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ViralPow

4.4
viralpow.com

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ViralPow Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its extensive product selection, competitive pricing, and efficient customer service. Many express satisfaction with the quality of items received, as well as the ease of the ordering process. However, concerns about shipping delays and order fulfillment persist, with some customers reporting long wait times for their purchases. While the customer service team is often commended for their helpfulness, issues with tracking and returns have been noted, indicating areas for improvement in operational efficiency. Overall, the sentiment reflects a mix of enthusiasm and cautious optimism.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
returns
1
quality
1

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Olivia c.
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Awesome customer service experience,Everyone was very nice.definitely placed an order again.Clothes are stylish and high quality, great price

Date of experience: April 25, 2023
Australia
3 reviews
0 helpful votes
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Bestellung erhalten, alles ist wie immer top! Toller Service, 100% Original ohne Zweifel, schnelle Lieferung, sorgfältige Verpackung! Meine besten Empfehlungen für den Kauf, Jungs arbeiten großartig, Respekt!

Date of experience: August 12, 2022
NL
4 reviews
3 helpful votes
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I can recommend.
July 20, 2022

Good store! Thank you for your work! You do it really qualitatively, for which you are very grateful. Always willing to go the extra mile, call back, clarify, etc. Prompt feedback and competent advice. I can recommend.

Date of experience: July 19, 2022
GB
2 reviews
0 helpful votes
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Just good enaugh
April 20, 2022

All was fine. Speed, price and attitude. Will i be back? Sure, why not? Give it a try and find something for yourself

Date of experience: April 19, 2022
Georgia
1 review
1 helpful vote
Follow Grace K.
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I waited 3 months to receive my order and then it would NOT even fit my child!
Was told to send it back to CHINA at my own expense in order to receive a refund.
It's been over 2 months now and PayPal is refusing to help with my refund!
DO NOT do business with this horrible company
Based in CHINA!

Date of experience: August 26, 2020
California
1 review
0 helpful votes
Follow Floyd H.
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Scam
July 30, 2020

Ordered 4/2/20, money taken out of my account and never received articles ordered, tracking says it was returned to sender but money was never returned to my account it's now 7/29/20

Date of experience: July 29, 2020
Canada
1 review
0 helpful votes
Follow Sherilyn M.
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Please i paid 300$
July 29, 2020

Where is my. Order ive ordered 4 months ago and am still waiting if this is legit then send me my package whats up with your tracking page ip address maybe message me back or ill file a complaint with market place because this is not right i could of used my 300 on my kids and not have to wait this long i think id like a refund

Date of experience: July 28, 2020
Montana
1 review
0 helpful votes
Follow Justin W.
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Ordered 3 of the Breather X pro series masks and 10 replacement filters in april, and now in July nothing has showed up, and I still haven't been refunded.

+2
Date of experience: July 16, 2020
New Jersey
1 review
0 helpful votes
Follow Lolo H.
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Purchased N95 masks in April 2020. As of today, July 2020 still nothing. Disputed this as fraud, they told the credit card company this was legit because wet made the purchase. Yes, we did BUT still waiting for the products over 2 months later. In May, VIRALPOW.COM told my credit card company that the shipment was shipped as of May 14. LIARS! We just checked the tracking over 2 months later and the USPS tracking says the same thing add it did 2 months ago, "WE HAVE RECEIVED NOTICE THAT THE ORIGINATING POST IS PREPARING TO DISPATCH THIS MAIL PIECE" This same exact message is on the tracking 2 months later which means... it was never shipped!

Date of experience: July 11, 2020
Oklahoma
2 reviews
0 helpful votes
Follow TRACY R.
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THE VIRALPOW COMPANY IN MY OPINION SHOULD CHANGE THEIR NAME TO THE ABOVE STATED NAME OF JESSE JAMES AND ASSOCIATES SINCE THE COMPANY CONS LIES AND STEALS PEOPLE'S/CUSTOMER'S MONEY! IF YOU HAVE ANY DOUBTS OR THINK I'M JUST A UNHAPPY CUSTOMER BY ALL MEANS CHECK WITH THE BETTER BUSINESS BUREAU AS WELL AS FACEBOOK AND OTHER POSTING SITES. I'M A SENIOR MALE TRYING TO RETURN TO THE WORK FORCE AND WITH ALL THE MEDICAL PERSONNEL TELLING EVERYONE HOW LIFE SAVING A MASK CAN BE I WANTED TO PURCHASE A HIGHER QUALITY MASK THAT WOULD OFFER ME ADDED PROTECTION. THIS JESSE JAMES COMPANY/VIRALPOW SALES PITCHED A MASK THEY CALLED BREATHE X PRO SERIES FOR $59.00 SALES PITCHING THE MASK TO BE UPPER CLASS WITH EXTRA PROTECTION SO I ORDERED ONE ON APRIL 29th, 2020 AND PAID FOR IT. I'M A SENIOR SO $59.00 IS IMPORTANT TO ME BUT I'M TRYING TO GO BACK TO WORK. TODAY IS JUNE 23rd, 2020 AND ALL I HAVE RECEIVED IS LIES AND EXCUSES AND FORM LETTERS TELLING ME THE MASK IS IN TRANSIT AND HAS BEEN SUPPOSEDLY FOR APPROXIMATELY SIX WEEKS. WHAT A ROTTEN LOW LIFE THING TO DO TO ANYONE ESPECIALLY A SENIOR ON A BUDGET. I HOPE SOMEONE THAT HAS THE POWER AND KNOW HOW NAILS THEIR $#*!! JUST LOOK AT THE COMPLAINTS ON THIS COMPANY. SOMETHING SHOULD BE DONE.

