Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VisionPros

VisionPros

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate VisionPros?
grey stargrey stargrey stargrey stargrey star

VisionPros Reviews Summary

VisionPros has a rating of 3.6 stars from 8,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionPros most frequently mention contact lenses, new contacts and next time. VisionPros ranks 1st among Contact Lenses sites.

This company does not typically respond to reviews

Instant Feedback

56,591 reviews

We monitor reviews for authenticity

S F.
3 reviews
0 helpful votes
Follow S F.
Unfollow S F.
Share Review
Report Review

Fast service
October 16, 2015

Fast service.

Date of experience: October 16, 2015
jude D.
1 review
0 helpful votes
Follow jude D.
Unfollow jude D.
Share Review
Report Review

Fast, very user-friendly...
October 16, 2015

Fast, very user-friendly... great service & price.

Date of experience: October 16, 2015
Kim B.
1 review
0 helpful votes
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

Easy to use website
October 16, 2015

Easy to use website. Good selection of lenses.

Date of experience: October 16, 2015
Jim C.
6 reviews
0 helpful votes
Follow Jim C.
Unfollow Jim C.
Share Review
Report Review

Great experience as usual!
October 16, 2015

Great experience as usual!

Date of experience: October 15, 2015
Jamie V.
7 reviews
0 helpful votes
Follow Jamie V.
Unfollow Jamie V.
Share Review
Report Review

Great prices!
October 16, 2015

Great prices!

Date of experience: October 15, 2015
Jennifer K.
7 reviews
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Share Review
Report Review

Will cintinue to make purchases from Vision Pro
October 16, 2015

Will cintinue to make purchases from Vision Pro. This is the second time I've ordered and have been satisfied both times. Would definitely recommend to friends and family.

Date of experience: October 15, 2015
Brandon P.
16 reviews
0 helpful votes
Follow Brandon P.
Unfollow Brandon P.
Share Review
Report Review

Great transaction
October 16, 2015

Great transaction

Date of experience: October 15, 2015
Melissa B.
1 review
0 helpful votes
Follow Melissa B.
Unfollow Melissa B.
Share Review
Report Review

Delivery time was longer than what I thought it would be. The colored contacts that I ordered are not true to color. I ordered chestnut brown and the contacts look grey on my eyes. I will not order from this company again.

Date of experience: October 15, 2015
Karen P.
2 reviews
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Share Review
Report Review

Fast and easy to order my contacts
October 15, 2015

Fast and easy to order my contacts. Extremely happy with VisionPros

Date of experience: October 15, 2015
Andre F.
4 reviews
0 helpful votes
Follow Andre F.
Unfollow Andre F.
Share Review
Report Review

Process was quick and easy
October 15, 2015

Process was quick and easy. Delivery was very fast. Very satisfied.

Date of experience: October 15, 2015
Joani Y.
1 review
0 helpful votes
Follow Joani Y.
Unfollow Joani Y.
Share Review
Report Review

Good seller!
October 15, 2015

Good seller!

Date of experience: October 15, 2015
Christine G.
1 review
0 helpful votes
Follow Christine G.
Unfollow Christine G.
Share Review
Report Review

Very easy to order
October 15, 2015

Very easy to order. Was nice that I didn't need a hard copy of my script to place the order.

Date of experience: October 15, 2015
Donna K.
12 reviews
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

Exactly what I expected
October 15, 2015

Exactly what I expected

Date of experience: October 15, 2015
Boelle A.
1 review
0 helpful votes
Follow Boelle A.
Unfollow Boelle A.
Share Review
Report Review

The brand I had always gone with was discontinued (Focus Monthly Softcolors) so I tried their recommended brand, Air Optix Aqua. My eyes were very dry and scratchy and sore after 4 hours. I wanted some kind of customer help, only to be told that I didn't have a prescription for that brand, so there was nothing they would do. I believed the prescription I had with the power, etc. was enough--there was no brand on the prescription. I am writing a letter to the company as I am on disability and don't have the money to waste on useless products or to pay yet again for a different product. I will not be ordering from Vision Pros again.

Date of experience: October 14, 2015
Lina U.
2 reviews
0 helpful votes
Follow Lina U.
Unfollow Lina U.
Share Review
Report Review

Na
October 15, 2015

Na

Date of experience: October 14, 2015
Jesus L.
3 reviews
0 helpful votes
Follow Jesus L.
Unfollow Jesus L.
Share Review
Report Review

Excellent service
October 14, 2015

Excellent service. Fast response to questions. Thanks!

Date of experience: October 14, 2015
Elaine I.
1 review
0 helpful votes
Follow Elaine I.
Unfollow Elaine I.
Share Review
Report Review

Why not just have an ongoing percentage off on orders over $100 and free shipping instead of all these different coupon codes? Two days after I placed my order I received a better sales promotion and a few days later, an even better Thanksgiving sale.

My order was delayed in shipping due to a back-order, which is understandable but very disappointing because I wanted to bring them for my holidays.

Thanks.

Date of experience: October 14, 2015
Rob M.
1 review
0 helpful votes
Follow Rob M.
Unfollow Rob M.
Share Review
Report Review

Took several attempts to change quantities
October 14, 2015

Took several attempts to change quantities. Very frustrating

Date of experience: October 14, 2015
Albert G.
1 review
0 helpful votes
Follow Albert G.
Unfollow Albert G.
Share Review
Report Review

This site is awesome
October 14, 2015

This site is awesome

Date of experience: October 14, 2015
Nancy D.
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

Ease of finding product and availability
October 14, 2015

Ease of finding product and availability.

Date of experience: October 14, 2015

From the business

VisionPros offers incredible prices on all contact lenses, eyeglasses, and sun glasses. We are a family-owned online optical store based in Canada. Shop contact lenses and eyeglasses today!