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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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I have been ordering from Wine Insiders for several years and have been extremely pleased with the selections. I enjoy trying new wines & appreciate the quality of vineyards from all over the world. Some of my favorite reds have been from Italy, France, Argentina & Chile. They are definitely worth trying & offer great deals throughout the year!
I have some experience with two or three different wine clubs and so far, Wine Insiders has been the best. I have had no issues with orders or service to date. Maybe I haven't been doing business with them for long enough? The prices are very fair, the available discounts are excellent and so far the wines have been very good.
Hi Robert!
Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are glad your experience with our service has been positive.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Wine insiders allows me to choose wines whenever I wish and when they are on sale. There is no requirement ever to purchase and no "automatic shipments" which require me to stop them before they are shipped.
Hi Kathleen,
Thank you for taking the time to send us your positive feedback. With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us via email at [email protected] or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been very pleased with the customer service and selection of Italian and French Wines. Free delivery and no pressure to join a club is why I gave Wine Insider 5 stars.
Hi Giorgio,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have gotten three cases of 15 each and am loving it. Very nice assortment of wines at very reasonable prices. Had no problems with the deliveries either. Wine Insiders will be my first choice now.
Hi Sharon,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Great sales offered on a regular basis.!
With great customer service and a guarantee of satisfaction!
Hi Cindy,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We've been using Wine Insiders for a few years now, and love getting the site designed sampler selections (whites have been so good). When our last order had a few broken bottles, all we had to do was take a few pictures and they gave us a credit, no hassles. Highly recommend them!
Hi Todd,
Thank you for taking the time to send us your positive feedback. We sincerely appreciate your business and continued support and are always here to assist you with your future wine needs!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered the Souvignon Blanc case twice enjoyed it all. My daughter ordered a case as I told her she would enjoy the wine as we both are drinking Souvignon blanc only lately. My favorite is from Duck Point from Australia but all have been good so far.
Hi Mary,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I Can alway count on getting excellent wines, whether I pick or they pick for me. That's not a guarantee you can expect at the grocery store or liquor store. Well packaged and always prompt delivery. The couple of time I've had to call for assistance, the level of customer care is outstanding. They have it all.
Hi Nancy,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have enjoyed ordering wine from Wine Insiders. Their service is very good. Wines arrive quickly. They are packaged well. I do appreciate the free shipping. My one complaint is there is not a great selection of lower priced wines, especially whites. There is not a selection better known wines. But what I have ordered has been good.
Hi Betty,
Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are glad your experience with our service was positive and apologize for any inconvenience.
Our agents are always available to assist you with any of your wine needs. With daily promotional offers, we will find the best option for you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Excellent wines, price and customer service plus no club to join! Each order was a pleasant surprise.
Hi Pradyumna,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Good wines, fair prices, free shipping, easy credit if you dislike a particular bottle. Of course some wines are better than others.
Hi Mary,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Have been a member for a few years and enjoyed tasting wines from all over the world. On occasion receive a wine I may not like but hey, can't please me all the time! Have also turned some friends on to Wine Insiders and they have also had the same pleasant experience. Keep up the good work!
Hi Ted,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I am very happy with Wine Insiders. The wines are almost always good and it ships on time. They stand behind their products. I do miss some of the wines from before the pandemic. I loves Aeres Malbec and cannot find it anywhere.
Hi Kathy,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! We hope to restock your favorites soon or offer some new varieties just as delicious!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
THE WINES WERE GOOD, BUT NOT AS GOOD AS OTHER WINE CLUBS FOR THE SAME PRICE. OTHER CLUBS HAVE BETTER QUALITY WINE FOR THE SAME PRICE.
Hello Anthony,
Thank you for taking the time to send us your feedback. We sincerely apologize for any inconvenience.
If there are any issues with the quality of the selections you receive, please do not hesitate to reach out to us via email at [email protected] by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
One of our representatives will assist you in finding the best possible solution.
Cheers.
The wine selection and prices are great, but the customer service was fabulous! They made me feel like a super valued customer and I was only a first time buyer that only purchase 2 bottles.
Hi Tori,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been ordering wine from Wine Insiders for a few years now, and am very pleased with the selections. I am always disappointed tho, when I find one that I absolutely love, it is no longer available on the site. Sad, but I generally find something else just as tasty to replace it. And I love the fact I can order when I want, and not be tied to a schedule/club.
Hi Patricia,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wife loves the wine she receives they have a great variety, plus it's delivered to your front door too good to be true
Hi Esco,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have ordered a few times now from Wineinsiders. The bottles have been well suited to our palate and reasonably priced. Stock appears to turnover fast. So if you like something, reorder quickly.
Hello Barb,
Thank you for the great review and appreciate you taking the time to send us your positive feedback.
We are pleased you are enjoying the selections and hope to keep your continued support with new varietals we know you will enjoy!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Prices are fair, wine selection is huge, ordering is easy, and sales are true sales - prices are not marked up and then reduced to a "sale" price.
Hi Ellen,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jo,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!