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Vintage Brand

4.0

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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
0 helpful votes
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Christmas Gift
January 12, 2025

Awesome! Purchase was as described and looked fantastic upon arrival! Great response when given as a Christmas present. Will purchase other items in the near future!

Date of experience: January 2, 2025
Massachusetts
1 review
0 helpful votes
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Disappointed
January 12, 2025

I placed an order to include presents for 4 of my nephews for our gift exchange. I got back a couple of hours later to change the sizes of my sweatshirts. I was told I did it in the timeframe so it would be honored, but could not resend until I received my order. I did not even receive my order until like 12/31/24. It was not even shipped out until several days AFTER Christmas. I am still waiting to hear back on getting the exchange in sizes. I fell horrible my nephews still have not received all of their gifts! I like your products, but don't think I will ever order there again do to this experience.

Date of experience: January 2, 2025
Illinois
1 review
0 helpful votes
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Christmas Gift
January 12, 2025

I ordered my BIL an Indians sweatshirt for Christmas. Based on the delivery window, I had it shipped to my in-laws because we would be traveling. It arrived faster than promised and it was a hit.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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I was drawn to the Padres sweatshirt because it was unique and you can't find it on other online stores.

Date of experience: January 2, 2025
North Dakota
1 review
0 helpful votes
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Milwaukee owns Atlanta
January 12, 2025

As a lifelong bucks fan living in the south with lots of hawks fans, this was a great shirt to show up in and remind em bout their roots.

Date of experience: January 2, 2025
Texas
1 review
0 helpful votes
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Excellent
January 12, 2025

Easy, fast and great communication what else could you ask for in an online purchase.

Date of experience: January 2, 2025
Ohio
1 review
0 helpful votes
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As described
January 12, 2025

Good experience. As described. Arrived in time for Christmas.

Date of experience: January 2, 2025
Pennsylvania
1 review
0 helpful votes
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Ordered a hoodie, the design was exactly what I expected and the quality of the sweatshirt was great! It got delivered quickly even though it was during the holidays! Would recommend!

Date of experience: December 12, 2024
Arizona
1 review
0 helpful votes
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Oder Received
January 12, 2025

The timing from my order being placed and actual shipping was about 5 days, could have been less. However, understandable is the holiday season. My order still arrived before Christmas and was awesome, love the product.

Date of experience: January 2, 2025
Florida
2 reviews
0 helpful votes
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Auburn Basketball Shirt
January 12, 2025

No issues with shopping on site or delivery of the item I purchased. Vintage has a great selection of unique college and professional team products.

Date of experience: January 2, 2025
Alabama
1 review
0 helpful votes
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Redskin colors are burgundy and gold, NOT orange!
January 12, 2025
Updated review

The shirt came in time for Christmas BUT the colors were orange, not burgundy (the teams actual colors are burgundy and gold).

Date of experience: January 2, 2025

I found exactly what I was looking for, hopefully it...
December 13, 2024
Previous review

I found exactly what I was looking for, hopefully it ships in time for Christmas.

Date of experience: December 3, 2024
Indiana
1 review
0 helpful votes
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Christmas gifts
January 12, 2025

Great experience, on time delivery. Very blessed to have found this company with great items!

Date of experience: January 2, 2025
New York
1 review
0 helpful votes
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Nice Selection
January 12, 2025

I really like the selection of products. I found different logos then I have seen elsewhere. My only complaint is the return policy. My husband and son didn't like the shape of the hats. I got both a snapback and stretch backs, and both types sat weirdly on their heads.

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Poor customer service
January 12, 2025

Did not respond to first questions and never received emails they claim were sent. Stupid not to have phone contact or chat option on website bc of risk e-mails may not go through.

Then, pkg was sent via USPS which is really no cheaper than UPS and is unreliable. Did not get on Xmas Eve as I was told (not really surprised, even though tracking said it was in delivery city for 3 to 4 days - after all, was mail service). Was delivered 2 days after Christmas.

Overall, crappy customer service and operations. Maybe hire people who know what they are doing and re-think how to contact your company. If someone has a question before ordering, that person doesn't want to wait days for e-mail response or have to re-send inquiry if don't get the email. They want to make a call or do on-line chat for quick answer. Do you see how this can delay the ordering process? (And I don't believe there was anything about returns on website or possible shipping costs which you might want to know before ordering.) i have expressed my disappointment ad nauseum already but say it again since you asked.

Date of experience: January 1, 2025
Kentucky
1 review
0 helpful votes
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Gift for sports lover
January 12, 2025

Good quality and arrived when they said it would! Liked the ability to get older not as common designs.

Date of experience: January 1, 2025
Ohio
1 review
0 helpful votes
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Great gift
January 12, 2025

My son was very please when he opened his present. He loved the OU vintage Bobcat! Highly recommend!

Date of experience: January 1, 2025
Kentucky
1 review
0 helpful votes
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Aztecs hoodie
January 11, 2025

I didn't realize the hoodie was going to printed after I ordered and was concerned I wouldn't get it in time for Christmas, but it was printed shipped and arrived just in time after ordering only 6 days before Christmas. Cousin loved it.

Date of experience: January 1, 2025
Georgia
1 review
0 helpful votes
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Great service
January 11, 2025

Great last minute service! Very pleased with this purchase.

Date of experience: January 1, 2025
Nevada
1 review
0 helpful votes
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Highly recommend!
January 11, 2025

My sweatshirt arrived quickly, the quality of the printing is great, and it's so comfy! I'm super excited to wear it!

Date of experience: January 1, 2025
Pennsylvania
2 reviews
0 helpful votes
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The Vintage Look
January 11, 2025

I love the quality of the long sleeve T-Shirt and look.
I bought it for my boyfriend and he loves it.
Thank you!

Date of experience: January 1, 2025

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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