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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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Good product
August 14, 2024

Purchased a 4" 3-jaw lathe chuck. Great price to start with. Shipped on time. Took it apart to clean and check for burs, found a small one that came right off. Might not have bothered it, but wanted to be sure. All 3 jaws were numbered inside (out of sight), but not outside. T.I.R. Was less than.002. Overall, a nice, quality chuck that I expect to use for a long time.

Date of experience: August 3, 2024
France
1 review
0 helpful votes
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Livre rapidement
August 13, 2024

J'y ai commandé est j ai été livré rapidement site très fiable

Date of experience: August 3, 2024
Italy
1 review
0 helpful votes
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Il mio hobby
August 12, 2024

Cercavo un tavolo del genere. L'ho trovato e sono soddisfatto

Date of experience: August 2, 2024
Italy
1 review
0 helpful votes
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Pompa immersione
August 12, 2024

Ottima pompa spedizione rapidissima istallata in pozzo di 20 m di profondità, perfetta

Date of experience: August 2, 2024
Uganda
1 review
0 helpful votes
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4 jaw 2.75" lathe chuck
August 12, 2024

I ordered the 4 jaw 2.75" lathe chuck. I stated the spindle size of my lathe is 3/4"x16tpi. I have no idea what size adapter you shipped. The adapter will not fit my lathe or the chuck.

Date of experience: August 1, 2024
Vevor .. Vevor Rep
over a year old

Dear Joe P,

We apologize for what you have experienced on Vevor.

And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?

Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team

Massachusetts
2 reviews
0 helpful votes
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Great online store
August 11, 2024

The online store is easy to navigate. Pricing is good if not fair. Ordering is fairly easy. Products are great for the money. Remember you get what you pay for. Would highly recommend if you don't want to pay high prices.

Date of experience: August 1, 2024
California
2 reviews
0 helpful votes
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Great place to shop on-line
August 11, 2024

I like the inventory, the quality of merch, fast shipping, decent prices. Only wish their app would allow shipping to other places besides Canada.

Date of experience: August 1, 2024
Germany
1 review
0 helpful votes
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Preis Leistung Top
August 11, 2024

Super Qualität für kleinen Preis. Sehr gute Kommunikation. Schnell geliefert. Werd öfter werkzeug und Maschinen kaufen

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Great product
August 11, 2024

Product was as described. Smooth transaction, I would use this seller again..

Date of experience: August 1, 2024
California
2 reviews
0 helpful votes
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Improves our sleeping
August 11, 2024

Bedside rail was fairly easy to put together. Our only complaint is we need the legs to be a couple of inches longer.

Date of experience: August 1, 2024
Oregon
1 review
0 helpful votes
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Iv only recently found Vevor in the last year or so. Since then, Iv been filling gaps on my workshop with various tools and equipment from Vevor. Additionally Iv purchased a large gazebo and tons of heavy duty pergola and wood working brackets.

My first order was limited because I wasn't sure of the quality of products. I also was hesitant to buy anything substantion mechanically because of concern for replacement parts.

In the last year, those concerns have been addressed. Vevor stocks several of the replacement parts listed directly online but Iv also called and had individual replacement parts like bolts sent when it was a manufacture error.

No one's perfect but there have been many many more hits with vevor than misses

Date of experience: August 1, 2024
Germany
1 review
0 helpful votes
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Alle Bestellungen haben bisher sehr gut geklappt, keine Beanstandungen, weiter so.

Date of experience: August 1, 2024
France
1 review
0 helpful votes
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Fontaine à eau
August 11, 2024

Très bien bon produit mais c'est trop long d'écrire au moins 50 caractères

Date of experience: August 1, 2024
Germany
1 review
0 helpful votes
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Bin begeistert von den Geräten.
August 11, 2024

Nin sehr von der Technik und Komfort angetan. Ausgezeichnet.

Date of experience: August 1, 2024
Belgium
1 review
0 helpful votes
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Rundum zufrieden.
August 11, 2024

Preiswert, pünktliche Lieferung, gutes Preis/Leistungsverhältnis.

Date of experience: August 1, 2024
Germany
1 review
0 helpful votes
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Schlechte kundenbetreuung
August 11, 2024

Keine Antwort auf Mails und auch im Life Chat nicht. Nicht zu empfehlen!

Date of experience: August 1, 2024
Vevor .. Vevor Rep
over a year old

Lieber Heinz L.,

Ihre unangenehme Erfahrung tut uns sehr leid.

Und wir möchten Ihnen unseren herzlichen Dank für Ihre Geduld und Ihr Verständnis während des gesamten Kommunikationsprozesses aussprechen.

Unser Support-Team hat dieses Problem per E-Mail mit Ihnen gelöst. Bitte überprüfen Sie es.

Ich hoffe, Sie sind mit unserer Lösung zufrieden.

Bitte um Entschuldigung und Verständnis.

Wenn Sie weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren.

Wir wünschen Ihnen einen schönen Tag.
Vevor-Team

Germany
1 review
0 helpful votes
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Im grossen und ganzen zufrieden
August 10, 2024

Massbeschreibungen könnten präzieser sein. Verarbeitung ist i.O., Lackierung könnte besser sein

Date of experience: July 30, 2024
Germany
1 review
0 helpful votes
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Bestellung, Ablauf, Liefergeschwindigkeit war alles in Ordnung. Das bestellte Produkt war eine Oberfräse. Das Lüfterrad streift, unschön aber nun gut. Der Konus der Welle passt nicht wirklich zum Konus der Spannzange. Dadurch läuft kein Fräser. Es ist wirklich kein vernünftiges Ergebnis zu erzielen. Es ist schön den Preis unten zu halten, aber wenn so stark eingespart wird, dass das Produkt seinen Zweck nicht mehr erfüllt ist es leider Sinnfrei. Leider hartes Urteil: Schrott

Date of experience: July 30, 2024
Vevor .. Vevor Rep
over a year old

Lieber Lars Isermann,

Wir entschuldigen uns für das, was Sie auf Vevor erlebt haben.

Und wir möchten gemeinsam daran arbeiten, den Fall zu Ihrer Zufriedenheit zu lösen.
Wir haben Ihnen eine E-Mail gesendet.

Könnten Sie bitte Ihr E-Mail-Postfach überprüfen und antworten?

Machen Sie sich keine Sorgen. Wir helfen Ihnen gerne weiter.
Wir wünschen Ihnen einen schönen Tag.
Vevor-Team

Germany
1 review
0 helpful votes
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Tolles Produkt
August 9, 2024

Ich war von der Lieferzeit und dem Produkt begeistert. Einfache Montage mit dem beiliegenden Werkzeug, gute Qualität und Funktionalität.

Date of experience: July 30, 2024
Louisiana
1 review
0 helpful votes
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Waste of time
August 7, 2024

Ordered a sewing machine on their website. Did all the unnecessary work with creating an account, checked out and paid. Received a bunch of e-mails confirming the order. Two days later they just refunded without a word. This company and the website are just a waste of time.

Date of experience: July 28, 2024
Vevor .. Vevor Rep
over a year old

Dear Andreas B,

Thank you for your review. We are sorry for any inconvenience caused.

Thank you for your invaluable support towards VEVOR, and I sincerely appreciate your feedback. Rest assured that I have taken note of your concerns and will relay them to our management team. We are fully committed to making significant improvements in these areas and strive to exceed your expectations.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor