taste it.
We ordered a cake for our Mom and forgot to choose the eggless option they provided at the time of placing the order, realized only after we made the payment.
We quickly contacted a representative via the chat option named Nandita and she totally handled it like a boss, she created a link to make the additional payment instantly and got it changed to eggless in only a few minutes! Really impressed and would like to appreciate her efforts!
Quick response from Himanshi :) I enjoyed it. I advised to persons use it for your benefit. Best wishes to you Himanshi
Really helped me to make my friend's day special today, even in odd hours, thanks for special support Oshien on my request, Great service!
Quick Response and friendly service from oshien... Hope to use this service again. I hope it gets delivered on time.
Rashmi assisted in a very nice way. She understood the customer view and supported in short time with clear communication. Thanks for the help!
Was going through the website. The product rage was amazing... especilly the assistance was also valuable
Ordering and customer support is good.
Yet to see delivery on time and other stuff. Will post my reviews once product got delivered
Helpful staff and a variety to choose.
Ordered for the first time, but satisfied with the help given by support team.
I like the company. Thank you Winni! Great cake! Great time and prompt response. Keep up good work. I give 100 stars rating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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