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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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My initial phone inquiry about sizing went well and all future emails regarding my order went smoothly and efficiently. This was a very positive purchase experience.
My shirt is golden brand which is a great quality brand. The picture is amazing. I couldn't be happier. Love it!
It was not made clear that the mailing would be delayed until the campaign was completed. A complaint was sent to PayPal to investigate the purchase.
Ordered a red Sox world series t-shirt. Received a red Sox American league championship tshirt. Have no contact info to return the item.
Quick ordering, good notifications and reasonable delivery time. Awesome heavyweight t-shirt! It was a great idea for a cool Great Dane Christmas shirt!
Shipping was a bit slow. Ordered Nov. 12th, received shipping confirmation on the 16th, received item on Nov. 27th.
Ordered two items... received notice both were being printed within 2 days of ordering. One item shipped within anther 3 days. Notice on second item says it printed within the first 2 days... but nothing on it shipping... it has not been 11 days since email that it was being printed.
The colors of the pattern are very dull and faded. Not happy with it. I was expecting bright colors like the picture showed but it was not that way. It looks like an iron on.
I should have received this on 11/24 and it's 11/27 and I still don't have it. Did it go to the wrong house or is it still sitting at the Post Office where it was dropped off to be delivered to me?
Both were not correct and no one ever got back to me, after many emails and I even sent pics as they requested
Quick delivery and a great shirt! Highly recommend this company for great products. No complaints about this order!
I ordered the hoodie in the wrong color then reached out to the support team they said it could be changed to the color I wanted. A day later my money got refunded instead of just changing the color so I had to order it again. Once it came I thought it looked pretty different compared to the picture that was advertised for it the hoodie I got was cheap looking with a stamped on logo.
The shirt is quite nice looking... and it seems to be true to size. I'm very pleased with it and recommended it to my classmates.
Seeing that my order supposably went out on November 16th in it is now November 27th I am very upset and annoyed with this company. I wish it would get here. If it's not going to come I want my money back.
I ordered the Grinch, not a morning people shirt in size 2x, and you sent me a Bronco's football shirt. I tried to contact you both thru E-mail and phone number to no avail so I'm sending my complains thru Paypal to try and resolve this mistake, I buy a lot of shirts on line so it would really be to your benefit to correct this problem as quickly and pleasantly as possible.
I was worried about the quality of the shirt, but it's good! Got here quickly also. Will definitely order again
I just wanted to revise my previous review and let folks know that when I informed Viralstyle of the very blurry screen printing on my T-shirts they offered to replaced them no questions asked. I did send Viralstyle photos of the T-shirts though, so they would be able to see what I was referring to. Thanks
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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