VessosReviews 56

I ordered a special supposedly German Black Forest Cuckoo Clock promotion for my husband's birthday. It was a beautiful carved wooden clock pictured, normally about $199.00 or more on sale for $49.99 plus shipping. I wish I could post a picture of the ridiculous colored stickers glued on the decoration on the clock that had flat outline figures and was totally plastic and barely larger than my hand front fingertips to wrist! I have written them a total dissatisfaction email and doubt I will hear from them or my money again.
NEVER BUY FROM THEM... unless you don't mind loosing your money!

After ordering a dress in November I havent still received my shipment(19.04.2018).
My correspondence with Daisy (Customer Representative) is long and useless!
So DO NOT ORDER FROM vessos!
DON'T WASTE YOUR MONEY

OMG I'm going through the same thing as y'all. I don't normally shop online and will not do so unless it's Belks, Sephora, etc. I purchased a couple of items and just like y'all they took my money right away. Then they only shipped two out of three items which took 3 weeks to receive which I then realized it's coming from China. The items I did recieve aren't what I expected. I've emailed customer service since there is no contact #. I'm getting a run around and I'm sure they will start ignoring me because I will continue to contact them. It's scarey that the same company has a multitude of different names Belle Lily is one of them. Lesson learned---I will never do this again! If anyone has advice on what I should do next please let me know.

Toni V.
Summerville, SC

Don't waste your money on this company! I ordered a large order of swimsuits and other clothing and made sure to read the sizing chart before ordering. Items stated women's xl are at best a child's xl and they don't accept returns either.The material is super cheap and items are cheaply made with threads coming out and not at all as pictured. They did respond to my email about faulty items and asked me to GIVE my order to someone who could fit it and they would offer me a 15% discount on any future order! Really! Why in the hell would I bother to order anything else from this shabby company? What a complete and utter ripoff!

ASSOCIATED WITH THE COMPANY AUCKEY... BIG SCAM! WHEN YOU REPLY TO THE EMAIL THEY HAVE SUGGESTED... THEY CANT BE REACHED... IT IS REDIRECTED TO THE LEGALITIES OF THEM COPYING AND ARE BEING SUED BY VENUS CLOTHING... THEY HAVE MANY COMPANIES FROM CHINA UNDER AUCKEY SO WATCH FOR THEM... BASTARDS SHOULD BE CHARGED... BUT IT SURE DOESNT HELP US WHO SPENT THOUSAND OF DOLLARS
Fairyseason is a fashion online store, a sub-company of Aukeys International Group, which is located in ShenZhen, China. Contact details

Account manager:
James Mogavero

*******@webgains.com
Advertiser:
Dave Wong

Total scammers. I placed an order beginning of July. After 2 months it arrived yesterday. Quality is cheap and complete crap... nothing compared to the photo of the dress. Buyer beware... They`re called Fairyseason now. Had I read the reviews before making a purchase, I would have never ordered anything from here. I will be contacting paypal and BBB. They never returned any of my emails and they don`t give refunds. This is a fraudulent company from China claiming they`re from USA.

DO NOT buy from vessos I ordered clothes a month and a half ago and still have not received my full order. My order comes when ever they feel like shipping it. They don't have a phone to call to either cancel or question your order. You don't get a shipping date and cannot track your shipment. Worst and horrible experience ever I repeat DO NOT ORDER FROM HERE! It's cheap but now I know why it takes months to get your order. Unless your not in a hurry its good but if you want your clothes in a timely manner don't order from here! I would actually give it a zero rating if it would allow me too!

Was sent the wrong item. Very disappointed will never buy anything from them again.

Vessos: Hi Gloria:

Sorry for late reply.

We have checked your order **************

Could you please offer us some pictures to show the wrong item you had received?

I send pictures of wrong item

Vessos: Have you still kept the package of this parcel

Are you sure it is from Vessos

Me: yes it is sent photo of packaging

Dear Customer,

Thanks for your message.

Were so sorry about this issue.

Is there any chance you can keep the wrong item and we can refund you 15% of the item as compensation.

And if you want to buy another items, we can give you some discount, since it will cost too much to send it back.

We apologize to you again, hope you can accept our sincerity!

Looking forward to your reply.

Have a nice day.

Me: Are you serious? How about you send me the shirt I ordered in the first place! The shirt you sent me is not even the right size.

Vessos: Though the size is not right, could you please give it to your family or your friend who fit it.We can refund you 20% of the item.Do you agree?

Me: No I do not agree! I would like you to send me the shirt I ordered or you can refund me the amount I spent on the shirt of $8.99.

Vessos: Dear Customer,

Sorry for the trouble caused to you.

What about we refunding you 25%?

That is the top refund we can offer you.

Sincerely hope you can accept our offer.

If you can't accept it, you can send it back to us to get a new item.

As per the returning policy, the returning shipping fees are on you.

Usually the shipping fees is much more expensive than the value of the items.

When we receive the returned items, we will issue you a refund.

Have a nice day

Me: Ok so you send me the wrong item and I'm responsible for returning it. That is terrible way to handle this. I will never order anything from you again and I will make sure everyone knows what scams you are. Keep the 8.99. And I will keep the worthless piece of crap shirt you sent me and use it as a rag!

Me: And I will be posting this conversation so everyone can see how you people conduct business

Me: You people really suck and I hope your company goes out of business. Your a bunch of scam artist and I will do everything I can to make sure no one buys anything from you. I already reported you to the better business bureau..

Do not order from this website. I spent over $100 on this site and everything is just terrible quality--cheap fabric, bad fit, etc. When I tried to contact them via email, they responded the first time, saying to wait until I received my entire order until I returned everything. When I sent them emails telling them I received all of my items and that I wanted the address to return them to (since all of my items came from different addresses?), I got an email saying my message failed to send. So frustrated.

I received 4 bating suits all sized the same and all bathing suits came completely differ t sized by at least 4 inches! I contacted via email and they requested pictures! The email came back delivery system failure. I went on their site and was immediately prompted that they are under a copyright infringement lawsuit and couldn't go on it. So, last ditch effort I message on Facebook with all the info. They wanted me to give them to a friend that would fit them bc they didn't want to pay return shipping! Wtf kind of business is this!