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VisionPros

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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VisionPros Reviews Summary

VisionPros has a rating of 3.6 stars from 8,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionPros most frequently mention contact lenses, new contacts and next time. VisionPros ranks 1st among Contact Lenses sites.

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56,591 reviews

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Anabelle A.
1 review
0 helpful votes
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October 21, 2014

Date of experience: October 21, 2014
kevin r.
1 review
0 helpful votes
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Great service!
October 21, 2014

Great service! Quick delivery and the customer service was awesome. Definitely buying from here from now on.

Date of experience: October 21, 2014
shan Y.
2 reviews
0 helpful votes
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October 21, 2014

Date of experience: October 20, 2014
Michelle U.
8 reviews
0 helpful votes
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I have purchased from this site for at least four years. It is easy to navigate and I love having my contacts shipped to my house. The free shipping is always quick.

Date of experience: October 20, 2014
David Y.
1 review
0 helpful votes
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Very Good!
October 21, 2014

Very Good! Thank You!

Date of experience: October 20, 2014
athena E.
1 review
0 helpful votes
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So far so good
October 21, 2014

So far so good. Well see how it is when it gets here :) - they came in good time with no damage! My prescriptions were correct. Definitely going to continue getting my contacts from here
THANK YOU VISION PRO

Date of experience: October 20, 2014
Lori M.
1 review
0 helpful votes
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October 20, 2014

Date of experience: October 20, 2014
Karen E.
10 reviews
0 helpful votes
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The website was easy to use and I received my order right on time. It's so convenient and my order was correct. This was my first purchase and now I'm a lifetime customer! Great customer service!

Date of experience: October 20, 2014
Val E.
1 review
0 helpful votes
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Second time ordering!
October 20, 2014

Second time ordering! Love this site

Date of experience: October 20, 2014
Vinicius c.
1 review
0 helpful votes
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I like this website
October 20, 2014

I like this website

Date of experience: October 20, 2014
Susan D.
4 reviews
0 helpful votes
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We're this the first time shipment had been delayed, I would simply overlook the matter. But the fact is that out if my last three orders, two were delayed by weeks. I, like most people, depend on my contacts to see. Vision is critical. An unexpected delay of weeks is completely unacceptable.

Date of experience: October 20, 2014
Mario G.
1 review
0 helpful votes
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October 20, 2014

Date of experience: October 20, 2014
Leslye M.
1 review
0 helpful votes
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Prices for contacts were okay but the shipping cost is outrageous and to have an additional insurance charge is ridiculous.
$13.95 for shipping on one single box is outrageous and should get the product to me without incurring an additional insurance charge. Also, since I ordered only one box of contacts the insurance is of no use since it only applies to unopened boxes. I am likely not to reorder here but go back to 1-800-contacts where shipping is usually free.

Date of experience: October 20, 2014
David T.
6 reviews
0 helpful votes
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I wish your shipping charges for cheaper
October 20, 2014

I wish your shipping charges for cheaper.

Date of experience: October 19, 2014
G J.
1 review
0 helpful votes
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Easy to find, and order desired product
October 19, 2014

Easy to find, and order desired product. Fast, secure s&h. Great communications.
Thank you

Date of experience: October 19, 2014
Tajah E.
1 review
0 helpful votes
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For the past year I've been ordering my contacts from this site and the shipping is really fast. Great service. Will continue to order.

Date of experience: October 19, 2014
Heather F.
1 review
0 helpful votes
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Changing the quantity of boxes I wanted to purchase was overly complicated and added more boxes to my cart instead of changing the number already there.

Date of experience: October 19, 2014
harold L.
2 reviews
0 helpful votes
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October 19, 2014

Date of experience: October 19, 2014
Arash A.
1 review
0 helpful votes
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October 19, 2014

Date of experience: October 19, 2014
Jill G.
6 reviews
0 helpful votes
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October 19, 2014

Date of experience: October 19, 2014

From the business

VisionPros offers incredible prices on all contact lenses, eyeglasses, and sun glasses. We are a family-owned online optical store based in Canada. Shop contact lenses and eyeglasses today!