Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VinCheck.info

VinCheck.info

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate VinCheck.info?
grey stargrey stargrey stargrey stargrey star

VinCheck.info Reviews Summary

VinCheck.info has a rating of 3.6 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. VinCheck.info ranks 16th among Car Buying sites.

service
10
value
11
shipping
4
returns
5
quality
9

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Gina D.
Unfollow Gina D.
Share Review
Report Review

VinCheck.info is a useful free VIN lookup tool for checking vehicle history before buying a used car. The site is easy to use and gives buyers a quick way to access important details at no cost. It is a practical starting point for making a more informed purchase decision.

Date of experience: April 6, 2026
Canada
1 review
0 helpful votes
Follow Zakaria A.
Unfollow Zakaria A.
Share Review
Report Review

I subscribed and then canceled on the same day but they withdraw illegally 450 US$ from the credit card. They offered refunding me 20% of the total withdrawn amount. I will file a claim against them. I heard if we contact the Miami attorney, there is a big chance they return my money.

Date of experience: February 4, 2025
Dorothy S. VinCheck.info Rep
3 months ago

Hi Zakaria,

Thanks for bringing this to our attention. To help us investigate properly, could you please share the credit card details used for the transaction (last four digits only) and the exact charge date?

Please note that VinCheck.info offers free limited reports, and any valid charge should appear on your statement as “VinCheck.info.” It’s also possible that the charge came from a different company offering a similar service. Once we have the details, we’ll be able to verify this and clarify what happened.

We take billing concerns seriously and are happy to look into this further for you. You may also email us directly at [email protected] for assistance.

Best regards,
Dorothy Sheely
Marketing Specialist
VinCheck.info

Colorado
1 review
0 helpful votes
Follow Tony S.
Unfollow Tony S.
Share Review
Report Review

I ran two VIN numbers on Vincheck.info and both of them said no thefts or accidents, but when I ran it on https://www.nicb.org/vincheck it showed the first car did have a Total Loss Accident and the second car had two different accidents and is listed as a Total Loss.

Date of experience: January 7, 2025
Dorothy S. VinCheck.info Rep
3 months ago

Hi,

Thank you for sharing your concern. We’d like to clarify how VinCheck.info reports work.

VinCheck.info provides free NMVTIS-based reports, which rely on data submitted to the National Motor Vehicle Title Information System (NMVTIS) by approved sources such as insurance carriers, salvage yards, and state agencies. As a result, the information shown depends on what has been officially reported to NMVTIS at the time of the search.

While NICB’s VINCheck tool may display additional insurance-related loss data, not all accident or total loss records are immediately or consistently reflected across all databases. This can sometimes lead to differences between report providers.

For the most complete vehicle history, we recommend using multiple sources and understanding that no single database has 100% coverage of all incidents.

We appreciate your feedback and are always working to improve transparency around what our free NMVTIS reports include.

Best regards,
VinCheck.info Team

Texas
1 review
0 helpful votes
Follow S D.
Unfollow S D.
Share Review
Report Review

The entire point of this website is to verify data about a vehicle before purchase so you don't throw money away right? Well, the easiest thing to catch isn't the past inspections or the mileage. The easiest thing to catch is whether or not the vehicle shows up in the STOLEN VEHICLE DATABASE that is maintained by the government. It is ONE REFERENCE! See below. I bought a bike because I trusted this website and the vehicle was stolen. Don't trust this website.

Date of experience: October 14, 2024
Massachusetts
1 review
1 helpful vote
Follow Jose O.
Unfollow Jose O.
Share Review
Report Review

I'm so careful with this $1 one time charge. I gave my card for a website asking for one dollar charge and later they would return it to my card, and they did, but then they started to charge $63 every month. I blocked them on that card. They charged with another SCAM name. People are saying the same thing of this. Becareful!

Date of experience: January 17, 2024
Dorothy S. VinCheck.info Rep
3 months ago

Hi,

We’re sorry to hear about your experience, and we understand how frustrating and upsetting this situation must be—especially when it involves a stolen vehicle.

To clarify, VinCheck.info provides free NMVTIS-based reports, which rely on data submitted to the National Motor Vehicle Title Information System by state motor vehicle agencies, insurance companies, and salvage yards. The results shown are limited to what has been officially reported to NMVTIS at the time of the search.

While NMVTIS includes theft data, reporting delays or gaps can occur, and no single database—including government-maintained systems—can guarantee real-time or 100% coverage. This is why we always recommend checking multiple sources and, when possible, verifying directly with local law enforcement before completing a purchase.

