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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I had an issue with address and got quick help from Preet. Conversation was very proper and got my solution in few steps. I am happy with the service provided by Winni,
Its scam
Its scam. Beware from MANNAT, MANSI, PREET. Look like fraud customer support and their number is invalid as well. They deduct the money from my account and saying your payment is declined. I paid through paypal. Now no body is picking the call and no body is giving answer on chat. I am struggling with issue from 3 days still no body is instructed to give answer.
ITS SCAM.
Sonia helped me a lot and took my request immediately and did the needful. The sevice is also the best.
Sonia is exceptionally great at customer service, 5 out of 5 for her exceptional work and customer satisfaction more than expectation.
Customer care agent Anju was gelpful. I have ordered in the past products are fresh and delicious. Te gift article ordered is also very satisfying.
Dear customer helper, Anju... U were great... thanks dear... Thanks for doing your job so dedicately... Society needs workers like you... Great... Love from Lucknow
We had a really good and professional experience with one of their Malti. She was very helpful. We didn't have a fixed time slot but she managed to update it for us. so, we thank you for your generosity.
We had a really good and professional experience with one of their CSR named Shivi. She was very helpful. We didn't have a fixed time slot but she managed to update it for us. so, we thank you for your generosity.
This is the worst service site i have ever been They booked order on 14th and promised to deliver the cake and flowers within 2 hour But they deliver it on 16 mid night at 12 night And they delivered wrong choclates Damaged flowers Pathetic cake And they are looting customers by denying refund and they didn't picked even a call i was worried that they didn't deliver cake for 3 days and when they delivered cake they shows arrogance and told me that so what if u received other flavour cake so what if u delivered wrong chocolates That is of same price They are too low in there service never ever use this site Too bad company And they are fraudster and cheater I have raised complaint in consumer court too or i will goona file complaint in police station too
It was my great experience I have got ver nice service from this brand
I would suggest that everyone opt this
Thank you
U r pathetic winni... received cake 2 hrs after schedule n brought sheer disappointment seems cake was from sm.
Ordered beautiful vanilla cake of Rs. 699/ received below standard worthless cake, ordered a no. Candle of rs. 49/- which was not delivered
All money went in vain...
Never seen any service provider as bad as u. I kept on calling at customer care no. Either it was not picked up or no proper response was received.
U RUINED MY DAUGHTER's BIRTHDAY
I m never harsh but seeing ur service i m in pain
U should have not done this in my special occasion
I ordered my friend a cake for her birthday with her photo on it.Not only was the cake delivered in great time but it also tasted and looked amazing! The cake was perfectly intact and The live support was especially helpful in preponing the order by a day and there was no hassle at all. Thank you Winni.in for making my friends bday so great! 6 stars to them!
Ordered for Valentine's Day, it's 15 Feb today still waiting for the order to be delivered. Pathetic customer service... frustrating Indian e-commerce business... never ever order...
Hi, I had booked an order on 14th Feb'20.
While booking the time slots were given basis on which I paid the complete amount online. The order was supposed to get deliver btw 10 to 2pm, I had given office address to deliver the product. Until 4 pm there was no response, I tried calling the customer support number which is given on the website, unfortunately the given number is invalid, no reply from Chat team, email on customer support ( *******@winni.in)
I waited for the whole day, these people not only spoiled my day gave me such a pathetic experience which I'll remember through out my life.
The courier boy went to deliver the product at 12 midnight where the office was closed, it's delayed by 12 hours.
Now I got email stating that the product will get deliver today ( order booked for 14th Feb and delivery sent on 15th Feb.
I asked for refund for this even the delivery boy said they cannot refund, do whatever I want to do... Such a rude response.
Do go for this guy's, u'll experience the worst services.
We ordered a cake for valentines day in the time slot of 9 am to 3 pm. But the cake reached at 9 30 pm. that too at the office address. Worst services.
I got my order now and the time is 23.02. I ordered for my valentine n I get my surprise just now. If I tok about d stuff I get right now it's not as same as they shown on the pics it's looking lyf local buquet in local market whose price around 300-500. The price nd the buquet they shown on the picture was totally different from the real one. PATHETIC... I ordered 1 card and after waiting long tym I got only buquet. Chutiyaa bana dia... I didn't get my card which I HV ordered. Plz Refund my money. Last me milne par bhi pura order deliver nahi kia paise to pure kaat liye. It was very embarrassing for me. They ruined my valentine totally. Inko to jitna bolu utna Kam hai. Attached picture with this. I want my money back. Which I didn't rcv the crossed it. So I need my money back. I only received the buquet.
I had placed an order *******2105) a 500 gm KitKat Gems Cake & a Pink Rose bouquet (20 roses) that were supposed to be delivered between 10 am & 2 pm IST. The delivery person (RAVI NAIK: +91 ******* *******) shows up at 5:30 pm with a bouquet of 6 red roses and a plain chocolate cake. Please keep in mind that listed price (per their website) for both the items/ products were INR: 1149/- (order total: INR: 2298/-) and they had very well mentioned that there'll be a surge price for the roses due to high demand, and still they shamelessly tried delivering wrong items/ products. The phone numbers listed in their websites DO NOT work and there's no way I could put across my concern to the person responsible. On the other hand, this wasn't my first order with them, I've always had a pleasant experience ordering through them until today. I'm completely unsure if they'll reach out to me in this regard or process a refund or a replacement or even respond to this message. However, please be careful before you order through them and you might even explore alternative options (I really should have done that as well). Its a known fact that when a new venture launches in INDIA, you get the best experience but slowly turns sour just like the INDIAN political system. I'm not yet calling them a FRAUD/ SCAMMERS but Winni is not far from becoming one if they continue with this kind of a low-level (DESI) service. Plus the owner/ worker of this particular branch (GOVIND NAIK +91 ******* *******) never answers the phone. Seems to me that the NAIK duo are up to something fishy.
They will deliver the gift a day after the celebrations. That too damaged. 2nd time getting cheated.
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325
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