Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of WigsBuy

WigsBuy

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate WigsBuy?
grey stargrey stargrey stargrey stargrey star

WigsBuy Reviews Summary

WigsBuy has a rating of 2.2 stars from 690 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 25th among Wigs sites.

service
151
value
155
shipping
140
returns
122
quality
152

We monitor reviews for authenticity

Slovakia
2 reviews
0 helpful votes
Follow Scripps A.
Unfollow Scripps A.
Share Review
Report Review

I received my wigs last week. It’s absolutely perfect! I was very satisfied with the entire order. The shipping was fast and the wig was exactly what I wanted! Thanks wigsbuy!

Date of experience: December 1, 2014
Georgia
3 reviews
1 helpful vote
Follow Morgan V.
Unfollow Morgan V.
Share Review
Report Review

This hair I bought is gorgeous feels like real hair the only problem is the amount of parting space is too small n I think it can't stick to scalp u need to glue it or am not so good at putting it on. I'm happy though it's awesome curls are better than photo. Thanks!

Date of experience: December 1, 2014
Canada
1 review
5 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Share Review
Report Review

This place is a scam
December 1, 2014

This place is a scam. Every positive or almost positive review is from a person that works for the company. Try to find a YouTube video of someone who actually purchased a wig that likes it, who is not affiliated with this company. Do a google search and you will find scam and buyer beware everywhere. I just wish I did this before I had my money suckered away from me. I hope an investigation is done and they are forced to pay back every customer they stole from. They are nothing more than thieves. This is an honest review.

Date of experience: December 1, 2014
shriney y. — WigsBuy Rep
over a year old

Dear Jennifer,
Thanks for your review! All the reviews of our company, good or bad, are from our customers.we embrace all the reviews and we believe both good and bad reviews are beneficial to us, our website is also trying to be better now.
If your wig has problem, please tell me your order number so that we can contact you and solve your problem.
Our mailbox: [email protected]

Best regards!

Singapore
2 reviews
2 helpful votes
Follow Honey M.
Unfollow Honey M.
Share Review
Report Review

The price of their wig is little bit expensive, but I felt so glad to pay high price for the worthy long human hair wig. The hairstyle is very unique in terms of its look and the color shade is also very rare to find.

Date of experience: November 30, 2014
California
1 review
5 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Ordered a short synthetic wig after reading great reviews on site. Wig not at all as described. Looked like a Halloween wig. Ordered a petite wig and it was NOT petite. Blonde color not at all as shown... it was very golden and looked like straw. Wig was not "short", hair went down to my shoulders. Site said wig could be returned if not happy with it. Tried to return and after 25+ emails got no where with the company. They told me to have salon cut and they would pay PART of the cost. I asked them about color and size but no comment. They said I could pay for the return to China but it would cost more than the wig itself. Also, if I did ship it, say it cost less then the price I paid because of the Tarif charge. Bottomline, DO NOT buy from this company!

Date of experience: November 30, 2014
shriney y. — WigsBuy Rep
over a year old

Dear Linda,
I'm sorry that you are unpleasant with your wig. Could you please tell me your order number so that we can contact you and solve your problem as soon as possible?
Thanks for your review!

Best regards!

Sweden
2 reviews
4 helpful votes
Follow Sabina S.
Unfollow Sabina S.
Share Review
Report Review

The wig is very beautiful, and every woman would love to have... It really looks real!

Date of experience: November 25, 2014
Singapore
2 reviews
2 helpful votes
Follow Ruby J.
Unfollow Ruby J.
Share Review
Report Review

It is a perfect work of fashion design and fine material with great finishing. The loose long full lace wig is a great addition in my collection. I prefer to wear the beautiful curly wig in occasions as it gives me a cute look. Thanks wigsbuy!

Date of experience: November 24, 2014
Georgia
2 reviews
2 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

My mom bought the chic and elegant synthetic wigs for my graduation. Beautiful and cheap, I loved them very much. They have high quality and wear so comfortable. I want to say thank you to my mom and wigsbuy.

Date of experience: November 17, 2014
California
2 reviews
6 helpful votes
Follow Berlain M.
Unfollow Berlain M.
Share Review
Report Review

The awesome straight wig is amazingly beautiful. The excellent pattern and the stylish looks make it different and special. I love the great detailing done which makes it so lovely and pretty. Thanks wigsbuy!

Date of experience: November 12, 2014
Illinois
2 reviews
4 helpful votes
Follow Reynolds P.
Unfollow Reynolds P.
Share Review
Report Review

Good quality, nice style and beautiful color. I love their wig

Date of experience: November 10, 2014
Missouri
1 review
3 helpful votes
Follow Porshy T.
Unfollow Porshy T.
Share Review
Report Review

It suits my style with the straight texture and I find it extremely comfortable and easy to manage. It makes me ready instantly and saves my time. It goes beautifully with my attire and situations. I am glad to own. Thanks wigsbuy!

