WeVideo

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1.9
Reviews 65
5 Stars
12%
4 Stars
3%
3 Stars
2%
2 Stars
9%
1 Star
74%

GB
1 review
0 helpful votes
Follow Christine W.
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Really really bad
March 8, 2022

I have been with wevideo for a couple of years now and pay a lot of money each month to get the features I need. A couple of months ago they decided to change things on their site, from then on its been so very bad. It can take me up to an hour to upload a video whereas before it was around 10 minutes or so, before I could start to edit while the video was still uploading, now it wont let me put it in the editing box, quite often I have been uploading for around 30 mins and when the vid gets to half way a sign will pop up saying no media link, when there clearly is a media link as it has half way uploaded, I then have to start all over again, when I finally do get to start editing the video will keep sticking, or the video will move and there will be no sound or visa versa. I have complained to customer services twice and the advice they gave me was to delete all cookies, I did this and nothing has changed its still awful. The reason I like wevideo is because its extremely easy to use, they have some good videos which I can use in my videos as a story line and they also have some good affects. But its come to the point where I am going to have to find another editor because I regularly upload to my you tube channel once a week, and where as before I could start my edit on the day before I upload, I now have to make sure I have one recorded and edited around 3-4 days before as it takes so long now.

Date of experience: March 8, 2022
Australia
1 review
7 helpful votes
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Disgraceful company service during pandemic
January 24, 2022

After my diligent payment for several months of their Paid Plan and many weeks spent on perfecting my videos, my business had to close temporarily due to COVID-19 lockdowns, as millions of other businesses were forced to do. WeVideo subsequently deleted ALL my videos and media because of my business inactivity, without warning, and now claims that there is no way to salvage my months of hard work! What a disgraceful way to treat customers during our planet's most challenging time in recent history.

Date of experience: January 24, 2022
West Virginia
1 review
13 helpful votes
Follow zander c.
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Im working on a school project right now and i spent hours on it but whenever i go to upload it says "OUT OF UPLOAD TIME! OOPS!" like there are so many editing softwares for free but it lies about being free then puts a pay wall in your face, this is a horrible website and the items they give you aren't even that good either way, MS paint had better tools than this, pricing is also pretty bad, 10 dollars a month? Not cool man.

Date of experience: November 4, 2021
Australia
1 review
1 helpful vote
Follow ur m.
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Just stupid
November 3, 2021

I bought the cheapest plan on wevideo to edit my youtube videos all was great until i made a video that took me like 5 minutes the video 2 minutes and i went to finish but then it said i ran out of publish time and i dont know way? But all i know that wevideo is just stupid now

Date of experience: November 3, 2021
Colorado
1 review
7 helpful votes
Follow Seanathon G.
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I got scammed!
October 27, 2021

I am very frustrated with this website. I worked long and hard on my video, feat. Kanye West- Homecoming, yet it cut me short telling me "Out of publish time!". The only way I can publish my video is by paying this company, while I could do the same thing at other websites for free! DO NOT RECOMMEND!

Date of experience: October 27, 2021
Oregon
1 review
2 helpful votes
Follow Deluxe Noob X.
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Deleted
October 21, 2021

Site crashed, and my data went paaaaaaaaaaaaa. I know that the over all usage is good, but since it's a site, not an app, it was too heavy to do more than 10 min. Job. So if you are going to use it, make sure that you won't make it too heavy.

Date of experience: October 21, 2021
Sweden
1 review
6 helpful votes
Follow Matilda E.
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I think I got scammed
September 23, 2021

I was just going to use Wevideo to edit one video and I paid for the power premium so that I could get the video in better quality. It said, from the start, that the option cost 4 dollars a MONTH. So I thought I could pay the 4 dollars and then cancel my subscription after a month. So I finished the video then cancelled my subscription. Turns out they billed me for a whole year, 59 dollars I think. I did not even use the service for a whole day. And now I can't get my money back? Very dodgy, do not use this service.

Date of experience: September 23, 2021
Oregon
1 review
4 helpful votes
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Terrible
May 25, 2021

Overpriced garbage that has a watermark even if you pay for it i hate this website windows movie maker is better and you should use windows movie maker not this trash i swear there are better editors available on websites wevideo sucks

Date of experience: May 25, 2021
Canada
1 review
2 helpful votes
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Misleading advertising, fraud
May 23, 2021

Read the fine print and be very careful with this company as they advertise for $4.99 for a month and turn round to charge for a year making about $59.88. You have to create a log in account to try it out and the pricing change does not show up when you proceed to sign up for the membership. You having seen from their earlier pricing $4.99 won't recheck the price and will be caught with the bait and switch scam. They do not have a listed phone number and claim the charge is non refundable. How is it non refundable if you are not satisfied with their service? They are scamming people for a crappy service

