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VisionPros

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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VisionPros Reviews Summary

VisionPros has a rating of 3.6 stars from 8,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionPros most frequently mention contact lenses, new contacts and next time. VisionPros ranks 1st among Contact Lenses sites.

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56,591 reviews

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Mary M.
1 review
0 helpful votes
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Had problems loading some of the pages
September 11, 2015

Had problems loading some of the pages

Date of experience: September 11, 2015
Claude B.
1 review
0 helpful votes
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Bonne expérience, facile à commander
September 11, 2015

Bonne expérience, facile à commander

Date of experience: September 10, 2015
Gerald H.
2 reviews
0 helpful votes
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Great service
September 10, 2015

Great service. Even though they had storms and power outages in Vancouver I still got my order in 7 days. Will definitely use again.

Date of experience: September 10, 2015
Hugo Q.
1 review
0 helpful votes
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Very good and simple
September 10, 2015

Very good and simple

Date of experience: September 9, 2015
Patrick P.
1 review
0 helpful votes
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Very efficient service!
September 10, 2015

Very efficient service!

Date of experience: September 9, 2015
Sharon C.
1 review
0 helpful votes
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Extremely pleased with your customer service and prices and easy to use website. I have switched over from your competitor for 2 years now.

Date of experience: September 9, 2015
Anselm K.
1 review
0 helpful votes
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I totally forgot to add the free shipping code for spending over $99. When I contacted customer support about the issue, they responded right away and applied the free shipping code without any hassle! I really appreciated the help.

Date of experience: September 8, 2015
Linda G.
1 review
0 helpful votes
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I always recommend VisionPros.ca to my friends
September 8, 2015

I always recommend VisionPros.ca to my friends

Date of experience: September 8, 2015
Ron K.
1 review
0 helpful votes
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Ok
September 8, 2015

Ok

Date of experience: September 7, 2015
Marj W.
1 review
0 helpful votes
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I found it difficult to change the quantity but did finally figure it out.

Date of experience: September 7, 2015
Judy D.
1 review
0 helpful votes
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I am very pleased with the experience
September 6, 2015

I am very pleased with the experience. The contacts that I ordered are no longer available through my optometrist or through other online sites, so I am very happy to be able to get them from Visions Pros

Date of experience: September 6, 2015
Peter L.
1 review
0 helpful votes
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Excellent service as usual
September 6, 2015

Excellent service as usual

Date of experience: September 5, 2015
Caius T.
1 review
0 helpful votes
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...
September 4, 2015

Date of experience: September 4, 2015
Christina A.
7 reviews
0 helpful votes
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...
September 4, 2015

Date of experience: September 4, 2015
Carolyne N.
1 review
0 helpful votes
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Good price and service
September 4, 2015

Good price and service. Will purchase again.

Date of experience: September 3, 2015
Nancy B.
1 review
0 helpful votes
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Excellent
September 3, 2015

Excellent

Date of experience: September 3, 2015
tabetha U.
1 review
0 helpful votes
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It was hard to tell how long it would take to receive the product. USPS said that it should have been delivered 2 days (it was shipped priority mail) before it actually was. This is probably not a an issue with the seller but USPS. I use USPS sometimes for my business as well and I know that they are not the most reliable when it comes to the estimated delivery date.

Date of experience: September 3, 2015
Ervrica M.
1 review
0 helpful votes
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Perfect!
September 3, 2015

Perfect! Exactly what I was looking for.

Date of experience: September 3, 2015
Tom t.
1 review
0 helpful votes
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Thank you!
September 2, 2015

Thank you!

Date of experience: September 1, 2015
Jane K.
1 review
0 helpful votes
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Positive!
September 1, 2015

Positive!

Date of experience: September 1, 2015

From the business

VisionPros offers incredible prices on all contact lenses, eyeglasses, and sun glasses. We are a family-owned online optical store based in Canada. Shop contact lenses and eyeglasses today!