Date of experience: October 28, 2014
Canada
1 review
5 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

Relly bad quality!
October 28, 2014

Relly bad quality! Y ave bye 4 full lace wigs humain hair and this qualiti is relly bad two months is limite durabilitie the price is not exact and charge difference price to my credit card 130$ over, its verry not recomended for medical situation

Date of experience: October 27, 2014
shriney y. — WigsBuy Rep
over a year old

Dear Daniel,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number? We will find out the source this wig comes from with it and we shall be investigated for responsibility to suppliers. We will try our best to avoid poor-quality wig.
Thanks for your review and sorry again!

Best regards!

Canada
1 review
1 helpful vote
Follow Letain C.
Unfollow Letain C.
Share Review
Report Review

The latest nice wig looks great in the straight texture. Goes with my style very well and makes me the limelight of the event. It is very fascinating and I always dreamt of having such a wonderful wig with me.

Date of experience: October 23, 2014
Germany
2 reviews
12 helpful votes
Follow Nialon k.
Unfollow Nialon k.
Share Review
Report Review

The quality of synthetic hair is very similar to real hairs and I can wear it as a sort of daily because of its great quality. Color shade is ideally great. Hair shining quality is peaky standardized. It gives me satisfaction.

Date of experience: October 22, 2014
Connecticut
1 review
7 helpful votes
Follow rene d.
Unfollow rene d.
Share Review
Report Review

This is one of the worst sites I have ever been to. It is all a shell game. They make the wigs which have nothing to do with how they look. I SPENT A LOT OF MONEY ON 3 WIGS. Only one I might be able to use.The wigs were too small. THIS SITE HAD NO AFFIALIATION WITH Raquel Welch WIGS but it made it looked like it did. I realized when they came in plain plastic bags no name on them... Wigsbuy is basically a fake site it is run from China you can not get anyone on the phone. I called the phone number which is in Xian China... I am so upset with myself for not recognizing it. Please heed what I am sharing.

Date of experience: October 22, 2014
shriney y. — WigsBuy Rep
over a year old

Dear rene,
Thanks for your review! Maybe you ignore the size chart on our website, so your wig is too small. Could you please tell me your order number? We will contact you and solve your problem with your order number.
Our mailbox: [email protected]

Best regards!

Delaware
1 review
4 helpful votes
Follow Neiak P.
Unfollow Neiak P.
Share Review
Report Review

I tried wearing fashionable long maxi dress and delicate accessories with the 100% human hair wig bought on wigsbuy. This 100% human hair wig made me get many nice compliments from the people wherever I go wearing this stylish 100% human hair wig. Thanks wigsbuy!

Date of experience: October 22, 2014
Wisconsin
2 reviews
6 helpful votes
Follow Nikarb H.
Unfollow Nikarb H.
Share Review
Report Review

The length of my hair is precisely same as the picture. It looks astonishing on me and its bleached brown color shade with simple cut can make me look out of the world. Thanks wigsbuy!

Date of experience: October 20, 2014
Iraq
1 review
4 helpful votes
Follow Vially P.
Unfollow Vially P.
Share Review
Report Review

This is the second time that I have bought on this website, I like shooping here. Customer service is great, the workmanship and quality of wig is also great.

Date of experience: October 17, 2014
Texas
1 review
5 helpful votes
Follow GC G.
Unfollow GC G.
Share Review
Report Review

I hate looking at sites that have fake reviews. I received my order yesterday (2) items and they are totally crap. You can see the wefts where they are sewn in all across the wigs. The hair is so think you will never cover them up. If their products are this shabby, how will I ever get my money back. Not to mention the huge hicky for the shipping cost both ways. BUYER RUN FOR THE HILLS.

Date of experience: October 16, 2014
shriney y. — WigsBuy Rep
over a year old

Dear customer,
Thanks for your review! I'm really sorry that you had a bad shopping experience on our website, Could you please tell me your order number? We will make up for you with the order number!
Our mailbox: [email protected]
Thanks for pointing out our defect, we will avoid this problem from now on.

Luxembourg
1 review
4 helpful votes
Follow kaliy X.
Unfollow kaliy X.
Share Review
Report Review

I'm not a person that wears wigs.My friend introduced this website to me and I bought my first wig on this website. I absolutely love the wig and I get so many compliments. It also stands up to the test of time and still looks great after several washes.

Date of experience: October 14, 2014

From the business

Wigsbuy provides natural looking cost-effective wigs, hair extensions & accessories for free shipping. Shop custom size synthetic & human hair wigs for men & women in multiple colors on our wig store here to explore the secret of instant beauty.


wigsbuy.com
Shenzhen, NULL, China
+162
See all photos