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Vessos

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Vessos

1.3
vessos.com

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Vessos Reviews Summary

Vessos has a rating of 1.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vessos most frequently mention and customer service. Vessos ranks 1979th among Women's Clothing sites.

service
3
value
4
shipping
4
returns
1
quality
4

We monitor reviews for authenticity

Virginia
1 review
10 helpful votes
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I ordered 11 items on 6/21/16 and received 8 of them by 7/11/16. So... 20 days and counting. It was a mix of dresses, shirts, romper, swimwear and in L or XL as I am 5'7" and size 16. I tried on the romper and two swimsuits. The romper fits (thank goodness) and the swimsuits (one piece) I can put on but I have NO coverage for my boobs (36D) so those are a fail. It's like missing half of the material in that section and one is cheaply made, costume fabric but it did not rip or stretch at the seams. I looked back at photos and it seems the same amount of bra material as the models but somehow theirs fit. The bra part's material is the same as the swimsuit (no padding, no underwire, no support. I wouldn't buy swimwear from them again but so far everything else I am pleased with. I bought the round indigo looking beach blanket and the material is like silk/polyester and I am pleased, it seems like it will release sand easily for packing up and replacing on the sand. Most items cost not more than $10-$13, it's free shipping and they give coupon codes so I can't really complain. You have to go into it knowing what you paid for. It's not a perfect company (yet) as far as quality (all material seems polyester-ish) and design (size, material, details like boob coverage in swimwear are a slight gamble) but... I got 11 items for $139 including shipping and I am planning to order again from them around the same amount. If you are the kind of person that gets out of character mad about $10 clothing quality then this site is not for you.

Date of experience: July 13, 2016
Canada
1 review
11 helpful votes
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I was about to make a $150 order but totally cancelled it because of the bad reviews. I made orders before on a US website but when I tracked my package, it was coming from China. When the dress didn't fit (I took pictures and showed them the size being too small), they said that it was a custom made order (I asked for the hem to be shorter by 2 inches!), they couldn't authorize a return and refund. That is why I never order anything coming from China.

Date of experience: July 12, 2016
New York
1 review
7 helpful votes
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Stay away
July 12, 2016

Please please this company is horribe in every way, customer service, the merchandise, no returns! The company is knocking off dresses from other companies ex venus! The material is horrible, dont know how they pick their sizing, cant get my money back so its in the garbage!

Date of experience: July 12, 2016
New York
1 review
10 helpful votes
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Disappointed
July 7, 2016

The pictures on the site are incredibly deceiving. I received a see through version of one of the beach blankets. The others feel like silk. Definitely not something you would want to take to the beach. I guess it's the old age adage, you get what you pay for. Steer clear of ordering from this website, unless you are willing to take a chance.

Date of experience: July 7, 2016
Florida
1 review
10 helpful votes
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This company is a joke! Stay away. I ordered items online after reading about Free Shipping and when I reviewed my order it stated that I requested Express Shipping (which I didn't) and charged me $6.00. Over 2 weeks later, my items are still in transit! Customer Service was AWFUL in resolving the issue and did not believe that I didn't select EXPRESS shipping (by the way, the Customer is Always Right is not their method of service) and continued to charge me.

Date of experience: July 7, 2016
South Carolina
1 review
7 helpful votes
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Horriblr
July 6, 2016

This company stole my money they sent me things i didn't order

Date of experience: July 5, 2016
California
1 review
5 helpful votes
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Horrible policies
June 21, 2016

I ordered several tops and one of them was made wrong. The shoulders should have been made much smaller. It was made too large on the top that when I put it on it would literally fall straight down to the floor. When I wrote vessos about the problem with the shirt they sent me, even though it was their defective product they only could offer me 10% refund. So buyer beware because if you order something and it is their fault you are out of luck and money. I would not recommend this place at all. They have horrible customer service and horrible policies.

Date of experience: June 21, 2016
Australia
1 review
4 helpful votes
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Stay away
June 19, 2016

Bought 2 tops & 2 earrings. 3 of 4 things arrived by 2 separate deliveries. Tops are hideous, like plastic. One pair of earrings is yet to arrive. Not holding my breathe. Stay away. The quality of clothes is the worse thing I've ever bought. That is a true statement. Shop at your own waste of money.

Date of experience: June 19, 2016
Florida
1 review
8 helpful votes
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WORST company ever!
June 14, 2016

Where is my order!?! I placed order for 3 items and paid for expedite. 1st item sent next day. 2nd a week later. 3rd not even sent yet. Tracking numbers say can not locate. Appreciate the offer to deduct 30% off shipping but that is NOT ACCEPTABLE! I want my order! Been quite patient... now furious. 3 weeks later... nothing! Bogus tracking # and customer service will not respond.

Date of experience: June 13, 2016
Arizona
2 reviews
10 helpful votes
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Don't order from them! The quality is crap and when they sent me the wrong size swimsuit they wouldn't even let me return it! They offered me 40% of what I had paid because they said returning it would be too expensive. Now I am out money for something that I can't even wear!

I wish I could give it zero stars

Date of experience: June 7, 2016
Maryland
1 review
12 helpful votes
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This was the worst experience I've had ever with online shopping. I order myself 2 swimsuit for my big Miami trip in June, I order my swimsuits almost 1 month in advance in early May, I payed extra money to have my swimsuits shipped to me in 3-7 days! Not only has it been passed 2 weeks since my order was ship, but they ship my swimsuits separately when I order them at the same time on the same day! And I still haven't received my swimsuits. After 7 days I contacted customer service and it took them 3 days to respond with no help what so ever, I will never order from this site again, I wouldn't even recommend them to anyone!

Date of experience: May 27, 2016
Texas
1 review
18 helpful votes
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First the quality of the clothes is nothing like the picture. But that's not the worst part, I mean for the price what do you expect. But if you order more than one item, they send them all separate. You get the first item 2 months later and the others never arrive. And yes they have already charged you. And, most orders are not tractable. They stop responding after they tell you the others are on the way.

Biggest scam!

Date of experience: March 2, 2016
Texas
1 review
8 helpful votes
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Get what you pay for
January 25, 2016

I bought some tacky Christmas clothes VERY cheap and they took forever to ship and are slightly different colored than the picture. Everything is polyester... my dresses feel like swim suit material but I can't complain that much about a $7 dress with Santas on it. The clothes were fine for what I needed but I would not trust to buy everyday clothes from this website.

Date of experience: January 24, 2016