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Vintage Brand

4.0

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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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4,509 reviews

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Wisconsin
1 review
0 helpful votes
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Great product!
December 16, 2023

Very reasonable price for the product you get. You can tell the printing is very well done and the sweatshirt material itself is nice.

Date of experience: December 16, 2023
California
1 review
0 helpful votes
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Perfect gift
December 16, 2023

I bought 2 retro sweatshirts, shipping took a little over 2 weeks but overall very impressed with the quality

Date of experience: December 16, 2023
Arizona
1 review
0 helpful votes
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Perfect
December 16, 2023
Updated review

Many error messages when trying to order, but otherwise received on time and looks perfect and just as described for a fair price.

Date of experience: December 15, 2023

Many error messages when trying to order
December 5, 2023
Previous review

Many error messages when trying to order

Date of experience: November 27, 2023
North Carolina
1 review
0 helpful votes
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Poor quality
December 26, 2023

The item certainly aren't the best of quantity and I did not realize it's not licensed product. Advertising it as vintage to me seems like previous years not knock offs.

Date of experience: December 15, 2023
Arizona
1 review
0 helpful votes
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Christmas Gift
December 16, 2023

Very good, did not have any issues and the product showed up quick and was the right stuff.

Date of experience: December 15, 2023
Massachusetts
1 review
0 helpful votes
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I thought this site was a scam but it's legit and awesome love you guys

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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I'm very pleased!
December 16, 2023

Great product and excellent customer service! Great price too!

Date of experience: December 15, 2023
Pennsylvania
1 review
0 helpful votes
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Sweatshirt is super thin
December 26, 2023

I was excited to receive the gift I ordered. It was a good price, however it is not what I would call a sweatshirt. It's more like a long sleeve shirt with a hood.

Date of experience: December 15, 2023
Florida
1 review
0 helpful votes
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Quality items! Quick shipping!
December 16, 2023

I was looking for just the right FSU cup for my daughter's boyfriend! So glad I found the perfect gift on your website.

Date of experience: December 15, 2023
Ohio
1 review
0 helpful votes
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Shirt looked exactly like the online picture, great price

Date of experience: December 15, 2023
Illinois
1 review
0 helpful votes
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Great work will use this site again
December 15, 2023

It was good wish it got here a little quicker but no overall complaints looks good will make for a great Christmas gift

Date of experience: December 15, 2023
Virginia
2 reviews
0 helpful votes
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My order came in good condition and was exactly as described. I placed the order 11/27, on Cyber Monday. But by 12/7, I still hadn't heard anything about the order being processed or shipped. I noticed the website said orders are guaranteed by 12/24 and I began to worry.

It's reasonable to receive it that late if you order at the midpoint in December, but not if you order at the end of November. Lots of people travel to family at Christmas. That's what we do, so I needed it as a gift well before Christmas Eve. I'm sure that's not unusual.

Anyway, by 12/8, I reached out through the website's messenger app and asked about the status. The next day I got an email the order had shipped. That might have been a coincidence and it might have shipped whether I messaged or not. But I honestly think, I averted a disappointment by that follow up.

So, while I am very pleased with the product and the delivery, I do think Vintage needs better communication and to be more prompt in processing and shipping orders, especially at holiday time. It shouldn't take 10 days to just hear back about the status.

Date of experience: December 15, 2023
Georgia
1 review
0 helpful votes
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Awesome Georgia Tech hoodie
December 15, 2023

It took some time but I was pleased with both the service and the product.

Date of experience: December 15, 2023
Michigan
1 review
0 helpful votes
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Great Christmas gift
December 15, 2023

Very good products and fast shipping! Product was just as described! So happy with it!

Date of experience: December 15, 2023
Iowa
1 review
0 helpful votes
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Order received promptly and accurately
December 15, 2023

Highly recommend. Order was placed on Black Friday and received the following week. Everything arrived as ordered.

Date of experience: December 15, 2023
Ohio
1 review
0 helpful votes
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Great graphic for a devoted Husky fan
December 15, 2023

Perfectly acceptable given the proximity to Christmas

Date of experience: December 15, 2023
Indiana
1 review
0 helpful votes
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Came faster than expected
December 15, 2023

I was very pleased by Vintage Brands, it came a lot faster than anticipated

Date of experience: December 15, 2023
Alabama
1 review
0 helpful votes
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Sweatshirts
December 22, 2023

I bought two sweatshirts- one auburn and one atlanta braves. The auburn one turned out great, exactly what I expected from the picture. However the atlanta one I was more disappointed with. The lettering was smaller than expected and off centered

Date of experience: December 15, 2023
Virginia
1 review
0 helpful votes
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Good customer service
December 15, 2023
Updated review

I had an issue and customer service replied very promptly and solved my issue.

Date of experience: December 15, 2023

Trouble with filling out addresses
November 27, 2023
Previous review

Trouble with filling out addresses

Date of experience: November 26, 2023
Georgia
1 review
0 helpful votes
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Smooth order and delivery
December 15, 2023

I received the order in reasonable time. It is a Christmas gift, so I do t know yet about the quality of this sweatshirt.

Date of experience: December 15, 2023

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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