We take feedback like this seriously and work to be transparent about what our free reports do and do not include. If you’re willing to share the VIN involved, our support team would be happy to review the case further. You may reach us at [email protected].

Best regards,
VinCheck.info Team

Connecticut
1 review
0 helpful votes
Follow Rayhan Rizvi g.
Unfollow Rayhan Rizvi g.
Share Review
Report Review

I did a little experiment on this website, I went onto Carfax, looked up some cars which have had accidents, and copied the vin into this vincheck.info. Yeah it was not pretty. Some cars which have had accidents according to carfax are apparently totally fine, and the salvage titles may not always show up correctly. I will admit, SOME times it DID show that a car was involved in an accident, but its not guaranteed. As a free vin lookup, I guess you can use it, it COULD be accurate in a few instances, but don't use its results as reassurance, Carfax may be expensive, but its WAY more accurate than this, or ANY other reputable vin look ups.

Date of experience: September 2, 2023
Dorothy S. VinCheck.info Rep
3 months ago

Hi Rayhan,

Thank you for sharing your feedback. We understand that accuracy is extremely important when checking a vehicle’s history.

VinCheck.info provides free NMVTIS-based reports, which rely on data reported to the National Motor Vehicle Title Information System by state agencies, insurance companies, and salvage yards. Because it’s based on official NMVTIS submissions, it may not always reflect every accident, inspection, or salvage record in real time. That’s why there can be differences when compared to other services like Carfax, which aggregate additional sources of data.

Our goal is to provide free vehicle information to help buyers make more informed decisions, but we always recommend using multiple sources for full verification, especially for high-value purchases.

We appreciate your honesty and feedback—it helps us be transparent about what our reports include.

Best regards,
VinCheck.info Team

Connecticut
1 review
1 helpful vote
Follow kevin m.
Unfollow kevin m.
Share Review
Report Review

I ran a VinCheck report on a vehicle my daughter was interested in purchasing and it stated no accidents. When we went to the dealership and asked for the Carfax it actually had 3 accidents listed on the report. We asked for a report on another vehicle, which also listed as no accidents. This particular vehicle was in 1 accident.

Date of experience: August 21, 2023
Dorothy S. VinCheck.info Rep
3 months ago

Hi Kevin,

Thank you for sharing your experience. We understand how concerning this can be, especially when making decisions about a vehicle purchase.

VinCheck.info provides free NMVTIS-based reports, which rely on data submitted to the National Motor Vehicle Title Information System by state agencies, insurance companies, and salvage yards. Because NMVTIS only includes information that has been officially reported, some accidents or incidents may not appear in our reports. Services like Carfax collect additional data sources, which can lead to differences in what is displayed.

Our goal is to provide free vehicle information to help buyers make more informed decisions, but we always recommend checking multiple sources for full verification before purchasing a vehicle.

We appreciate your feedback and are committed to being transparent about what our reports include.

Best regards,
VinCheck.info Team

Texas
3 reviews
0 helpful votes
Follow Leanne N.
Unfollow Leanne N.
Share Review
Report Review

Scam
April 21, 2023

I did the check and clicked on the $1.00 button. My credit card was charge a subscription by-weekily fee of 29.95. I did not sign up for this service and got my card to block this charge. Beware!

Date of experience: April 21, 2023
Dorothy S. VinCheck.info Rep
3 months ago

Hi Leanne,

Thank you for reaching out. We want to clarify that VinCheck.info does not offer a $1 package or any by-weekly subscription for $29.95. It sounds like this charge may be from a different company using a similar name or website.

We recommend checking your statement carefully to see how the charge appears and contacting your bank or credit card provider if you suspect an unauthorized transaction.

If you’d like, you can also email us at [email protected], and we’ll do our best to help verify whether the charge is related to our service.

Best regards,
VinCheck.info Team

Tennessee
2 reviews
7 helpful votes
Follow Terry W.
Unfollow Terry W.
Share Review
Report Review

I've compared the information to the info I got from a CarFax report and there isn't a lot of difference when you get down to brass tacks. With Vincheck it's necessary to read between the lines a bit, for example, there are 2 title records, and from that, I gather there were 2 owners, etc. But it's free for heaven's sake. The car I checked is from a distant family member so I can independently verify the report's correctness. I'd suggest getting info from a couple of sources, but why not use this site - it only costs your time.

Date of experience: January 6, 2023
Dorothy S. VinCheck.info Rep
3 months ago

Hi Terry,

Thank you for sharing your experience! We’re glad to hear that you found the VinCheck report helpful. You’re absolutely right! Reading between the lines can sometimes reveal additional insights, and using multiple sources is always a smart approach.

