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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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My shopping experience was easy and it was delivered when it was expected.
Great, quick delivery nice firm bed great for back sleeping
Bed is great. The frame is a bit cheap feeling. But ok for the price.
Easy to purchase and the best bed! Love this mattress
Package arrived pretty damage.
Not impressed at all by the quality of the bed. I had better expectation
Still trying to decide if I like it or not
We have bought 4 beds from you. Very happy with our purchase
Easy to purchase and quick delivery. So comfortable
Great personalized interaction. Attentive and quick to respond.
Purchasing process was seamless. Product arrived sooner than expected with timely notification as to status.
First impression - OK, the bed is comfortable. After the 3rd night I realized I had only changed positions 2 times. No more tossing and turning! A+ for pressure relief. For me it has the prefect amount of softness and firmness. After sleeping on it for 1 week I can say I absolutely love this mattress and talked my sister into buying one.
Site forced me to buy protection in order to complete transaction.
Our bed arrived sooner than expected. We had a helper with the unboxing which I recommend, if you are older like we are! Our contact with customer service was so helpful and now we are enjoying night after night on what seems to be the perfect mattress.
Wink beds is very easy to do business with, I recommend company highly.
Ordering,shipping, mattress quality, all are excellent for the Wink Bed company. Bed is too firm for me, but is a quality product.
Ordering was easy and mattress arrived quickly. No complaints so far so I can't comment on customer service.
Wonderful nights sleep! No aches or pains when I get up!
Very easy to buy on line. Website provided in depth product information.
I had some questions and Robert iin customer service was knowledgeable and answered all my questions.
It is quite disturbing that i need to put in so much text here, but thanks
Great! I'm really enjoying the bed. All of the reviews and descriptions have been spot on!
Super easy to find a mattress that worked of us at the firmness we needed. Super easy to check out. Well organized UI.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members