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From the business
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It is a great product for the price. The maintenance team use-se it on a daily basis
Amazing purchase! I Was looking for a lightweight portable heater for camping, we have used all sorts of propane and kerosene heaters with all sorts of issues. I found a fellow offroader using a diesel heater he loved, I decided to try it. And it works perfectly for my set up lightweight portable and runs for about 24 hours on 1 tank of fuel! Not only that but I power it off 1 deep cycle battery and the battery can last up to 4 days before it needs a charge! Totally would buy another one!
Easy online purchase. Good and accurate product description and good communication.
Some good tooling is available but there is a limit to what you can have laying around in the workshop just waiting to be used on a project. Unfortunately the time involved in ordering and delivery often leads to a quicker but more expensive alternative tool. There is no practical solution to this situation.
Purchase was easy and quick. The ultrasonic cleaner works really well even just using demineralised water. No solvents. I think this was a good buy.
We had ordered something similar a month before from another provider and were waiting for the delivery. We were told after making an enquiry, that it would take 2-5 business days to advise of delivery date. This is now 7 days before Christmas. I had to make the decision to cancel the order and order it somewhere else. That is when Vevor came in. We ordered it and crossed our fingers. The order and delivery communications were timely and it arrived on the Friday before Christmas. Just in time for my son to be able to use it (he has special needs) for his Christmas gift from Santa. It is wonderful and he just loves it.
Ordered the turkey deep fryer was surprised at how well it was made and loved the fact that it shipped the next day
I received my package today, promptly opened it and found that the contents were damaged. I submitted pictures to Vevor and even with pictures of the damage (and intact box), they are refusing to do anything about it, so now I have a piece of junk I can't use. Buyer beware - if your product comes damaged, they won't replace or refund. I had to file a dispute with my credit card company.
What I needed at a very reasonable price. Works just perfect.
Vevor had a very specific product available that I was looking for. The entire after-sales service was very professional. I received my product on the planned day without any delay. Excellent service!
Putting it together was a challenge,directions were clear but the spots were wrong. Took some time but finally got it working correctly. Only used a few times but so far so good.
This is our second vevor purchase, and it was just as good as the first. Good product and great price
It took a few days before our 16x24 heat press and 34 inch vinyl cutter shipped out. Once it arrived I was happy with the quality of the equipment
Saw heat mat listed for starting seeds for garden plants.
Price was good sent order received them in couple days. They appear to be working as plants are growing under grow light.
Item was purchased as a gift. It shipped quickly and was well packaged. Will update later when he has had time to use it.
Got a truck crane it came quickly was easy to assemble and looks like it will do what I need
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dawn,
Hope you are well. We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.
Have a great day.
Vevor Team