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Vintage Brand

4.0

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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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4,509 reviews

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Illinois
1 review
0 helpful votes
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Easy to Order
December 27, 2023

It was easy to order and pay, but delivery took about a week longer than expected, and it wasn't easy to contact customer service to find out what the delay was. It also took customer service 3 days to respond. The products were as expected (good quality), and that's what matters most.

Date of experience: December 27, 2023
Utah
1 review
0 helpful votes
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I ordered two weeks ago and it shows still printing, though I was given a 3 day quote until the item ships. No response from their customer service, though I have reached out twice. This was supposed to be a Christmas gift, but that time has come and gone. Do not order from here!

Date of experience: December 27, 2023
Texas
1 review
0 helpful votes
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Vintage Christmas Gifts
December 27, 2023

I ordered two hoodies on Dec 9,2023 and received them before Christmas Day! My guys LOVED them and I was ecstatic that I received them in time for Christmas!

Date of experience: December 27, 2023
Ohio
1 review
0 helpful votes
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Second time ordering from company and second time having to email customer service because hadn't received shipping confirmation. Ended up receiving item before Christmas so that was good and my husband loved his sweatshirt. Always have great products but something better the order confirmation and the delivery of the products gets messed up.

Date of experience: December 27, 2023
Ohio
1 review
0 helpful votes
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My stepson loves his shirt!
December 27, 2023

Vintage has unique and fun designs at a great price!

Date of experience: December 27, 2023
Pennsylvania
1 review
0 helpful votes
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Christmas Gift
December 27, 2023

The sweatshirt was exactly what my son wanted! It is a great example of Eagles football clothing!

Date of experience: December 27, 2023
Michigan
1 review
0 helpful votes
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Merchandise quality
December 27, 2023

Quality of sweatshirt good. One sweatshirt looked smudged to me.

Date of experience: December 27, 2023
Mississippi
1 review
0 helpful votes
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DSB
January 3, 2024

It was ok product not as durable as I seemed it would be. Looks like the print on the shirts will come off in the wash. Didn't come with any washing instructions.

Date of experience: December 27, 2023
Illinois
1 review
0 helpful votes
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Vintage Cubs sweatshirt
December 27, 2023

Arrived just as advertised, great communication, excellent quality. Very happy!

Date of experience: December 27, 2023
Wisconsin
1 review
0 helpful votes
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I got my order two days before Christmas so I was satisfied.

Date of experience: December 27, 2023
Washington
1 review
0 helpful votes
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Shirts are great
December 27, 2023

The only negative is that I had to contact you for order status. No shipping communication until I did. You sent a message the next day alerting me the order shipped & would arrive before Xmas. It came on the 26th.

Date of experience: December 27, 2023
Illinois
1 review
1 helpful vote
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Sweatshirts
January 3, 2024

I ordered 2 sweatshirts (hoodies) from your site and I understood that there would be a delay as I ordered them in early December. I could not get any communication on their deliver status till the day they were shipped. Upon arrival I discovered they were just vinyl transfers and not silk screened. Making them look less than polished. Plus they shrunk (they were line dried) and the vinyl wrinkled. Was not happy.

Date of experience: December 27, 2023
Georgia
1 review
0 helpful votes
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Good product.
December 27, 2023

Easy order and the shirt was as described. I will buy again from this seller.

Date of experience: December 27, 2023
Louisiana
1 review
0 helpful votes
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Easy ordering process!
December 27, 2023

This was my first order. It was easy to order and track the item.

Date of experience: December 27, 2023
Colorado
1 review
0 helpful votes
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Great Selection and Great Quality
December 27, 2023

Vintage Brand offers a great selection of products. This is the first time I have purchased items from Vintage Brand. The product I received was a Christmas gift for someone. It was exactly what I ordered and met my expectations. The product was of high quality. My order was placed on December 5 with standard shipping, which was the deadline for delivery by December 24. It was a little nerve-wracking not knowing for certain if I would receive the product before Christmas. However, I was relieved to receive the product about 10 days after the order date. I've never ordered from Vintage Brand outside of the Christmas season, so I don't know if this is a typical delivery time.

Date of experience: December 27, 2023
Idaho
1 review
0 helpful votes
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Slow processing
January 3, 2024

The site has very cool merchandise, but the processing and shipping was very slow. The site states that orders ship within 3 days of ordering, but that did not happen. I ordered on Dec 8 and did not receive my product until Dec 26. My order did not ship until Dec 19, so it was not here in time for Christmas. I had to send multiple emails before I received a response from customer service. I understand the holiday order rush, but had I known that I would not have the items by Christmas, I wouldn't have placed the order.

Date of experience: December 27, 2023
New York
1 review
0 helpful votes
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Good - would definitely buy from here again. Product was just what I ordered.

Date of experience: December 27, 2023
Louisiana
1 review
0 helpful votes
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I ordered a hoodie for my UGA grandson on December 15,2023 for Christmas. His family traveled here from Georgia. I've contacted vintage brands and number of times I've never received a response only YOUR ORDER IS BEING PRINTED from the website. It is the 27th of December and still no response and still no shirt. No I'm trying to cancel the order which I will do one way or the other and the website says you can't cancel after two hours, which is totally asinine and wrong.

Date of experience: December 27, 2023
Georgia
1 review
0 helpful votes
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I am very disappointed that I received my products after the holiday. I placed the order well in advance so I am definitely not 100% satisfied with what I got.

Date of experience: December 27, 2023
Ohio
2 reviews
0 helpful votes
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My experience was a very positive one and I will definitely consider using Vintage Brand again and again!

Date of experience: December 27, 2023

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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