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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Work lights
April 25, 2024

Very satisfied with my purchase, quick delivery and price

Date of experience: April 15, 2024
New Mexico
1 review
0 helpful votes
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The bed is to short
April 24, 2024

The bed is to short I not can reach behind of the engine

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 14, 2024
Vevor .. Vevor Rep
over a year old

Dear Daniel,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Illinois
1 review
2 helpful votes
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Vevor refunded my account for a cancelled order of $446.55 and then again charged me for it. They won't give my money back. They tell me to review my statement further and to contact my bank, which I've already done. I've shared my bank statement with them, proving the charges and they pretty much tell me "I'm sorry, it's impossible" even with proven bank statements and the deductions/math showing it was deducted from my account. I'm furious! Never will buy from these POS thieves ever again! I advise everyone boycott their $#*! products.

Date of experience: April 14, 2024
Vevor .. Vevor Rep
over a year old

Dear Ronald Pena,

Sorry for that you take an unpleasant shopping experience on our site.
I'm your complaints specialist Snow. And I would like to work together to resolve the case to your satisfaction.
I double checked this issue for you.
I think the reason for this misunderstanding is in the wrong chronological display with your bill.
We sent you an email.The charges and refunds occur at exactly the same time, resulting in your bill showing +$446.55 first and then -$446.55.
You can check your card bill ending in 3044 again to confirm if there are two transactions of - $446.55.

We're always happy to hear from you.
Any issues, please let us know.

Warm regards,
Snow
Vevor Team

Colorado
1 review
0 helpful votes
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Very satisfied customer
April 24, 2024

I was skeptical about this furnace, I am totally satisfied now, this is the best and by far the fastest for smelting. I melted 9 grams of pure loose gold in 20 minutes to pour. I love it.

Date of experience: April 13, 2024
New York
1 review
0 helpful votes
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Fair Product
April 23, 2024

This was the second 7x7x10 greenhouse I ordered.
I HAD to buy this 1 for parts, as they dont' just sell parts.
The 2nd 1 cost me $12 less (a year later)
1st 1 held up to 6" of snow; no problem but couldn't handle 2" of snow & 1/2" of ice.
Had to replace 2 hoops, I am now using 2x4s as Lollie's to support the center.
I use this as a storage gor my mower in the winter & my blower in the summer.

Date of experience: April 13, 2024
Ohio
1 review
0 helpful votes
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Satisfied Woodsman
April 22, 2024

The camping stove exceeded my expectations in quality and capabilities. I was also pleased in the timely and carefully packaged manner that the stove arrived.

Date of experience: April 12, 2024
Missouri
1 review
0 helpful votes
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Excellent tools and service
April 22, 2024

Everything I've ordered from Vevor has been shipped quickly and has been very reliable as I've used them. Tools and equipment have been great.

Date of experience: April 12, 2024
Pennsylvania
1 review
0 helpful votes
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Stay clear
April 22, 2024

Cable and feeder are flimsy and garbage, don't waste your money just go with General Wire. It's who they copied anyway

Date of experience: April 12, 2024
Vevor .. Vevor Rep
over a year old

Dear Evan,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Florida
1 review
0 helpful votes
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I ordered a garden stool. It came quickly and well packaged. The stool itself looks well made and is easy to use. Very happy with this purchase and would recommend this product for the price and quality.

Date of experience: April 11, 2024
Pennsylvania
1 review
0 helpful votes
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Welding blanket
April 21, 2024

Blanket is of great quality, fast delivery. Would purchase again.

Date of experience: April 11, 2024
Arizona
1 review
0 helpful votes
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My ONLY gripe about the product is the initial plastic wrapping that is around it; however, the quality, durability, and how it does hold the temp you set it at is on point and worth every penny. Highly recommend!

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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The Oven is very easy to use. I have only one request. Make another rack with short legs, that can be used for baking bread. There is not enough room between the oven door and the stone to gat a loaf of bread in and out of the oven. This oven on the vevor 24x30 stainless serving table with wheels is a pizza lovers best friend.

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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Great products on a budget
April 11, 2024

Let's face it most tools you do not need the fanciest tool because you will not be using it every day. If you want dependable on a budget tools Vevor is the place. They last longer than I would think for the price and save me a ton of time when I use them. They ship fast and website it easy to use.

Date of experience: April 10, 2024
Colorado
1 review
0 helpful votes
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Shop chair
April 11, 2024

Just a great shop chair, works as advertised. I'm more than satisfied

Date of experience: April 9, 2024
North Carolina
1 review
0 helpful votes
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Great deal superb service
April 11, 2024

Great deal great service free shipping all around happy customer

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Works well
April 11, 2024

I was using the cheap pump one before. Basically the siphon version, it kept breaking. This one seems extremely well made and should last and works well

Date of experience: April 8, 2024
Alabama
2 reviews
0 helpful votes
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Read instructions, assembled and ground 3 lbs of chicken in 10 minutes.

Date of experience: April 5, 2024
North Carolina
1 review
0 helpful votes
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Great handrail
April 11, 2024

My mother in law has a problem going up and down her steps I installed the handrail. It worked great. I was very satisfied with the material that it was made out of Fairly simple to install. I had no problem with the company. Would buy from them again

Date of experience: April 4, 2024
Georgia
2 reviews
0 helpful votes
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Overhead creeper
April 11, 2024

Product is lightweight. Put together easy and works well for my shop.

Date of experience: April 4, 2024
Michigan
1 review
0 helpful votes
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Good Outcome
April 11, 2024

I mistakenly used the wrong card for a personal purchase and needed to cancel the order. I would have preferred that there was more communication from VEVOR or even had the option on the website to cancel the order like I can on Amazon. But it is looking like the desired outcome is being achieved so I am pleased the process is taking a bit longer than I would prefer but as long as it works out then its all good.

Date of experience: April 4, 2024