WagJag

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2.5
Reviews 55
5 Stars
20%
4 Stars
7%
3 Stars
2%
2 Stars
2%
1 Star
69%

Canada
1 review
0 helpful votes
Follow Max H.
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Always something fun
October 9, 2019

I enjoy this site quite a bit, and always find something at a great price. I use it a lot for excursions and deals on restaurants.

Date of experience: October 9, 2019
Canada
1 review
3 helpful votes
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Mystery gift Niagara falls
June 21, 2019

I currently purchased two of these mystery gifts and they sent me coupons for restaurants these coupons are available for free at every hotel in Niagara falls. Don't buy it

Date of experience: June 21, 2019
Mensah W. — WagJag Rep
over a year ago

Hi Jerry,
These coupons are available for "free" with the purchase of a one-night stay at one of those hotels. So if you wanted the coupons you would have to spend $100-$200 for the room, contrary to the $10 you spent.

Regards,

WagJag Support

Canada
1 review
3 helpful votes
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Don't buy!
January 5, 2019

Purchased 10 windshield covers form the store last month for my friends. Received all cheap making material. Contact customer service, they refused to return the order. What a joke company!

Date of experience: January 5, 2019
Mensah W. — WagJag Rep
over a year ago

HI Sean,

What email did you use to get in touch?

Canada
1 review
2 helpful votes
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Rip off
January 4, 2019

Wag jag is sells knockoffs. Purchased 2 MP3 SHUFFLE players & they were so cheaply made & do not work. Called them to report it. Said they would look into it & email me back Ha vent heard a word from them. Never again will I buy something from them. & don't recommend it to no one.

Date of experience: January 4, 2019
Mensah W. — WagJag Rep
over a year ago

Hi Diana,

Were you offered a resolution afterwards?

Canada
1 review
4 helpful votes
Follow marise r.
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Bought "cute" socks from their website "$15 for 2 Pairs of Printed Socks (a $39 Value)" - they were crap. I could have bought the same cheap garbage in the $$ store for a buck.

At the same time I purchased... "$19 for a 6 Piece Travel Organizer Set (a $50.85 Value)"... HA! They are so flimsy I can stick my finger through them. You can get a better product wrapped around your new sheets... and it's free! The whole order wouldn't be worth $5.
Be very careful what you buy from them... you can't get your money back! I never believed the value was as they claimed, but I sure didn't expect to be that defrauded. Too embarrassed to even consider giving them away for Christmas gifts.
Gisgraceful... say goodbye to that $30... never again

Date of experience: December 3, 2018
Canada
1 review
2 helpful votes
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Ask for credit
November 3, 2018

Their rules are very strict not flexible like Groupon. If you make a wrong purchase or misunderstood of the selection ask for credit to return the merchandises. No,
Too bad your mistakes and they gave the impression that they didn't need you. ( want to close a/c they help you bye bye.)

Date of experience: November 3, 2018
Canada
1 review
4 helpful votes
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Credits expire with no notification
May 19, 2018

Was told that my credits would never expire, then new management came in and my credits were gone without any notification. They just take your money and basically say, too bad.

Date of experience: May 19, 2018
Canada
2 reviews
4 helpful votes
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This site is a joke
March 22, 2018

Back in December I ordered some Pur gum which I thought was a good price.
Obviously one of those situations where it was probably too good to be true as I never received the item and three months later Wagjag offered a refund.
The scam they are pulling now is that I only received a partial refund on my credit card and the remaining, which was suppose to be shipping cost, was issued in a form of Wagjag credit. I do not want a credit I want what I paid.
Please stay clear of these scam artists!

Date of experience: March 22, 2018
Canada
9 reviews
7 helpful votes
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Never a problem with this site.
September 28, 2017

As mentioned above, this company if reliable and trustworthy. If item is not received, or you have a problem, they fix it. You will always receive a refund if the product is not received or defective. I have not hesitation in shopping with this site.

Date of experience: September 28, 2017
Canada
1 review
2 helpful votes
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Misleading ads
March 21, 2017

I purchased what was supposed to be two cards for gasoline purchases with ESSO. Instead I got an email which said I could download to a phone which I don't have. The wagjag rep said I could print off a piece of paper and use that at ESSO. I found it hard to believe that a printed piece of paper would be honored by an attendant at a service station and I asked wagjag to give me a contact at ESSO who would confirm this. They would not do this and said my issue was with ESSO not them. I'm out almost $400 and WAgjag refuses to refund my money or have ESSO give me the two cards I requested.

Date of experience: March 21, 2017
Canada
1 review
3 helpful votes
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Complete Joke
December 30, 2016

Ordered 2 items. One was a duvet. The duvet has feather stems sticking out all over that are as sharp as needles. Even with duvet cover the needles poke through making paper cuts all over the body.
The second item a bed sheet set never arrived. After two months of waiting cs told me its arriving in a couple of weeks. Four months after ordering contacted support again asking for a refund. They told me order was cancelled and no refund or credit will be provided. Do not order from wagjag and save yourself the frustration.

Date of experience: December 30, 2016
Canada
6 reviews
3 helpful votes
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If you're not a member sign up now!
November 10, 2016

I love Wagjag they have the best deals going, so many different areas from which to choose from, plus if you run into a problem their customer service is second to none! If you're not already a member join today!

Date of experience: November 9, 2016
Canada
1 review
6 helpful votes
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Late response
November 13, 2014

Late response.

Pick up date in bold letters Oct 31-November 5

Somewhere buried in the page showed pick up date was only on Oct31 and Nov 1.

How is it ethical to put two dates up. As a customer new to this site, expecting easy user interface. I see one date range, I assume that is the correct range.

Place was closed for the last three days for the "oct 31-Nov 5" range. How convenient to have a narrow pick up date.

Asked for a refund nicely. Nope, got a robotic response repeating that there are 2 date ranges. Robotic emails that don't give two $#*!s about u. On top of that I lost 40lbs of bacon, which im sure some one at the store (probably wagjag) is enjoying right now, cooking it with my hard-earned 40$

Enjoy your first experience with Wagjag

Date of experience: November 13, 2014
Canada
6 reviews
21 helpful votes
Follow Brian H.
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Of all the companies operating under this type of marketing, this one seems to be the most reliable and responsible to customers. While the businesses they represent are not always responsive to the deals they sell. They do seem to give refunds quickly and without the garbage of companies such as Dealfind.

Date of experience: December 16, 2011
Canada
5 reviews
23 helpful votes
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I've bought quite a few GTA-area vouchers with them. I have had no problems redeeming any of them and have overall found that they are worth the value. When I did run into a "rival" deal that came into email which was better than the voucher I had bought, I contacted WagJag's customer service and they honoured my suggestion of crediting me back in their WagJag 'bucks' the *difference* in the value of their voucher vs the better deal. So not totally "perfect" but *awesome* that they listen to their customers (the tip being that I didn't "yell" in email but presented a solution which they then honoured ;)

Date of experience: July 29, 2011