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From the business

WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
How would you rate Wink Beds?
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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7,603 reviews

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California
1 review
0 helpful votes
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The Wink Bed is exactly what we needed--something firmer than our old bed which, while comfortable, was a bit to soft. The delivery was quick and it didn't take too much effort to move it onto our bed frame. Once we'd unwrapped it and it expanded, there was no noticeable smell. We've slept on it about a week now and are feeling very satisfied with it.

Date of experience: December 13, 2022
Florida
1 review
0 helpful votes
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Easy to shop, delivery was on time
December 13, 2022

Easy to shop, delivery was on time. Only "complaint" is that moving a 130 lb box up 3 flights of stairs was quite the challenge.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Great,bought the luxury firm to replace our temper pedic.

Date of experience: December 13, 2022
Colorado
1 review
0 helpful votes
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I haven't taken it out of the box yet
December 13, 2022

I haven't taken it out of the box yet. I am waiting for a bed to be delivered for my husband's half of the bed.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Great experience I cannot rate the bed yet though.

Date of experience: December 12, 2022
Oregon
2 reviews
0 helpful votes
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Nice people
December 12, 2022

Nice people. They have the patience to work with anyone.

Date of experience: December 12, 2022
Wisconsin
1 review
0 helpful votes
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~~~~~~~~~~~~~~~~~~~Good so far!~~~~~~~~~~~~~~~~~~~

Date of experience: December 12, 2022
Colorado
1 review
0 helpful votes
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Wink's website makes shopping for a new mattress easy and stress free. They deliver efficiently and keep the buyer informed throughout the process.

Date of experience: December 11, 2022
Massachusetts
3 reviews
3 helpful votes
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The notifications were timely and provided a clear understanding of the process and when we can expect the shipment.

Date of experience: December 10, 2022
Nebraska
1 review
0 helpful votes
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I have not tried the bed yet; im waiting on the platform frame.

Date of experience: December 10, 2022
California
1 review
0 helpful votes
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I was very hesitant at first to make an online purchase of such a great importance without being able to try it out first. I visited a mattress store, however, to get an idea about the feel of the different firmness levels and feels of several mattresses, did a lot of research online and contacted the company before hand with a few questions which influenced my decision:
I have gotten a prompt and polite/helpful response.
My research always led me back to this mattress (gravity lux soft)
My mattress was delivered in under 2 weeks and I was updated on every step of the way.
The boxes arrived in perfect condition and unpacking/installing was relatively easy. I did not need any help.
The mattress is as described. Time will tell the rest.

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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It was easy to pick what I wanted, and got exactly what I had hoped.

Date of experience: December 9, 2022
Colorado
1 review
0 helpful votes
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So far so good, one night in!
December 9, 2022

So far so good, one night in! I was fascinated that the mattress came completely compressed in a smallish (but heavy!) box from UPS and I watched it come to life as it unrolled!

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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Little slow shipping, but so far so good. Will evaluate and go from there.

Date of experience: December 8, 2022
Connecticut
1 review
0 helpful votes
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Easy experience, excited to try the mattress. Great customer service

Date of experience: December 8, 2022
New Jersey
1 review
0 helpful votes
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Everything went very smoothly and we received the mattress in a timely manner.

Date of experience: December 8, 2022
Georgia
1 review
0 helpful votes
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Great experience
December 7, 2022

Great experience. Would definitely recommend to anyone

Date of experience: December 7, 2022
North Carolina
1 review
0 helpful votes
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It was easy and customer service answered my questions quickly.

Date of experience: December 5, 2022
Ohio
1 review
0 helpful votes
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Lots of reviews to look at in multiple categories, as well as from magazines and newspapers.

Date of experience: December 4, 2022
Virginia
1 review
0 helpful votes
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My daughter purchased bed in TX and experience and comfort of the bed was so amazing we ordered one for the guest room in FL.

Date of experience: December 4, 2022