Date of experience: June 23, 2020
New Hampshire
2 reviews
1 helpful vote
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I placed an order with them on the 18th of April. Today is June 11th. Their website tells me that multiple email inquiries will be marked as spam. I would not trust them with a ten-foot pole

Date of experience: June 11, 2020
Montana
1 review
0 helpful votes
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Love it
June 12, 2020

I love it! Really lucky to find this website. Don't have words to express my feelings for them n their service, will order throughout my life and suggest every near n dear one about this wonderful place of authentic shirtsI love getting all my favorite perfum unused tester or without the box! I even get my husband's cologne too ((he thinks it's the expensive ones from the Dept stores and I save enough to get me one too! Shhhhh!)) With 3 daughters who all love expensive perfumes, I save a TON of money every year so I keep coming back and always will! Reason I chose this business: The discounts are awesome and I'm almost out of my spring scent! Reason I chose this product: The weather is warm so time to switch to my spring perfume, V&R BonBon. When summer comes, I'll switch again, then fall... and so on! Y'all make a lot of money from my family!

Date of experience: June 11, 2020
Washington
1 review
0 helpful votes
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Reviews!
June 12, 2020

I saw a lot of negative reviews. Almost makes me wonder if they were posted by competitors since the Dr Martens boots I ordered for my girlfriend were brand new and perfect. From what I can tell, they are just selling previous years version of shoes. Box was stamped with a manufacture date of 2015. But what normal person would care about that? Still Brand new! Shipping was as promised and on time. Will definitely do more business with them.

Date of experience: June 11, 2020
New York
1 review
0 helpful votes
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Happy!
June 12, 2020

Exactly as promised! We purchased it as a birthday gift for a friend. The colors are beautiful and the material is soft. It has the dots on the bottom to prevent it from sliding on a smooth surface when you walk on it. It was a little thinner than I expected, but my husband pointed out that a super thick rug with this pattern would have likely costed hundreds of dollars. So, the quality makes sense for the pricing and their advertising wasn't misleading on that part. The shipping takes awhile, but it's understandable for the price you're paying. I recommend ordering at least a month in advance to ensure arrival on time. Customer service responded within 24 hours of any questions I had and was incredibly helpful. I was wary at first, because I had never heard of this place. But I'm glad I took the risk. They really came through and our friend was incredibly happy with it.

Date of experience: June 10, 2020
California
1 review
0 helpful votes
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Cheers!
June 12, 2020

I really enjoy shopping with them, your items are mostly unique. Only wish not so expensive, however I manage to spend money! Live on fixed income. Your buyers do a lovely job. Have a blue coat in bag waiting to be further reduced, that would help if wanted items in bag for long time would still be more affordable. Overall, love it all and thank you. Cheers!

Date of experience: June 10, 2020
California
1 review
0 helpful votes
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Aweome
June 12, 2020

Just came across this site and must say, "I really love the site". Will definitely be shopping more here after I get my first purchase item and if I'm satisfied with it. Thank you. Hopefully delivery will be fast and quality of products will be great

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Great service!
June 12, 2020

It was very easy to purchase hosting at a great introductory rate, and the yearly renewal rate is still extremely competitive. I was previously with another host for the past two years and so already had my domain and website built. Hostwing's technical staff was extremely fast in getting my site migrated and making sure I stayed online the whole time! I expect this time next year I'll be happy to renew! Reason I chose this business: Reviews of excellent reliability and speed, good suite of options, great pricing. Reason I chose this product: Great pricing, good number of domains available at the middle rate.

Date of experience: June 10, 2020
Michigan
1 review
0 helpful votes
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So far so good
June 12, 2020

So far so good. Hope all info is true. Will reserve judgement until I receive my order. Came up in my facebook about this cool product. Waiting to see how long before product ships and gets to me before answering more surveys.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Legit
June 12, 2020

I am trying to find a legit website to order since I cant go outside because of my condition. I saw the this website ad on facebook and I quickly check them out. I saw all positive reviews and so I quickly placed an order.

Date of experience: June 10, 2020
Texas
1 review
0 helpful votes
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Saw the add and read further and was impressed by it's apparent success. SHopping is easy, I hope the product holds up.The product is exactly what I need. Fast check out great price.

Date of experience: June 10, 2020