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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I HAD ORDERED AN ITEM FOR MY WIFE BIRTHDAY. I ORDERED 5 DAYS BEFORE THE BIRTHDAY DATE AND THEY CHEATED ME.
EVEN AFTER 4 DAYS OF ORDERING, THE ITEM ORDER STATUS IS SHOWING IN PROCESS.
PLEASE DONT BELIEVE WINNI.
THEIR CUSTOMER CARE PEOPLE SAYS DIFFERENT REVIEW AT DIFFERENT TIME
NOT TAKING PHONE CALLS.
WORST PEOPLE, NO COMMITMENT. I LOST MY MONEY..
Amazing application. Good interface. Easy nd feasible to use. Works good in low data also. Products are quite decent. Overall good experience.
Best place to order the surprise gifts to your family friends your crush. So download the app and explore it.
Wonderful products. Communication and shipping were outstanding! Great customer service! Fabulous experience with winni.com. I highly recommend it. Thanks.
Customer service Anju was great she was prompt and very helpful great service she solved my issue very quick
Thank you for Seema for the guidance and help for selecting the cake. Good Job!
Will update more after delivery of cake... :)
Thank you for Anju for helping and all other staffs and the services. Hopefully my order will be delivered well. Thank you
They delivered foul smelling cake, which is not eatable. After complaint to customer care got pathetic response.
Not recommending to any one, do it at your own risk.
Cheating fellows. They showed 16 pcs Ferrero chocolate in the image and charged me more than 900 rupees only for chocolate but delivered only 4 pcs pack. Please do not go with them.
Mentioned free delivery but charged 75 rupees.
I just involved myself in a query conversation with Anju.
And to be true Anju is nicely trained in taking care of costumers.
Great Job.
Thank you
I think it should be delivered on time. That will help me a lot. And the product will be good in terms of taste. Thanks
Good and effective communication. The customer care executive called Anju was very helpful. Thank you
Kiran
Customer support was really good...
Anju was really helpful in amending my order. She helped me a lot regarding my order by listening patiently and was giving proper answers with proper updates.
It was very good experience with Winni. In. Communication and shipping were outstanding! Great customer support. Thanks for such a nice service. Highly recommend!
You made our surprise in a best way... Special thanks to Ms. Anju who catered us better. This means a lot to me. Thanks WInni Team & Anju... WIll catch you again for the best service. Benny
Winni cakes are yummy. They provide timely delivery. Thanks winni for making our day special. The customer support is also good.
Hi,
I ordered a cake and a red rose flower bouquet from winni and would like to share my experience with this website. It was my parent's anniversary and I was out of town. I wanted to make it special for them. When I couldn't be there I knew that only online delivery could save me.
But to be frank, I don't really prefer online portals and neither am I very technology-friendly so I avoid ordering online. It is very difficult to find trustworthy websites that are totally worth your efforts and money. But, since I was out of town and had no other option but to turn to online portals to deliver a cake to my parents. After a lot of research, I shortlisted some websites that seemed genuine to me, amongst them was winning. I checked the reviews and they were good. So, I ordered a red velvet cake for their anniversary and a red rose flower bouquet too. Trust me, the delivery was on time and the quality of the cake was also good. So, overall my experience was wonderful and since then I always order cakes online from Winni only and suggest everyone the same website for online cake, flowers, and gifts.
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