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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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I want to return my sweatshirt and no one will reply to my emails and calls. And the chat online doesn't work!
Very disappointed! I ordered a shirt from your Facebook page as a gift, received a shirt with very different sports teams names on it. Then I received a email from your company ViralStyle stating that I could not exchange the shirt for the correct shirt that I ordered. I would not recommend purchasing from this company!
Not much to say. I saw it. I ordered it. It arrived. It was exactly what I wanted. Doesn't get much better than that!
Everything was easy to purchase. The selection was excellent. The style was very unique, and the prices were fairly reasonable. I would definately shop there again.
I purchased 3 bras in XL. They are so not sized right. They are so small a 4 year old would fit into them.
Very disappointed. Have to return them.
Help me to do that. Do I need an RMA number?
I love this, when product came it was exactly as shown. Perfect size and color. Very satisfied and will order more products in the future.
The shirt was stiff and itchy. The cheap kind you can buy for $1.50 in bulk. Took a long time to print and process. I won't be purchasing again.
I ordered one design and they sent another. Still waiting on resolution. This was supposed to be a gift so I'm obviously disappointed. Also the shirt is of poor quality for the money I paid.
The shirt design is not centered. The shirt looks perpetually crooked. There is an ink stain in the armpit. It gives the appearance that the shirt is dirty and stained. The shirt is not wearable.
I chose two styles of sweatshirts; one hoodie. They are both so soft and the sizes are correct. With that said, the hoodie is an XL and the sweatshirt is a L. The only minor issue, is the print is the same size; so the print looks a little small on the XL. But still looks great!
I was informed after ordering it wouldn't get here until after thanksgiving so I changed the size of one of my items. They took care of it and it got here anyway
They were deceptive: asking me to send a photo of the item, since they had no records. They were cynical: saying that the photo showed no damage to the item, so the matter was closed. They were inconsiderate by not replying to my offer that they could just exchange the sweatshirt for a less expensive t-shirt and keep the extra cost difference. Just a putrid experience.
I ordered a T shirt for my husband and put the wrong zip code on the order. I emailed several days later to change it and it was corrected by the company almost immediately! Got the T shirt and it's perfect. Will order again from this company.
I ordered a t-shirt with a design on it. The design its awesome, but I received a different size. They asked me to send a picture and i did, and the told me if I wanted a refund or a t-shirt with the correct size. When I asked for a refund, because I won't have the new shirt on time, they told me that I already received my shirt and they can not do the refund. I don't understand why they are saying that if they offered a refund before! I have to say that the T-shirt looks great and I loved the design!
It's a super comfortable sweater and is just like the picture. I was really happy with the easy transaction how quick I recieved my product.
Love my high school T-shirt. It brings back great memories of my time there and the friends I made. I miss all of the good times I had there.
Shirt is fine but seems to run really small. This looks like a shirt for a child, not an adult female.
Sent a T-shirt I did not ask for. Medium size is huge! No documentation with the order to return. Disaster!
The shirt was everything I wanted it to be and it was good timing in delivery, the fabric is on point as well, the shirt isn't too thick or too thin.
Sweatshirt fits nice and looks good. I like the quality of the sweatshirt. I would like to order some more of these sweatshirts
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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