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The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.
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Very reasonable price for the product you get. You can tell the printing is very well done and the sweatshirt material itself is nice.
I bought 2 retro sweatshirts, shipping took a little over 2 weeks but overall very impressed with the quality
Many error messages when trying to order, but otherwise received on time and looks perfect and just as described for a fair price.
Many error messages when trying to order
The item certainly aren't the best of quantity and I did not realize it's not licensed product. Advertising it as vintage to me seems like previous years not knock offs.
Very good, did not have any issues and the product showed up quick and was the right stuff.
Great product and excellent customer service! Great price too!
I was excited to receive the gift I ordered. It was a good price, however it is not what I would call a sweatshirt. It's more like a long sleeve shirt with a hood.
I was looking for just the right FSU cup for my daughter's boyfriend! So glad I found the perfect gift on your website.
Shirt looked exactly like the online picture, great price
It was good wish it got here a little quicker but no overall complaints looks good will make for a great Christmas gift
My order came in good condition and was exactly as described. I placed the order 11/27, on Cyber Monday. But by 12/7, I still hadn't heard anything about the order being processed or shipped. I noticed the website said orders are guaranteed by 12/24 and I began to worry.
It's reasonable to receive it that late if you order at the midpoint in December, but not if you order at the end of November. Lots of people travel to family at Christmas. That's what we do, so I needed it as a gift well before Christmas Eve. I'm sure that's not unusual.
Anyway, by 12/8, I reached out through the website's messenger app and asked about the status. The next day I got an email the order had shipped. That might have been a coincidence and it might have shipped whether I messaged or not. But I honestly think, I averted a disappointment by that follow up.
So, while I am very pleased with the product and the delivery, I do think Vintage needs better communication and to be more prompt in processing and shipping orders, especially at holiday time. It shouldn't take 10 days to just hear back about the status.
It took some time but I was pleased with both the service and the product.
Very good products and fast shipping! Product was just as described! So happy with it!
Highly recommend. Order was placed on Black Friday and received the following week. Everything arrived as ordered.
Perfectly acceptable given the proximity to Christmas
I was very pleased by Vintage Brands, it came a lot faster than anticipated
I bought two sweatshirts- one auburn and one atlanta braves. The auburn one turned out great, exactly what I expected from the picture. However the atlanta one I was more disappointed with. The lettering was smaller than expected and off centered
I had an issue and customer service replied very promptly and solved my issue.
Trouble with filling out addresses
I received the order in reasonable time. It is a Christmas gift, so I do t know yet about the quality of this sweatshirt.
Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.
Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.