Our goal is to provide free, easy-to-access vehicle information to help users make more informed decisions without any cost, so it’s great to hear that you found value in the report.

We appreciate your thoughtful feedback and recommendation!

Best regards,
VinCheck.info Team

Michigan
1 review
2 helpful votes
Follow Matt E.
Unfollow Matt E.
Share Review
Report Review

Shaddy
November 14, 2022

Yea, really shaddy - some guy pushing me to do it so that he can "purchase my vehicle full price". Then no response when I tell him to meet me in person to see the vehicle first.

Date of experience: November 14, 2022
Dorothy S. VinCheck.info Rep
3 months ago

Hi Matt,

Thank you for sharing your experience. We want to clarify that VinCheck.info does not charge for our service beyond the first 5 free uses, and we do not facilitate vehicle purchases or connect users with buyers.

It sounds like the interaction you described was unrelated to our service. We always recommend exercising caution when dealing with unsolicited offers and verifying buyers in person before completing any transaction.

If you have any concerns or questions about our service, you can reach us at [email protected].

Best regards,
VinCheck.info Team

Florida
1 review
3 helpful votes
Follow Norberto A.
Unfollow Norberto A.
Share Review
Report Review

Scam Web
October 18, 2022

Here is the scam. It is a network of dealers who seek information on any crash of your car. Then they change that it was totally lost. Then they contact you and make you a very low offer since your car is supposedly worth nothing because it was written off as a total loss. These criminals can change the information on the page. Go to official pages. This is a scam. I found my car there as total loss and it was never total loss. Be carefull guys.

Date of experience: October 18, 2022
Dorothy S. VinCheck.info Rep
3 months ago

Hi Norberto,

Thank you for bringing this up. We want to clarify that VinCheck.info does not contact sellers or buyers, and our service is free for up to five reports. We do not facilitate vehicle offers or change any vehicle records.

Our reports rely on official NMVTIS data submitted by state agencies, insurance companies, and salvage yards. Any claim that our service alters vehicle information is not accurate. For full verification, we always recommend checking multiple official sources.

If you have questions or concerns about a report, you can reach us at [email protected].

Best regards,
VinCheck.info Team

Australia
1 review
4 helpful votes
Follow Sean M.
Unfollow Sean M.
Share Review
Report Review

Scammed
August 11, 2022

From being originally presented as free. Then being told it's $1. Sounds alright whatever I'll just pay the 1$. They charge me $1.44 and a $35 hidden fee. Completely chomped. Only found out about the $35 deduction when I checked my bank statement. Proper scam. Sad I couldn't see reviews until I looked up reviews

Date of experience: August 11, 2022
Dorothy S. VinCheck.info Rep
3 months ago

Hi Sean,

Thank you for your message. We want to clarify that the screenshot you attached shows TrackTheVIN, which is not affiliated with VinCheck.info.

VinCheck.info offers free NMVTIS-based reports and does not have a $1 package, nor do we charge $1.44, $35, or any hidden fees. Any charges like the ones you described did not come from our service.

We always recommend verifying the website URL and reading reviews before entering payment information. If you have any questions about VinCheck.info, you can reach us at [email protected].

Best regards,
VinCheck.info Team

Canada
2 reviews
2 helpful votes
Follow FRED R.
Unfollow FRED R.
Share Review
Report Review

I ordered the report from Vincheck hoping the report would give me some useful information before I buy the car, but the report is a scam it has information you already know, like the year and make of the car, model, VIN, manufacturer, etc. DONT WASTE YOUR MONEY on this report.

Date of experience: June 24, 2022
Dorothy S. VinCheck.info Rep
3 months ago

Hi Fred,

Thank you for your feedback. We want to clarify a few things: VinCheck.info is free for the first 5 vehicle reports generated per user, and we do not charge for basic vehicle information within this limit.

Additionally, the report you attached shows VinCheckup, which is not affiliated with VinCheck.info. Our reports are based on NMVTIS data and provide vehicle title history, salvage records, and other official information submitted by state agencies, insurance companies, and salvage yards.

We always recommend verifying the website URL before entering any information. If you have questions about VinCheck.info, you can reach us at [email protected].

Best regards,
VinCheck.info Team

Canada
1 review
2 helpful votes
Follow Jacqueline C.
Unfollow Jacqueline C.
Share Review
Report Review

Literally no info. Specs and recalls only. They came back saying data can be slow to update and the truck hasn't been registered since 2008. Scam!

