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Vevor

4.3

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From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Customer Service
July 7, 2025

Vevor has great products, but always does a poor job with providing support. I have called multiple times and every single time, I never get any help at all. Seems to be a very large language disconnect.

Date of experience: June 27, 2025
New York
1 review
0 helpful votes
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Sturdy construction
July 7, 2025

It is as advertised. The large castor wheels make it easy to move around

Date of experience: June 27, 2025
West Virginia
1 review
0 helpful votes
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Good service
July 7, 2025

Very easy to order and get. Nice product. Haven't had the chance to use it yet.

Date of experience: June 26, 2025
Indiana
1 review
0 helpful votes
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Poor customer service
July 6, 2025

The pressure gage does not function. It is a new machine and it does not work. No help from I m vevor except a video how to assemble. I had accomplished that. Machine is not workable and my coe is due to have her calf tomorrow

Date of experience: June 26, 2025
Vevor .. Vevor Rep
9 months ago

Dear customer,

Thank you for your letter.

Thank you for your cooperation and understanding.
We will keep on following the process of sending replacement part to you. Once we obtain the logistics tracking number of the accessories, we will synchronize with you as soon as possible.
However, if you have any other questions, please don't hesitate to contact us anytime.

Best wishes,
VEVOR

Georgia
1 review
0 helpful votes
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Very pleased with price and quality off all my items I have ordered so far.

Date of experience: June 25, 2025
Michigan
1 review
0 helpful votes
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Great quality half the price.
July 5, 2025

So far i have gotten several items like about 2 or so. I have been more than happy with the quality of every product i have gotten and i did not have to pay top dollar. Love this company and ran into it by accident and could not be happier i did.

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
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Avoid at all cost
July 4, 2025

I ordered the Vevor dual kegerator (Item #******* Model #PJLZFPJHSSTMCH30TV1). The box came with multiple holes in the box and major damage in one of the corners. But VEVOR packed this unit terribly. The shelves were packed in so tightly they couldn't be removed, were bent, and torn up on three sides. I returned it to Lowe's and reordered The second order came in with no marks on the box and no outer damage to the kegerator. But the inside was pretty much the same damage and issues. See photos of the bent and broken shelf, damage to both sides, and the railing being bent. Furthermore, the assembly book is terrible. There are extra parts not identified in the book at all. My dual tower was not even mentioned in how to assemble it and to top it off, in a bag with screws (not identified for what they were for) sent a highly corroded and rusted drill insert. The CO2 gauge included cannot regulate a dual system but only supply the same pressure to both tanks This is all on VEVOR. Then customer service just continue to say they will get back to me... over and over

+4
Date of experience: June 22, 2025
Vevor .. Vevor Rep
9 months ago

Dear Customer,

Thank you for your letter.

We sincerely apologize for any inconvenience caused.
If you need to return the item and are still within the return period, please contact the Lowes platform to process the return and refund.
If the platform refuses, please provide screenshots of your communication with the platform, and we will continue to assist you with this matter.
If you encounter any other issues, please feel free to contact us.
Once again, we sincerely apologize.

Sincerely,
Vevor

Massachusetts
1 review
0 helpful votes
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Worth the money
July 2, 2025

Just as advertised tightened a couple bolts and was ready to go. Plenty of power didn't struggle at all wish they sold the roller attachment to go with it

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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Shopping very simple Price was good
Shipping was quick to my door

Date of experience: June 22, 2025
New Jersey
2 reviews
0 helpful votes
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Vevor
July 2, 2025

Easy to purchase and quick shipping. Prices are good as well.

Date of experience: June 22, 2025
Tennessee
1 review
0 helpful votes
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Very satisfied
June 30, 2025

Great value and service for the price. Great deal. Easy to deal with.

Date of experience: June 20, 2025
Utah
1 review
0 helpful votes
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Quick and easy
June 30, 2025

I was surprised how seamless the purchase went. Considering the bad reviews i saw. No problems encountered by me.

Date of experience: June 20, 2025
Pennsylvania
1 review
0 helpful votes
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The product is made well and good price. Shipping was excellent, my order was being shipped within 24 hours of purchase. Will definitely tell my friends and coworkers my experience with this.

Date of experience: June 20, 2025
GB
1 review
0 helpful votes
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Terrible experience — stay away! Since April 12th, I've been trying to resolve an issue with this seller, but all I keep getting is the same copy-paste message: "please wait, we are dealing with it." In reality, they do nothing. Behind my back, they even tried to close the case on eBay, hoping I wouldn't notice. This is not just poor service — it's dishonest. The parcel was supposed to be delivered with a signature, but there is no signature from me at all. The delivery company lied and marked it as signed when clearly no one signed for it. I sent them clear proof that the parcel was left in a completely unsafe location — outside, next to a school on the main street, where many people walk every day. The parcel was left without permission, even though there's a sign on the door saying "Do not leave parcels here." Still, they ignore all of this and now they're telling me to wait another four months! I've waited long enough and tried to resolve this fairly, but they clearly do not care about their customers. Because of them, I've lost nearly £300. Do not buy from this seller. If anything goes wrong, you'll be ignored, lied to, and left with nothing.

Date of experience: April 12, 2025
Vevor .. Vevor Rep
9 months ago

Dear customer,
Thank you for your email.
Sorry for the inconvenience.
Sorry for untimely reply due to the time difference. We will check your problem asap.
Apologize again for the inconvenience caused to you.
Best regards
Vevor

Tennessee
1 review
0 helpful votes
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Page translation
June 29, 2025

My only complaint would be trying to get the pages to translate into English

Date of experience: June 18, 2025
Missouri
1 review
0 helpful votes
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Very good experience
June 27, 2025

The pallet forks were shipped quickly and without any damage. They are very well built and easy to install on my front loader buckets. Works great for me to load and lift a safety cage for cutting high branches - so much safer than standing in the front loader bucket with a chain saw.

Date of experience: June 17, 2025
Virginia
3 reviews
0 helpful votes
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Very quick shipping
June 25, 2025

Very quick shipping and very reasonable prices on a lot of different products. Has a lot of the hard to find products.

Date of experience: June 15, 2025
New Hampshire
1 review
0 helpful votes
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The shelves went together easily and are very strong and sturdy no missing parts and packaging was done well. The supplied hammer was a bit small so I just used a carpenter hammer and a block of wood which worked fine. I bought 2 sets no regrets.

Date of experience: June 15, 2025
Kentucky
1 review
0 helpful votes
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Easy transactions
June 25, 2025

It was very easy to shop with decor and great products fast shipping

Date of experience: June 15, 2025
Indiana
1 review
0 helpful votes
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Just right
June 25, 2025

Great miter gauge at a great price. Perfect for my very old table saw. It's probably more accurate than anything else about my saw.

Date of experience: June 14, 2025