On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Viagogo CA Reviews Summary
This is a large dataset of text strings, likely from a web application or mobile app. It appears to be a collection of button labels, menu items, and other UI elements. The data includes various categories such as navigation, account management, sales, and more. Each item in the dataset represents a specific UI element with its corresponding label or description.
This summary is generated by AI, based on text from customer reviews
Could not make it for my 6th world cup match so mistakenly decided to sell on Viagogo.co.uk. Despite selling and delivering the tickets, Viagogo claim i did not send proof of delivery in time. Get that, even though tickets were delivered and accepted by the buyer in time, which I have proven to them, they now claim I did not send them proof in time, so they sold my tickets, did not refund the buyer and then charged me $103 for non delivery. Do not buy from them. Do not sell to them. Unscrupulous thieves. Amazing how they are allowed to operate with such unethical business practice.
IF CANCALLED THEY SAY THEY GIVE BACK MONEY BUT THEY DONT AND THEY MAKE YOU DO THE RESEARCH AND SENT THEM THE INFORMATION IF THE EVENT IS CANCELLED! HEY ITS THEIR JOB' NO? NO CHAT, NO PHONE: IF YOU CALL THERE IS ONLY A MACHINE THAT HANG UP ON YOU AND THEN THEY WRITE YOU THAT THEY TALKED TO YOU ON THE PHONE, WHAAAAT? YOU HAVE TO STRUGGLE TO FIND AN EMAIL ADDRESS AND THEN STILL LIEEEESSS! BUY SOMEWHERE ELSE' FOR EX. BILLETS.CA
We purchased concert tickets from this business. The site said they worked under Ticketmaster. Our tickets didn't get emailed to us, so we called to get them before the event. After Many hours on the phone, we were unable to get the company to send our tickets. They ended the phone call with " we will issue you a refund". The next day we got an email saying " no refund will be forthcoming as we already sent your tickets". Wow, stay off from Viagogo!
Purchased 3 tickets supposedly for Phil Collins Concert. Paid $290 for them, went to the Concert with my family and it was an unknown band in a night club. Total Disaster. Now I'm fighting with my credit card company for dispute. Don't even click on their advertisement they are complete thieves. SHAME ON YOU!
Twice purchased tickets. Twice lost everything. First time for Lana Del Rey. Despite repeated assurances that tickets would arrive, they never did. Not only lost concert, but all travel plans. Last month, purchased tickets for Sam Smith. Concert was cancelled. Viagogo wouldn't reimburse me. Also lost travel plans. If you have a problem, forget about it. No one will respond. You can't email them directly and you can't talk to anyone by phone. You have been warned. Just hope that you don't have a problem that needs customer service. In my opinion, the company is not reputable.
We purchased tickets for the semi-final Champions League game of Real Madrid vs. Juventus and were able to secure row 1 tickets by the player bench. Customer Service agents responded to my e-mail inquiries within hours and when I phoned with any questions, they were friendly, helpful and attentive. The seats were amazing and I would definitely use their service again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account