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VisionPros

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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VisionPros Reviews Summary

VisionPros has a rating of 3.6 stars from 8,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionPros most frequently mention contact lenses, new contacts and next time. VisionPros ranks 1st among Contact Lenses sites.

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bruce I.
3 reviews
0 helpful votes
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Most excellant
June 29, 2015

Most excellant
Straightforward and quick

Date of experience: June 29, 2015
DoloresPortelli U.
1 review
0 helpful votes
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It's always nice to save some money and the coupons you send with the contacts helps a little.

Date of experience: June 29, 2015
Andrew C.
8 reviews
0 helpful votes
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Finding the type of contacts I needed was a piece of cake. The order arrived more quickly than I anticipated.
The only thing negative I can say is after I completed my transaction, I received an email with offers for free shipping and 10 percent off. It would have been if those offers had been made in the time between my previous order and this order, or even at the time of the order.
Overall, though, great job!

Date of experience: June 29, 2015
Sophie B.
1 review
0 helpful votes
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Excellent!
June 29, 2015

Excellent! Quick! Easy!

Date of experience: June 28, 2015
yvette y.
1 review
0 helpful votes
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I ve ordered many times and products are great and shipping was fast

Date of experience: June 28, 2015
Terry B.
1 review
0 helpful votes
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Price higher than other web sites considering you have to pay for insurance and shipping, which is an automatic charge. But I didn't have to pay an eye doctor for an exam

Date of experience: June 28, 2015
Victoria M.
6 reviews
0 helpful votes
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This was so easy and so convenient as well as affordable!

Date of experience: June 28, 2015
eric S.
2 reviews
0 helpful votes
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Simple and easy to understand
June 28, 2015

Simple and easy to understand

Date of experience: June 28, 2015
Karen R.
1 review
0 helpful votes
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Got what I ordered
June 28, 2015

Got what I ordered. Thx!

Date of experience: June 27, 2015
Winnie C.
1 review
0 helpful votes
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The product arrived on time as promised
June 27, 2015

The product arrived on time as promised.

I had a request and I received very prompt response from customer service.

Date of experience: June 27, 2015
Grace R.
1 review
0 helpful votes
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Great value on contacts
June 27, 2015

Great value on contacts - but wish shipping was lower in price. Thanks!

Date of experience: June 27, 2015
Jennifer B.
1 review
0 helpful votes
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Returning shopper and will be back again in the future. 10/10 website, easy to navigate with good prices (and discount offers) and fast shipping. Totally recommend to others. Thanks!

Date of experience: June 27, 2015
ANITA J.
1 review
0 helpful votes
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Great service and great product
June 26, 2015

Great service and great product. I will highly recommend :)

Date of experience: June 26, 2015
eric r.
1 review
0 helpful votes
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N/a
June 26, 2015

N/a

Date of experience: June 26, 2015
Jackie N.
5 reviews
0 helpful votes
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Very pleasant customer service representatives!

Date of experience: June 26, 2015
Jason E.
4 reviews
0 helpful votes
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It was great
June 26, 2015

It was great

Date of experience: June 26, 2015
Tiffanny b.
1 review
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Shipping took one week, but was aware it could take that long. Shipped from the facility very quickly, though.

Date of experience: June 26, 2015
Dawn G.
1 review
0 helpful votes
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Quick and easy
June 26, 2015

Quick and easy. Everything should be this simple.

Date of experience: June 26, 2015
Monica p.
1 review
0 helpful votes
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My first order was cancelled due to an expired prescription. I got poor customer service on what to do next. I didnt know if i got my money back or not. I did just never was told. I had to keep bothering u guys for answers. I then had to redo my order all over again, and paid a second time, still i never got any updates on my order or what was going on, til i had to keep emailing u guys. But i got my shipment earlier than expected and that made up for it. I have yet to try out my contacts. Overall it was 3 out of 5 stars experience. I will order from u guys again.

Date of experience: June 26, 2015
KEL Z.
1 review
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PRICE GOOD
June 25, 2015

PRICE GOOD

Date of experience: June 25, 2015

From the business

VisionPros offers incredible prices on all contact lenses, eyeglasses, and sun glasses. We are a family-owned online optical store based in Canada. Shop contact lenses and eyeglasses today!