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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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Never received my merchandise! I will be asking for a refund...
Ordered a t shirt and hoodie, still have not received either. It was easy to purchase but the shipment is way too slow. Hopefully it will be worth the wait
Did not get what I ordered. I orderd 2xx large shirts, one 4x shirt. What is going on? Give us a call *******416
I'm extremely disappointed with the customer service department and the fact that the order has not reached my home yet after being ordered back on December 1st!
I still have not received my orders of two T-shirt's... frustrating to not be able to track order. Please reply!
I placed an order on 12/11 and it's said to be delivered on 12/21. It's 12/21 and I haven't received it yet.
The Tee shirt runs small ordered an XL but it fit him almost like a medium. Can I exchange it for a 2XL then maybe it will fit him. Very disappointed
I have yet to receive my items as I was told and when I got a partial the item was the wrong size. I hope to still receive the rest before Christmas bit it doesn't look good.
Still don't have my product.and am leaving for Christmas holidays tomorrow. Guess it will be a late gift
Took 22 days to get the order. But I still thought it would arrive in time for Christmas. They shipped USPS and the delivery was sent to some parcel box even though I was home all day waiting for the delivery. Dealing with USPS to figure out where the "parcel box" was an absolute nightmare. Spent 45 mins on hold and the. The person could not tell me how to track it down. I eventually gave up and was not able to give this gift for a Christmas present.
3 weeks after placing the order, I still don't have it. Did not return my call. Unable to trace. Wanted it for Christmas!
Your service is very good when you can finally get a real person on the phone... It's hard to navigate your web page, the search engine could use some help.
The shirts were great except not as vivid as the were displayed on the web page.
I have not received it. I don't understand why you are asking me to rate your service if you haven't even deliver the product yet. I plan to call you all tomorrow.
Very satisfied with product and time received. I had never ordered from the company but was very pleased
Ordered 2XL Irish Green Women's V-Neck received a light blue mans T-shirt. Called left voicemail and sent an email December 19th at 1:30pm. It's December 21st at 8:22pm. Still no reply. It was supposed to be a Christmas present. Worst service ever!
The buying process was very simple. I enjoyed being able to have options on color styles. The sizes seem to be regular sizes, I ordered a large and it seemed to be big, sometimes with other sites the sizes run 2 sizes smaller. The only down fall was my packages was recieved 6 days late and it was a gift so I was dissapointed. Also the tracking code was wrong and when I entered to see where my package was it wouldn't tell me where my package was. It would only tell me the original arrival date which was 6 days before I recieved it.
My shirts detail is awful half the image is colorless and you cannot see parts of the image. Will not buy from here again
My husband loved this item. Thank you! Great product, shipping could be a little faster, but overall excellent experience.
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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