Date of experience: June 18, 2022
Dorothy S. VinCheck.info Rep
3 months ago

Hi Jacqueline,

Thank you for your feedback. We want to clarify that VinCheck.info provides free NMVTIS-based reports, which rely on data submitted by state agencies, insurance companies, and salvage yards. Because the information comes from official sources, updates can sometimes be delayed, and vehicles that haven’t been registered in many years may have limited data available.

Our goal is to provide free, reliable vehicle information, but we always recommend checking multiple sources for the most complete history. If you have questions about a report, you can reach us at [email protected].

Best regards,
VinCheck.info Team

Florida
1 review
2 helpful votes
Follow Emily C.
Unfollow Emily C.
Share Review
Report Review

Finally, something useful but free
June 13, 2022

I got a complete vehicle report plus market value at no cost. I am very amazed that information like these are given absolutely free.

Date of experience: June 12, 2022
Dorothy S. VinCheck.info Rep
3 months ago

Hi Emily,

Thank you for your feedback! We’re glad to hear that you found the report useful. Our goal is to provide free, reliable vehicle information so users can make more informed decisions without any cost.

We appreciate your support and hope VinCheck.info continues to be a helpful resource for you!

Best regards,
VinCheck.info Team

California
1 review
7 helpful votes
Follow Krysta H.
Unfollow Krysta H.
Share Review
Report Review

Misleading and useless
September 3, 2021

I tried to get the 1.00 purchase for a one time vin check. It then signed me up for reoccurring charges. I called customer service to tell them that I don't want monthly service and they are trying to take a 19.99 cancellation fee from my account. I've emailed them multiple times and now no response. I do not reccomend this service!

Date of experience: September 2, 2021
Dorothy S. VinCheck.info Rep
3 months ago

Hi Krysta,

Thank you for your message. We want to clarify that VinCheck.info provides free reports for the first 5 vehicles per user. We do not have a $1 subscription or trial, and any charges like the ones you described did not come from our service.

We recommend double-checking the charge on your statement, as it may be from another website using a similar name. If you have questions about VinCheck.info, you can reach us at [email protected].

Best regards,
VinCheck.info Team

Pennsylvania
1 review
5 helpful votes
Follow Helen S.
Unfollow Helen S.
Share Review
Report Review

Bogus customer service
August 11, 2021

I called customer service 5 times in the last few weeks. I got an all lines are busy, will call you back shortly.
Still haven't received a call back. Im being charged for services I did not request.

Date of experience: August 11, 2021
Dorothy S. VinCheck.info Rep
3 months ago

Hi Helen

We’re sorry to hear about your experience and understand how frustrating this must be. To clarify, VinCheck.info offers free reports for the first 5 vehicles per user, and any charges you’re seeing did not come from our service.

For assistance and to verify any reports, please reach out to our support team directly at [email protected].
They’ll be happy to help and address any concerns.

Thank you for bringing this to our attention.

Best regards,
VinCheck.info Team

Virginia
1 review
6 helpful votes
Follow Scott D.
Unfollow Scott D.
Share Review
Report Review

Rip off
July 8, 2021

Site is a joke. Paid the $9.95 for a report, issued me a report for a different vehicle. Same make and model but the information is incorrect and/or fake. Milage is different from the actual car and who knows if the sales history is correct. Car I'm looking at has 44k miles, report is 56,324.

Date of experience: July 8, 2021
Dorothy S. VinCheck.info Rep
3 months ago

Hi Scott,

Thank you for your feedback. We want to clarify that VinCheck.info does not offer a $9.95 per report service, and the charges or reports you mentioned did not come from our site.

VinCheck.info provides free NMVTIS-based reports for the first 5 vehicles per user, which include official title history, salvage records, and other information submitted by state agencies, insurance companies, and salvage yards.

We recommend double-checking the website you used to ensure it was the official VinCheck.info. For any questions about our free reports, you can reach us at [email protected].

Best regards,
VinCheck.info Team

North Carolina
1 review
11 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

What a bunch of garbage.
There has got to be more information than what these guys sent me. A total waste of $10. My odometer on this truck is over 153,000. They say the last report is in the 23,500 range. I have had reportable accidents with this truck, I have had speeding tickets, I have had the dealership rebuild the transmission at 36,000, I have had it inspected every year since I had got it in 2008. What a messed up system these guys have! I put 1 star and say I would like to rate them a negative 2 stars.

Date of experience: October 27, 2020
Minnesota
1 review
2 helpful votes
Follow Grace R.
Unfollow Grace R.
Share Review
Report Review

This service is incredibly useful for anyone buying a used car. I can't believe they are providing the information for free! I highly recommend this website for anyone in the market for a used vehicle.

Date of experience: August 6, 2020