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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow ram k.
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Great services
May 9, 2019

Thank u Niharikha, responded very well and got the changes done for my order. And winni could change the deliver date of my order on Mothers Day which is a happy thing. My mother will be so happy by seeing the gift on Mothers Day. Thank u Winni.

Date of experience: May 9, 2019
New York
1 review
0 helpful votes
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Good expreience
May 9, 2019

I orderd a cake for shilma location and the delivered cake was fresh and also the fresh i love your services

Date of experience: May 9, 2019
Australia
1 review
0 helpful votes
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I am not in India and wanted to send a good cake to my wife on her birthday in Bangalore. Winni did the work perfectly. Loved it. Customer care was also very helpful and was always keen to help. Thansk Winni Team

Date of experience: May 9, 2019
NL
1 review
1 helpful vote
Follow srikanth a.
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I have ordered on 5th of May 2019 and it was scheduled to deliver on 6th of May. And today is 08th of May. It is still not delivered.
When called the customer care, they are saying it will take 2 days. And when i called again they blocked my call.
PLEASE DO NOT ORDER FROM THESE KIND OF STUPID APPLICATIONS
PLEASE DO NOT ORDER FROM THESE KIND OF STUPID APPLICATIONS
PLEASE DO NOT ORDER FROM THESE KIND OF STUPID APPLICATIONS
PLEASE DO NOT ORDER FROM THESE KIND OF STUPID APPLICATIONS
PLEASE DO NOT ORDER FROM THESE KIND OF STUPID APPLICATIONS
PLEASE DO NOT ORDER FROM THESE KIND OF STUPID APPLICATIONS

Date of experience: May 8, 2019
Seychelles
1 review
0 helpful votes
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Love it
May 8, 2019

I haven't placed the order yet, but I had a few questions and was pleasantly surprised by the quick answers! I'll complete another review once I place the order.
I was helped by a support agent named Seema and she was very clear and concise her responses. Keep up the good work!

Date of experience: May 8, 2019
France
1 review
0 helpful votes
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Customer care
May 8, 2019

Faster answers and a quick resolution.:)

That's what I look for when I chat with some rep online. Winni gave answers faster and also told me what can be done when there's actually no way to get what I need due my location.

Date of experience: May 8, 2019
New York
1 review
0 helpful votes
Follow usha s.
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Great
May 8, 2019

M very happy to order here... very nice hospitalty... god bkess niharika... very nice cake n prepration also... its my pleasure to ask my friends also to order at ur place... good work niharika keep it up...

Date of experience: May 8, 2019
Seychelles
1 review
0 helpful votes
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Great
May 8, 2019

This is my first experience with winni and i was super happy with services and product was same as mention in website and timely delievery... so relieved that we have such a great service and now i can trust further and share to my fsr from friends cake on their bday which was like thought to me...
Really 5 star rating from my end.Do try!

Date of experience: May 8, 2019
GB
1 review
0 helpful votes
Follow anju s.
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Good service
May 8, 2019

Best way to send ur love and wishes to ur loved one, Winni best App must say and i had a good experience with customer service as well i suppose to get discount of 200 while placing an order for which i was unaware but 1of ur executive Niharika Joshi she helped me to get discount of 200 bugs which was really good for me i really appreciate it.
Services and quality both are excellent Thanks Winni & Niharika too. :)

Date of experience: May 8, 2019
GB
1 review
0 helpful votes
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I ordered for my friend in delhi location and winni delivered the order within 3 hrs really too fast

Date of experience: May 8, 2019
RU
1 review
0 helpful votes
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Impressive
May 8, 2019

This was my first order form the winni, in starting i was little worried about the delivery but really nice thank you

Date of experience: May 8, 2019
Seychelles
1 review
0 helpful votes
Follow rajeev y.
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Really good
May 8, 2019

I am very much impress with winni the delivery time and the product quality is really good keep going guys

Date of experience: May 8, 2019
France
1 review
0 helpful votes
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Good Going
May 8, 2019

This was my first order from winni and the delivery is really fast and the product is also fresh i love the product

Date of experience: May 8, 2019
New York
1 review
0 helpful votes
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Happy
May 8, 2019

The product was really fresh and testy. Kindly maintain the services level always only the message on cake not written clerarly

Date of experience: May 8, 2019
France
1 review
0 helpful votes
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I wanted to change the address in my order so i called in winni and the excutive was really good and very polite

Date of experience: May 8, 2019
France
1 review
0 helpful votes
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Keep it up
May 7, 2019

Winni is really doing very well. Kindly just maintain the services and always delivered the fresh product only

Date of experience: May 7, 2019
New York
1 review
0 helpful votes
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I ordered a cake and a chocolate bouqet for the solan area and winni delivered the fresh cake and fresh flowers only

Date of experience: May 7, 2019
Australia
1 review
0 helpful votes
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I wanted the order within 4 hrs and and i place the order with winni but you dont beliave they delivered the order within 3hrs only

Date of experience: May 7, 2019
Australia
1 review
0 helpful votes
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"Impressive"
May 7, 2019

Now i am the regular customer of winni they delivered the fresh product Keep it up guys reallly good going

Date of experience: May 7, 2019
GB
1 review
0 helpful votes
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Really nice
May 7, 2019

Hey. May name is nishant and i ordered a cake for delhi location and the cake what winni delivered really good and tasty

Date of experience: May 7, 2019