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White Fox

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
grey stargrey stargrey stargrey stargrey star

White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
512
value
497
shipping
522
returns
390
quality
458
This company does not typically respond to reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Charlotte I.
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Always an amazing shopping experience at White Fox! Easy returns policy and they are always quick to answer any questions. Great quality jumpers as well!

Date of experience: May 11, 2021
Australia
1 review
0 helpful votes
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LOVE LOVE!
May 11, 2021

White Fox have a great range of different styles in clothing. With such easy checkout and hard to resist clothing!

Date of experience: May 10, 2021
Oregon
1 review
0 helpful votes
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If you're looking for great clothing that doesn't use cheap fabrics this place is for you! Also reasonable pricing!

Date of experience: May 8, 2021
New York
1 review
2 helpful votes
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Horrible service
May 6, 2021

I have been shopping at white fox for quite some time and this is the first time I experienced receiving my parcel and not having two of the items I purchased. I reached out to the company for a refund and I was told they do not offer that only replacement at that point I no longer wanted the item being that the item originally was supposed to be part of my vacation attire and I had already left. I was then told I will not be receiving a replacement because the warehouse packed my package however here I am with items I paid for that I do not have in my possession! Horrible!

Date of experience: May 5, 2021
Nebraska
5 reviews
0 helpful votes
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I love white fix they have such great bathing suits with such great prices. I can shop there and always have bathing suits no one else around me will have and I like that. I don't like looking like everyone else. They have great clothes as well.

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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Amazing quality clothes definitely one of my favorite places to shop online at but sometimes i need to stay away from site because i'm afraid i'll buy the whole store because everything is so beautiful i wish i could buy everything. 100/10 recommend this boutqiey

Date of experience: May 4, 2021
Australia
1 review
0 helpful votes
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These clothes are GREAT quality! They never disappoint me when ordering from this website. Sizes are also very accurate and have a wide range of sizes

Date of experience: May 1, 2021
Pennsylvania
1 review
0 helpful votes
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Purchasing
May 2, 2021

Very simple and easy I used the after pay that allows you to pay in 4 easy payments which makes it better and easier to shop!

Date of experience: May 1, 2021
Kansas
1 review
0 helpful votes
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Customer service
April 30, 2021

My package got lost in transit and they were super generous to help me track it. They ended up offering to resend it or give me in store credit, which was very helpful!

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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Love this boutique!
April 30, 2021

I've always loved white fox boutique ever since I got introduced to it through Instagram! It's so cute!

Date of experience: April 29, 2021
Australia
1 review
0 helpful votes
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Amazing
April 29, 2021

Whitefox is my go to for all of my events, not only are they super quick with delivery times, the quality and service is amazing! I think it's pretty self explanatory that whitefox has the cutest outfits for every occasion! I am obsessed with all their peices and they are highlt affordable

Date of experience: April 27, 2021
Florida
1 review
0 helpful votes
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Amazing!
April 28, 2021

Everything I've ordered from the white fox has been absolutely amazing and stunning, from quality to aesthetics. Definitely my go-to for cute outfits and bikinis!

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Great customer service
April 28, 2021

I had ordered a set as a present and needed it ASAP but forgot to change the shipping from the standard free 20 days. I quickly emailed customer service and received a response within the same hour with actual help. I got a good response and the order was fixed free of charge for the mistake I had made.

Date of experience: April 26, 2021
Canada
1 review
0 helpful votes
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Amazing clothing
April 26, 2021

I've been struggling to find a affordable brand that has nice quality products. This brand has it all. Not to mention how fast it ships! 10/10 definitely recommend this brand to anyone.

Date of experience: April 24, 2021
Oregon
1 review
0 helpful votes
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Quality
April 24, 2021

52 year old Mom who loves your clothes. I can't believe how thick the material is and the quality. I buy most stuff for my daughters but I have purchased a few gems for myself

Date of experience: April 23, 2021
California
1 review
1 helpful vote
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Quality
April 23, 2021

I've been a customer for about a year and I always have to come back to buy more.The quality of the clothing is worth ever penny you cannot compare to other boutiques.The fabric just hugs your body right. Plus the clothing designs are unique and super cute. Shipping is fast and they offer Afterpay which is amazing.If you're thinking of shopping for new clothes I would totally recommend white fox boutique you don't wanna miss out.

Date of experience: April 22, 2021
Massachusetts
1 review
0 helpful votes
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Great quality
April 22, 2021

Absolutely love everything I have gotten from White Fox Boutique. Excellent quality, plus fast shipping!

Date of experience: April 21, 2021
Canada
1 review
0 helpful votes
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Amazing!
April 20, 2021

Their selection of clothing is incredible! Very good quality, and items will last me a lifetime! I can't recommend this company enough to my friends and family!

Date of experience: April 19, 2021
Michigan
1 review
0 helpful votes
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My Go To
April 19, 2021

From swimwear to purses, jeans to loungewear, white fox is truly my go to.
Living in America, to have a source for incoming trends, and for celebrities to be wearing WF on the regular its always an easy choice!

Date of experience: April 18, 2021
Alaska
1 review
0 helpful votes
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White Fox Review
April 19, 2021

Great quality for a great price. I live in Alaska so shipping normally takes forever, but, my White Fox orders always arrive within a week! I love the style and everything about them.

Date of experience: April 17, 2021