Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Vevor

Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
See all photos
How would you rate Vevor?
grey stargrey stargrey stargrey stargrey star

Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow BOB F.
Unfollow BOB F.
Share Review
Report Review

Very Very Vevor
January 2, 2025

Electric brake parts were just what I needed at a Very great price and Very fast shipping!

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow DARIN X.
Unfollow DARIN X.
Share Review
Report Review

Puzzle table
January 2, 2025

When ordering the puzzle table was very easy, and reasonable priced, with very fast shipping even over the holidays, I was amazed how quickly I received it.

Date of experience: December 22, 2024
Georgia
2 reviews
2 helpful votes
Follow Don F.
Unfollow Don F.
Share Review
Report Review

Wine rack good
January 2, 2025

Just assembled wine rack; looks good. Looks good. Nice finish.

Date of experience: December 22, 2024
Tennessee
1 review
0 helpful votes
Follow Brad K.
Unfollow Brad K.
Share Review
Report Review

5 inch gutter guards
January 1, 2025

Arrived quickly. Lowes was out, found vevor to be cheaper. I'll be buying more soon for my sister's house

Date of experience: December 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow RalphZ U.
Unfollow RalphZ U.
Share Review
Report Review

Good value, fast shipping.
December 31, 2024

Website made it easy to search, price and shipping were great.

Date of experience: December 16, 2024
Georgia
2 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Vevor is my favorite. I find all i need for a great price here at vevor. If you're interested in saving money for quality merchandise. Look no further Vevor is your 1 stop shop.

Date of experience: December 21, 2024
New Jersey
1 review
0 helpful votes
Follow Marvin W.
Unfollow Marvin W.
Share Review
Report Review

Good service
December 30, 2024

I'm always happy with my service and purchases from vevor. The tool seems to be of good quality, the directions leave something to be desired.

Date of experience: December 20, 2024
Virginia
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

I ordered a desktop smelting furnace and have since used to melt copper aluminum and gold. It works well and has had no issues.

Date of experience: December 20, 2024
Pennsylvania
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

My roller stand arrived mostly assembled. Overall, I'm satisfied considering the price I paid...been at this long enough to know you get what you pay for in most cases. I finished assembled the stand and decided to test out the security screws...two of the three worked well. The third, the screw that locks the threaded roller rod in position started in OK but then got extremely tight and eventually stopped before reaching the rod. Backing it off wasn't an option by hand so I used a screw driver as a lever...the threads on the security screw or the welded nut eventually stripped out and the screw is stuck in position. I'll cut it off, drill it out, tap the threads in the welded but and insert a bolt.

The second issue is the large height adjustment spindle...it gets hung up on the Acme threads of the roller rod about every third or fourth turn. Once it is lightly coated past, it turns smooth again, then tightens again. Hoping it eventually works itself in to operating smoothly.

For $60, I didn't expect a Grizzly-type roller stand so not too upset about the issues...I've dealt with worse.

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
Follow Lourdes M.
Unfollow Lourdes M.
Share Review
Report Review

Exceptional!
December 27, 2024

I have purchased several products from Vevor, (water distiller, burger presser, etc.) and I was amazed at the quality of each product.

Date of experience: December 17, 2024
Minnesota
2 reviews
6 helpful votes
Follow Ali J.
Unfollow Ali J.
Share Review
Report Review

I purchased a Vevor water distiller which crapped out after about 30 uses. I ordered a a higher model which was supposed to be delivered within 4 days. Here we are 8 days later and there is no one to talk to. They always refer to their crappy delivery company, OnTrac, which is equally as bad. The answer is always delayed and will be delivered the next day, which never comes. The responses to online requests is ignored. OnTrac is famous for theft and non-delivery. I will never order from Vevor or buy anything from a company that uses OnTrac

Date of experience: December 16, 2024
Vevor .. Vevor Rep
over a year old

Dear Customer,

Thank you for your review. We are sorry for any inconvenience caused. We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

We have verified that there is a delay in the delivery of your package, but it shows that the status is still being updated. Could you please wait for 3-4 days? Thank you for your patience.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Alabama
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Great table but…
December 26, 2024

Great SS table, sturdy and well made. Easy to assemble, fast shipping and good value…but that damn plastic protective white covering was hell to remove, took and hour of tedious pulling and pulling. Used a hair blow dryer to help, but not real help. Please get with the manufacturer to leave this covering off, it's not needed. Just wrap it in non-adhesive paper or plastic.

Date of experience: December 15, 2024
California
2 reviews
0 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Share Review
Report Review

Got it as last!
December 25, 2024

They were out of the ladder I wanted so I signed up for a notification when they were back in stock. I got the email letting me know they were back in stock and I was able to order it! The only thing I didn't count on was that it came faster than I was expecting (but right on time from what they let me know) and I had to babysit. It arrived while I was gone and had the company name on the box so it kind of ruined the surprise for my husband as it was a Christmas gift. That is not their fault at all, it was just the luck of the draw! It arrived so quickly! I am very happy and appreciate the experience. I would definitely order from them again!

Date of experience: December 15, 2024
Washington
1 review
0 helpful votes
Follow Russ H.
Unfollow Russ H.
Share Review
Report Review

I love vevor
December 24, 2024

I have not opened the box or set up the heater yet but have always had a very good experience with vevor so even if I run into a problem I feel secure that they will fix it.

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
Follow Dwayne D.
Unfollow Dwayne D.
Share Review
Report Review

Nice product and good price
December 24, 2024

Easy to complete order on line and received product in a few days

Date of experience: December 14, 2024
California
1 review
0 helpful votes
Follow Dayana D.
Unfollow Dayana D.
Share Review
Report Review

I love it!
December 24, 2024

It blends so fast! And it blends everything very well. I loved it!

Date of experience: December 13, 2024
Florida
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

I'm just shocked how easy it is to slice deli cuts, frozen prime rib for cheesesteaks, A Hole pork loin which I just purchased from Costco…

Date of experience: December 13, 2024
North Carolina
1 review
0 helpful votes
Follow Johnny C.
Unfollow Johnny C.
Share Review
Report Review

Product not made of $#*!
December 22, 2024

Wife got me a finish Nailer as a gift, only used it 2 times before the side that pushes the nail out broke. Now what do i use it for a paper wight. Wish it would have been made better, might have made a good tool to have. Know now not to buy their products. Hell, I never even made it through a hole side of nails if that tells you how bad it was.

Date of experience: November 20, 2024
Vevor .. Vevor Rep
over a year old

Dear Johnny,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand this is not what you expected at all.
Could you send us the order number or login email? We recommend that you contact our customer service using the email address your wife's order was shipped to.
Then we'll check it for you.
Or you can also contact our customer service for help via https://www.vevor.com/pages/contact-us.
If you have any other questions, please don't hesitate to contact us.

Kindly,
Vevor Team

Hungary
1 review
0 helpful votes
Follow Alfréd J.
Unfollow Alfréd J.
Share Review
Report Review

Elektromos sajtreszelő,szeletelőgép
December 22, 2024

Kiváló minőségű termék a leírásnak megfelelően.-Gyors kiszállítás.
Maximálisan elégedett vagyok a vásárlással.

Date of experience: December 12, 2024
Czechia
1 review
0 helpful votes
Follow Otto S.
Unfollow Otto S.
Share Review
Report Review

No.1
December 22, 2024

Unbelievable fast delivery for free. ( second day) I love it.

Date of experience: December 12, 2024