Date of experience: May 23, 2021
Canada
1 review
2 helpful votes
Follow wevideo I.
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Horrible
May 20, 2021

DO NOT GET. It is horrible. I did it for a schoole project and i added voiceovers and i matched them to the exact spot. Like only 10 seconds later it just moves the video to A COMPLETELY RANDOM PLACE. Also, they add random voicovers THAT I DIDN'T EVEN ADD! Also the purchase thing is scamming. It says that it's free but its just scamming your money

Date of experience: May 20, 2021
Iowa
1 review
3 helpful votes
Follow Jack S.
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I have used WeVideo for multiple projects, and every time, I have had to switch to iMovie. IMovie! The built-in video editor for Mac machines is better than this terrible website.

"But oh, John, it can have multiple people editing the same document"

Yeah right. This website advertises that it can have multiple users editing the same document. Does it follow up on this bold claim? Absolutely not. First off, it is a pain to share things with other people, and when you finally get it in your inbox, if someone is in the editor already, it will say something along the lines of "Too many people in document"

So that's the end of it, right? No. Of course not. There is an incredibly janky way to get around this, by reloading the page, restarting your computer, and repeating until you barely make it in the document.

Now we're fine, right? We must be because we got into the document and there are multiple people, right? Wrong. Now that we got in, there are so many other hurdles to jump over, too. First off, the website is incredibly laggy. If someone else moves something it can take over a minute for it to appear on everyone's screens. This is even on the same internet! I can only imagine the horrors of working on different networks! Secondly, when you try to do ANYTHING, 90% of the time, it just snaps back to what it was like in the beginning. Thirdly, even doing the thing it was intended to do, editing, is almost impossible, even without having a shared document. There is no way to select a specific portion in the audio line unless you want to split the entire video in half twice, then delete out the audio in the middle. Once you have deleted the audio, where do the images go? Pushed to the side? No! Deleted!

Now you may realize that in my title, I put "almost". This is for one reason, and one reason only.
The title slides are decent. Yep, that's the only good part about WeVideo.

By Jack, a very disgruntled 8th grader.

Date of experience: February 8, 2021
Texas
2 reviews
1 helpful vote
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Spend money elsewhere
February 8, 2021

I contacted the business and Mary spoke me on the phoneI contacted the business and Mary spoke me on the phone. This is been the only time that I was able to get ahold of anybody. I ask for assistance by phone and email and I got an email back stating to look at their library a Tutorials. I told them on the phone That I would cancel my That I would Subscription of nobody contacted me. No one Has. My card was charged but no email was sent to confirm purchase.

Date of experience: February 8, 2021
Pennsylvania
1 review
0 helpful votes
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2 Stars
January 5, 2021

I did the free plan and it only allows you to do 5 minutes per week I have a YouTube channel and this is the only editing software I know of

Date of experience: January 5, 2021
New York
1 review
3 helpful votes
Follow Don L.
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Pros:
- I guess it's easy to use if you don't want to download anything else?
Cons:
- They cram your video full with WeVideo branding, including a large watermark, and an unremovable link and phone number at the end of every video
- It is extremely limited, as are most online editors, but WeVideo is special in that it limits the amount of time you can spend editing to 3 hours total, throughout ALL OF YOUR VIDEOS. That's right, the timer is universal. Another limitation is that you must pay for a subscription to add text to your video or to use the green screen technology so many people claim that WeVideo does well
- The UI is extremely unpleasent
- It pressures you constantly to buy the full version
- There is no reason to use it. Online editors are simply not as powerful as offline editors and open source editors are ALWAYS FREE

Date of experience: December 23, 2020
California
2 reviews
15 helpful votes
Follow Udayan S.
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Do not like it at all
December 17, 2020

Wevideo is a very bad website, mostly because you have to pay to get features which you can usually get for free on other websites. Also, I worked so hard on one video, only to know that I ran out of publish time, and I can not publish my video unless I pay the money. Wevideo is saying everything is free, and when we work so hard on one video, it says we have to pay for something. I hate this website and DO NOT USE IT

Date of experience: December 17, 2020
Florida
1 review
0 helpful votes
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Simplemente genial
December 17, 2020

Concidero que es genial, es facil de usar y queda super las propuestas de video que te plantees, todas sus herramientas le dan un toque profecional a lo que hagas

Date of experience: December 17, 2020
Michigan
1 review
3 helpful votes
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Unlimited Plan
December 12, 2020

I have tried the Free Version, the free trial for educators, and the Unlimited Plan. Of these three, the Unlimited is the most useful.
Free: Only get 5 minutes publish time and minimal options
Trial for Educators: Stamp in the upper right, and minimal options, not as easy to use
Unlimited Plan: This is the one that I ended up going with. No cap on publish time, reasonably priced, basic options, but worth the money for ease of use.

