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The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.
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My 2nd time ordering from Vintage Brand and I will be back for more! Timely shipping and delivery. Excellent customer service and All around great quality products.
Received my order in a timely manner and all pieces are great quality. Love the old look of the mascots.
This took over two weeks to ship but the quality is great, I'm very happy with it! Soft to touch and true to size.
Took a lot longer than advertised to ship and receive. No communication with the company when messages were sent.
I did not have any problems! My order came quickly!
Great communication. I will definitely be ordering from you again!
We ordered a variety of items. All were sent in one package which cut down on shipping materials as well as number of packages. Products are very well made and exactly as described.
Love the hoodies, best fabric and great designs. Was a little slow to ship, but in fairness it was December, but the moment I reached out I had my package the next day. We'll before Christmas. Overall I would strongly recommend. The customer service was excellent and the product even better.
Great options to select, much more than other website apparel
Selection was great Customer service is lacking in email replies.
I bought this as a present, hoping he likes it. Looks like the picture on the website.
Ordering was easy. Delivery as expected. 100% satified with the quality of the product. Would highly reccomend!
Ordered 3 items.
2 were in time and the third was to be delivered after Christmas so I had to cancel the 3rd item
Shipping took a little longer than what one might expect because they custom print designs, so just be prepared for that. As long as you order with plenty of time, you should be good. I'm very happy with the product, the printing looks really good and the tumbler looks exactly as expected based on what the website showed.
Very pleased with my purchase! Customer service was very responsive and helpful
I was looking for a quality, vintage hoodie for a Christmas gift. I placed my order and received it within 2 weeks. A little slow, but it was printed at the time of purchase, so I was patient.
Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.
Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.

