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1.9
Reviews 65
5 Stars
12%
4 Stars
3%
3 Stars
2%
2 Stars
9%
1 Star
74%

New York
1 review
10 helpful votes
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Dishonest Enterprise
May 31, 2018

I subscribed to this service a year ago for my daughter's school-related work. They sent me an e-mail stating that they were going to renew my subscription automatically on April. I immediately tried to cancel the subscription but the button didn't work. I tried to contact them by phone, they don't have personnel to answer the phone. You have to use the answering machine and state why you want to contact them. Or you have to use the e-mail, of course for delaying the answer and charge the price of the subscription of another year. Now that I could cancel it, they say that I have to pay for the year anyway. Don't buy it or they are going to play with you like they are doing with everybody else. Not only review this enterprise, fill up a complaint so they are going to learn from their dishonest business practices.

Date of experience: May 31, 2018
Florida
2 reviews
13 helpful votes
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Buyer Beware
May 1, 2017

Found it difficult to use to begin with. Didn't realize that when you pay for the use of this product you are actually enrolling in a monthly subscription and there are no refunds. Would not recommend this product. The whole purpose of this product is to edit a video so you can upload it to different sites in my case it was for school. Well I paid for 30 minutes but it never cut my 20 minute video and deducted for the 30 minute allowable for $10. Movie maker is free and a lot easier to use.

Date of experience: May 1, 2017
Canada
1 review
4 helpful votes
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Stupid, pointless
December 16, 2016

Terrible! You run out of time before you can even finish it and then you can't big screen the video! Never ever recommened!

Date of experience: December 16, 2016
California
1 review
4 helpful votes
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Used to always recommend, now not as much
November 6, 2015

I used to recommend this tool to everyone. It has great functionality for intro/medium video ethusiasts to utilize.

They up'd/changed pricing though and did it somewhat like a wireless carrier tries to boot your off your plan. That I recently discovered was my reward for being an early adopter.

Most importantly if I ran out of time working on a project this monthfro work. I previously could puchase a single video for a 1 time fee. They have removed this functionality for old plans. Not to mention all the new plans that cost more and have significantly less storage on them than my old plan does.

They have turned using their software into an experience like arguing with a wireless carrier... I did not see that one coming.

Date of experience: November 6, 2015
Texas
16 reviews
76 helpful votes
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This website was okay. I feel that they should add more editing tools and an easy way to add real songs of your choice to the website. If they don't have an app, they should make one. Overall, it was a good video editing website.

Date of experience: May 13, 2015

From the business

  • (650) 800-3400
  • Menlo Park, CALIFORNIA, United States
  • Founded in 2011