Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VisionPros

VisionPros

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate VisionPros?
grey stargrey stargrey stargrey stargrey star

VisionPros Reviews Summary

VisionPros has a rating of 3.6 stars from 8,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VisionPros most frequently mention contact lenses, new contacts and next time. VisionPros ranks 1st among Contact Lenses sites.

This company does not typically respond to reviews

Instant Feedback

56,591 reviews

We monitor reviews for authenticity

Esteban H.
1 review
0 helpful votes
Follow Esteban H.
Unfollow Esteban H.
Share Review
Report Review

Great the online experience but the shipping is a little much for such a small box.

Date of experience: December 1, 2015
Kimberly W.
1 review
0 helpful votes
Follow Kimberly W.
Unfollow Kimberly W.
Share Review
Report Review

The price was better than that I paid at the optician. I wish they arrived sooner than they did but a week of waiting wasn't too bad.

Date of experience: November 30, 2015
sari k.
1 review
0 helpful votes
Follow sari k.
Unfollow sari k.
Share Review
Report Review

All was good
December 1, 2015

All was good

Date of experience: November 30, 2015
Tamara B.
2 reviews
0 helpful votes
Follow Tamara B.
Unfollow Tamara B.
Share Review
Report Review

Easy process but customer service reps can be more polite.

Date of experience: November 30, 2015
Carolyn G.
1 review
0 helpful votes
Follow Carolyn G.
Unfollow Carolyn G.
Share Review
Report Review

Extremely pleased!
November 30, 2015

Extremely pleased!

Date of experience: November 30, 2015
Sabrina F.
4 reviews
0 helpful votes
Follow Sabrina F.
Unfollow Sabrina F.
Share Review
Report Review

Excellent prices & great delivery time
November 30, 2015

Excellent prices & great delivery time.

Date of experience: November 30, 2015
Donna N.
4 reviews
0 helpful votes
Follow Donna N.
Unfollow Donna N.
Share Review
Report Review

Great website but would have liked to use a coupon with my order

Date of experience: November 30, 2015
Jane R.
1 review
0 helpful votes
Follow Jane R.
Unfollow Jane R.
Share Review
Report Review

Nice and easy to order!
November 30, 2015

Nice and easy to order!

Date of experience: November 29, 2015
Brian S.
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Reorder site does not put in the proper quantity as previously ordered. Puts in individual price instead of quantity ordered price.

Date of experience: November 29, 2015
Evelyn C.
3 reviews
0 helpful votes
Follow Evelyn C.
Unfollow Evelyn C.
Share Review
Report Review

Excellent!
November 29, 2015

Excellent!

Date of experience: November 29, 2015
Kelli G.
1 review
0 helpful votes
Follow Kelli G.
Unfollow Kelli G.
Share Review
Report Review

Great experience and very easy
November 29, 2015

Great experience and very easy.

Date of experience: November 29, 2015
Michel R.
1 review
0 helpful votes
Follow Michel R.
Unfollow Michel R.
Share Review
Report Review

WEB site it's very good
November 29, 2015

WEB site it's very good

Date of experience: November 29, 2015
Deborah M.
1 review
0 helpful votes
Follow Deborah M.
Unfollow Deborah M.
Share Review
Report Review

Excellent service
November 29, 2015

Excellent service. Thank you.

Date of experience: November 29, 2015
Corinne M.
3 reviews
0 helpful votes
Follow Corinne M.
Unfollow Corinne M.
Share Review
Report Review

Feel that shipping cost could be cut down by sending product in a more appropriate size package

Date of experience: November 29, 2015
Rebecca R.
1 review
0 helpful votes
Follow Rebecca R.
Unfollow Rebecca R.
Share Review
Report Review

Delivery several days late
November 29, 2015

Delivery several days late. Tracking info not up to date. This was the only problem I encountered. Other than that good shopping experience. Would definitely use services again.

Date of experience: November 29, 2015
Scot H.
2 reviews
0 helpful votes
Follow Scot H.
Unfollow Scot H.
Share Review
Report Review

Shipping and insurance seems a bit high
November 29, 2015

Shipping and insurance seems a bit high.

Date of experience: November 28, 2015
Fred D.
2 reviews
0 helpful votes
Follow Fred D.
Unfollow Fred D.
Share Review
Report Review

Very easy to navigate
November 28, 2015

Very easy to navigate

Date of experience: November 28, 2015
Peter P.
1 review
0 helpful votes
Follow Peter P.
Unfollow Peter P.
Share Review
Report Review

Excellent service
November 28, 2015

Excellent service. Easy to use web site. Recommending to all my friends/colleagues who wear contact lenses.
Thanks for a great shopping experience and ease of getting contact lenses.

Date of experience: November 28, 2015
Carl N.
6 reviews
0 helpful votes
Follow Carl N.
Unfollow Carl N.
Share Review
Report Review

Visions Pro have been looking after my family for over 5 years and we look forward to another 5 years, THANKS...

Date of experience: November 28, 2015
Thuraya L.
1 review
0 helpful votes
Follow Thuraya L.
Unfollow Thuraya L.
Share Review
Report Review

Great value
November 28, 2015

Great value

Date of experience: November 28, 2015

From the business

VisionPros offers incredible prices on all contact lenses, eyeglasses, and sun glasses. We are a family-owned online optical store based in Canada. Shop contact lenses and eyeglasses today!