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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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I feel the mattress protector could be better quality, especially considering how much the mattress costs. No problems with service.
Good good good good me like it so so so good. Me sleep on bed soft. It good
Terrible smell to the products. Not sure what to do. I need to contact someone.
Your dealer was very informative. He was able to answer and help us compare the new beds with the first beds we purchased from you. We then went by his endorsement and bought.
I got the queen Softer WinkBed." The delivery arrived within the timeframe stated. The only hard part was that UPS would not take it upstairs and I had to call a strong person to help me get the box upstairs. Once the mattress unfolded it expanded in just a couple of minutes and had no "new" odor. It is very comfortable.
Easy to order. Delivered on time. Easy to set up. Comfortable to sleep on.
Overall, my experience buying a mattress through Wink was very positive, and I'm pleased with my choice. The only thing that was a bit of a surprise came about a week after the mattress was delivered, when I received an email from Wink: did I want Wink to pick up my old mattress, for free? YES! I'm not sure if this service is available (or free of charge) for all 50 states, but it is in California, and I'm going to take advantage of the offer.
Its hard to know if you're ordering the right mattress when you're just reading reviews and not seeing one in person. But with the no hassle exchange/refund we took the leap. First mattress didn't work out, exchanged it with no issues, and sleeping better than ever now.
Incredible beds, incredible company. This is truly a quality product. I'm going to buy another one for our guest bedroom.
Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Good experience so far. Thanks
Easy to set up even for seniors! Instructions were helpful!
Great customer service and so far we are very happy and comfortable on the luxury firm mattress.
The items arrived early for the most part. Shipping was a bit chaotic and in 2-3 separate shipments. But it all got here in good shape. Easy to put together as advertised, so I can recommend Wink Beds company to anyone!
Expected to ship in several weeks, but only took one. Very nicely packaged!
The bed arrived 3 days before the sleep bundle which caused me to have to buy more sheets immediately. I was also unaware of this until the bed showed up.
However the bed itself is very comfortable and I am happy with it so far( only slept in it 1 night). I will have to review the sleep bundle when it arrives.
Friendly staff, easy to order, but still waiting on platform and the bundle
After searching for alternatives for a new mattress, I looked at several mattress reviews and decided to give Wink Beds a try. The shipping and delivery went smoothly, the mattress shipped separately from the sheets, pillows and mattress protector. It was easy to install, and you need two people. Super easy to order, no issues with shipping and appears to be a high quality product. Thanks
Didn't receive the sleep bundle. Only received the mattress box.
Great everything came on time and was placed with care.
Charged for 2 bed frames while ordering 1 mattress. Didnt see any option to correct order placed on Saturday
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members