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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Vanshika V.
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Amazing
July 27, 2019

The products delivered were really good, both the cake and flower were fresh, Its the most convenient way to make someone feel special on their special day, even if u are in a different city

Date of experience: July 26, 2019
GB
1 review
1 helpful vote
Follow Basha S.
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Excellent Service
July 27, 2019

This is very good website for any occasion to send & share your emotional feelings
With your friends and relatives. I am really happy about the customer service. I wish You to continue the best service to customers all the time. I strongly recommended for everyone. My small suggestion in future please update your website & Add more pictures
With more gift packages.

Thanks
Basha
My Order Ref: *******9748

Date of experience: July 26, 2019
India
1 review
0 helpful votes
Follow Abhishek A.
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Great services
July 26, 2019

Very nice Services, flowers and cake combos really great. Thank you! Ananya. I liked the services very much and would recommend everyone to go with Winni

Date of experience: July 25, 2019
India
1 review
0 helpful votes
Follow Saurabh B.
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Nice cake
July 26, 2019

Last night i ordered for a cake and the cake was delivered beautifully.the taste was awesome and the presentation of the cake was awesome. I will try again for this awesome service.

Date of experience: July 25, 2019
India
1 review
0 helpful votes
Follow Manveer k.
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I ordered a cake and flowers combo on Winni for midnight delivery and I requested to deliver Sharp on 12 am and I got my order on Time as I requested. Thanks Winni

Date of experience: July 24, 2019
India
1 review
0 helpful votes
Follow zoya k.
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Highly recommended! Delivery was as per what was described and as promised. Will definitely deal again and even though it was raining cats and dogs the delivery of the cake and flowers were intact. Thank you ones again for making my mum bday memorable. You make the task easier even though I am overseas.

Date of experience: July 23, 2019
India
1 review
0 helpful votes
Follow Sharath N.
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Awesome service
July 16, 2019

I have ordered a cake and got it on time within 4hrs. Great service and delivery. Have a wide range of selection aswell.

Date of experience: July 16, 2019
India
1 review
0 helpful votes
Follow samar g.
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Abhishek were great help! It was such a feel good experience as they quickly understood my requirements & patiently helped with all details that got me to make a great choice! Hope my daughter loves the cake

Date of experience: July 16, 2019
Florida
1 review
0 helpful votes
Follow vithal D.
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Cake and gift
July 15, 2019

Bad service, i order cake for my wife, it never reach at that time, no update from the website also, will not command any one

Date of experience: July 15, 2019
India
1 review
1 helpful vote
Follow D P.
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I ordered cake and flowers and also called customer service about the timing to deliver but they really spoiled my surprise by late delivery.

Very bad exp with the customer service, they are not in any mood to help you once you ordered.
They cant share you the number of the delivery boy to contact for status.
They can't change the address even if it was because they delayed the delivery.
They cant cancel the order even if it was there fault.
Overall dont use this site. Very bad exp for me..

Date of experience: July 15, 2019
India
1 review
0 helpful votes
Follow Rohit K.
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Awesome
July 14, 2019

That's great site.
Very Nice services. You can get your problems solution.
Awesome.
Thanks to Ananya.

Date of experience: July 13, 2019
India
1 review
3 helpful votes
Follow sunil k.
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I ordered a cake and bouquet combo yesterday(order no # *******0243)... The items are delivered are very cheap and not as per the ordered one. We ordered Rich Chocolate Truffle Cake and delivered one was some creamy cake. We ordered Lovey Dovey Surprise Bouquet and delivered one was some cheap 5 piece rose bouquet. ON top of this customer care executives are totally unresponsive.

Date of experience: July 13, 2019
India
1 review
0 helpful votes
Follow Parwati H.
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Very nice services
July 12, 2019

Nice services, various gift options available.
I would recommend all my friends to go with this website. Amazing website!

Date of experience: July 12, 2019
India
1 review
0 helpful votes
Follow Rajtilak R.
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I ordered a cake for my friend birthday. This was really awesome and delicious too. Feel like if any comes I would be happy to place an order from winni. Great service and overall it was fabulous..

Date of experience: July 11, 2019
AE
1 review
0 helpful votes
Follow Kannan K.
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Good Service
July 11, 2019

I ordered Flowers for my Friend. I really recomanded the Winni services to everyone to deliver Fowler's on sharp time.

Date of experience: July 11, 2019
India
1 review
0 helpful votes
Follow Riya s.
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Alluring
July 11, 2019

Service pleased and satisfied me. I could have missed that smile which i figure out when she saw the surprise without any delay. Thank you so much for it.

Date of experience: July 10, 2019
India
1 review
0 helpful votes
Follow Animesh Y.
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The quality of service is good
And the product quality was satisfactory
Delivery was without any hassle.

Date of experience: July 10, 2019
India
2 reviews
1 helpful vote
Follow Amit k.
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Good experience
July 10, 2019

Nice job - team Winni. Awesome experience. Good range of cakes and gifts at reasonable rates. And thanks Ms. Ankita for your extended support for finalizing the right cake and gifts.

Date of experience: July 9, 2019
India
1 review
0 helpful votes
Follow ankit c.
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Really good service
July 10, 2019

Cake's quality is very good and are well made. On time delievery. Very satisfied with the customer support.

Date of experience: July 9, 2019
India
1 review
0 helpful votes
Follow Aditya K.
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''Quality Product''
July 10, 2019

I ordered cake and flowers for my lill brother's birthday. The flowers and cake was fresh and of best quality. I would highly recommend Winni's cake and flowers to everyone. Good customer support from Ankit

Date of experience: July 9, 2019