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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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5 stars speek volumes
March 25, 2024

I ordered what I wanted, I got what I ordered, It got here in short time. And it worked quite appropately.

Date of experience: March 25, 2024
Illinois
1 review
0 helpful votes
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Great product
March 25, 2024

Great wagon for the farm. Kids can easily pull it. Well made.

Date of experience: March 25, 2024
Florida
1 review
0 helpful votes
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Returns
March 25, 2024

Initial thoughts are returns seem to be very simple, but not there yest, have to wait for someone to e-mail me my return request

Date of experience: March 25, 2024
New Mexico
1 review
0 helpful votes
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I'm p act sockets
March 25, 2024

Had what I wanted, quick checkout, quick shipment.

Date of experience: March 24, 2024
Washington
1 review
0 helpful votes
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It takes more than pictures to understand the chain installation.

Date of experience: March 24, 2024
Vevor .. Vevor Rep
over a year old

Dear Michael,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Indiana
1 review
0 helpful votes
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Over all sadifided with product.
March 24, 2024

Good system to order from, I have been using company for products with names that recognize like Dewalt, and receive a knock off from overseas. With your company you get just what you pay for in product

Date of experience: March 24, 2024
Oregon
1 review
0 helpful votes
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Great value and quality
March 24, 2024

Amazing value and quality best option available. Picture on camera is very clear

Date of experience: March 24, 2024
Arkansas
1 review
0 helpful votes
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GREAT PRODUCT AND SERVICE TOO
March 24, 2024

Ordered and got a good quality tool. And it works as it should

Date of experience: March 24, 2024
Illinois
1 review
0 helpful votes
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Good product, good price.
March 24, 2024

I have been happy with the rolling storage bins I've purchased through Vevor. They are much more reasonably priced that similar items from other places. My only complaint is not being able to purchase replacement parts for the bins. One of the bin lids was accidentally put through my dishwasher and warped beyond use and I was hoping to be able to just replace the lid, but that's not an option.

Date of experience: March 24, 2024
Minnesota
2 reviews
0 helpful votes
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18.5" Collapsable Ladder
March 24, 2024

Awesome ladder! Very sturdy and quality construction. Very happy with this purchase for a great price.

Date of experience: March 24, 2024
Oklahoma
2 reviews
0 helpful votes
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Great piece
March 24, 2024

Great! This cleaner is awesome! I have a trailer business, and I use it to clean bearings. It saves me so much time. I highly recommend it.

Date of experience: March 24, 2024
Georgia
1 review
0 helpful votes
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Pallet forks
March 24, 2024

Excellent quality product and very good pricing and shipping is fast!
Thank you.

Date of experience: March 24, 2024
Virginia
2 reviews
0 helpful votes
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Yard Sweeper
March 24, 2024

Well built equipment. It has been engineered to make clean up a breeze.

Date of experience: March 24, 2024
Florida
1 review
0 helpful votes
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Boat fuel tank
March 24, 2024

Item as described, reasonably priced, everything perfect.

Date of experience: March 23, 2024
Oklahoma
1 review
0 helpful votes
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Easy order and fast shipping, great product for a great price!

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Outside Edges Do Not Heat Up
March 24, 2024

When pressing mugs the outside edge to about a 1/2 inch in on the left side does not heat.
This means that I cannot utilize the print area on the left side of the mug with any usage wider the 2.75 inches and centered on the mug.

Date of experience: March 23, 2024
Vevor .. Vevor Rep
over a year old

Dear Peter,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Colorado
1 review
0 helpful votes
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Don't waste your time
March 24, 2024

I did not receive all the items within the order that I paid for and I was informed that once the manufacturer is even aware of the issue it will take 20 days for them to even ship the item. Also had to "prove" the part was missing. Because you know, I have a bunch of time of my hands to pretend a part is missing. Ridiculous.

Date of experience: March 23, 2024
Vevor .. Vevor Rep
over a year old

Dear Chelsea,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Michigan
1 review
0 helpful votes
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Very nice table for the price
March 23, 2024

The table is made of good quality. Everything fit during assay and there was no missing parts

Date of experience: March 23, 2024
Texas
2 reviews
0 helpful votes
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New Garden Box
March 23, 2024

My Vevor experience has been quite good. I patiently waited for the box to come...then I put the box together which went fairly smooth! It is now planted with onions and strawberries!

Date of experience: March 23, 2024
Minnesota
1 review
0 helpful votes
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Nice
March 23, 2024

Real nice cleaner does a good job cleans hard to get into parts

Date of experience: March 23, 2024