Right now, I use this program for editing virtual class meetings- taking the recording of the full meeting and splitting it up into individual lessons for assignments. I have found it easy to use, makes quality videos, and is connected to a variety of other platforms you can upload to (including Google Drive, which is where I can upload to the virtual classroom from).

I have also used this for personal use- a music video, a collaboration video with clips uploaded from my Google Drive, and educational videos. It has a variety of sound effects, text options, backgrounds, music tracks, and the ability to add various tracks to be able to stack the videos on, edit how small/big and location each track is on the screen.

You can create different projects to organize the kinds of videos you make to- I have my personal projects, classroom read alouds, and virtual lessons in their own projects. When I upload them to Google Drive, it sends them all into a specific WeVideo folder and I can move it from there to where I want it within my Drive.

There are a few downsides I've found, but aren't worth ditching the program for- some of the offered backgrounds/music tracks are only available through certain plans. So if you search for a certain background and use it, you may unknowingly end up without it in your final product because you haven't paid for that plan.

The other downside is it seems to take a while to process the videos (importing and exporting). But again, not worth avoiding it for.

Date of experience: December 11, 2020
Michigan
1 review
0 helpful votes
Follow John H.
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Seriously impressed...
December 10, 2020

I teach two high school classes based in digital editing of film/video. "Short Films" where we study different types/styles of film making, then create our own versions of that type, as well as "Media Production" where we create weekly news programs for the school. We have a "Film production" lab, with 15 Mac computers, and for the last 6 years have used Final Cut to do the editing for those classes. Due to Covid, and the already impossibly small size of that room, we had to find an alternative for the classes to use on their ChromeBook "computers". Did some poking around, and did the free version of WeVideo for a week before deciding it was WELL worth it to spend nearly a third of my department (Visual Art) on getting the fancier version.
Still surprised at some of the things this program is able to do, especially for $300 for 30 liscences for an entire year.

Date of experience: December 9, 2020
Illinois
1 review
8 helpful votes
Follow Josh N.
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Bad UI and Editor, Lots of Hidden Costs
December 7, 2020

Made an account just to try and save you. Spent hours editing a video for a school project only to find that for the free version, the maximum export time is 5 minutes, a fact they intentionally hide. Ended up having to get the cheapest plan, which was a monthly plan of $10. Annoying, but I had to do what I had to do. They then charged me an additional $5 just to export the video.
So $15 for an awful experience (as long as I´m able to cancel my monthly subscription). Do not use. Please.

Date of experience: December 7, 2020
Texas
1 review
2 helpful votes
Follow Trinity J.
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DO NOT USE WEVIDEO FOR PERSONAL OR BUSINESS REASONS. DO NOT COME INTO CONTACT WITH THIS SERVICE.

I made an account with editor for a small project I was doing. I used it before for school and I thought why not use it again.

When editing videos they are very limited in what you can do. It's basically just good at making slideshows. (When charged you are charged for the ENTIRE YEAR, not the month.)

After using it for the one time, I forgot about it. Which I will say, that is completely my fault and I take full responsibility for that. I should have made sure that I had canceled after my use.

However, this does not excuse the fact they are holding my money hostage. I contacted them in less than 24 hours of the transaction. I tried to cancel on my phone but it kept redirecting me to download their app. I didn't because I had used it before and it was a horribly experience. It was glitchy and not very user friendly; just horrible. (Also I was afraid of it glitching and screwing me over more)So when I come to realize that they took out $100, I immediately requested a refund.

FIRST, apparently they don't give out refunds. Second, you CAN request one but you won't get the full refund (at least that is what I heard, have yet to hear from them; I have also heard that the support team sucks). Right now I'm a little short on cash and I need every cent I can keep. At this point I will be happy if I can get at least half of what I'm owed. It is funny how they are completely capable of taking money, but are dumbfounded when it comes to putting it back.

Like I said before this is my fault by not canceling sooner, however, I do feel like if I contact the support team in less than 24 hours of the transaction and if I request a refund, I should get my refund. If you need a film editor you would be better off with Filmora9. It's a one time buy, and you have a wider range of editing abilities. However, it is a little tedious to add subtitles and text to videos though.

Date of experience: November 29, 2020

From the business

  • (650) 800-3400
  • Menlo Park, CALIFORNIA, United States
  • Founded in 2011