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Vessos has a rating of 1.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vessos most frequently mention and customer service. Vessos ranks 1979th among Women's Clothing sites.
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I did not like the blouse I ordered but the customer service was good and responded my emails. They even sent me a little money back because I was not satisfy with the product.
Quality is terrible.
Sizing is inaccurate by far.
No way to return items, no packing slip, no customer service to contact via phone or otherwise
Comes from China and packaging is in Chinese
I ordered a swimsuit based off the size chart they provided, it's so small and no sizing even listed in the top or bottom. Plus the threads are already coming out of the bottoms (which I have never even worn). When I reached out to them to inquire about returning the goods, they asked if I couldn't give the suite to someone else since the cost to return them would be too expensive. When I tried to reply to their email, it continues to bounce back to me. This is by far the worse website that I have ever ordered from. I am now trying to get back onto their website to see if there is a phone number to call and no luck with the site coming up either. Very Poor
The quality is very poor. I was very unhappy when I opened my packages and went online to find out return policy -- their website is shut down! The size is VERY SMALL. I selected medium and what i received is for a 12 year old - not adult sizes. Note that this is coming from China, so their sizes are way smaller than U.S. standard.
Placed and Order on the 3rd as of today the 15th the entire order has still not shipped! All I get from Customer Service is it takes 1-8 days to fulfill the order... well 11 days later I still have yet to receive any of the order nor has the whole order shipped... Needed this stuff for a bday party! Should have ordered for a US company instead of China! Do not do business with this company
Why can't the consumer return product and get refund when it doesn't fit. I was asked to take a picture of your product after I informed them it doesn't fit. I will send my email that I receceived from vessos to national consumer complaint in America and whatever country they're in sorry customer service. Unacceptable, refuse to give refund of product I lost over 170.00 US dollars. They should be shut down.
Shame on me for falling for this stuff, twice. No refunds offered and the cheapest, worst sized apparel on the market. The "cute" bathing suit I just bought only came up to the middle of my rib cage. I'm only 5'4"! Barely fit my 9 year old neighbor. The shorts jumpsuit? Was thinner than a cheap men's undershirt you get at the dollar store. And, since they can't ship stuff at once, I'm sure the dress I bought will be just as disappointing. Things can be made inexpensively, but deceitful representation is disgusting. NEVER VESSOS. Ever. They should be ashamed of themselves.
You would be more satisfied if you simply got in your car, drove down a highway, and tossed your money out the window. The clothes quality is horrible and unwearable. I'm out $30 bucks, don't make the same mistake I did.
I suppose that I should have guessed that the products on Vessos were too cheap to be of any quality, but the website showed lovely looking things and I was drawn in... Don't waste your time or money, it's not worth the risk as they refuse to do refunds or returns and their customer service is non existent.
Got half of order after 4 weeks. Clothes made of cheapest material on earth. Still waiting for other item, but could care less if it ever gets here as it is more than likely going to be a crappy small piece of poorly sewn cloth.
GO ELSEWHERE. Many other options. UGH.
I purchased a bathing suit from them. It said it should arrive within a week. It took almost 5 weeks to receive it. Strike one. The colors on the bathing suit were bleeding into one another. I emailed them and let them know that it was of poor quality and what I could consider "damaged" because of the color issues. They offered me a 10% refund and told me that it must not have been up to my expectations. What?
Anyway, I'm grateful I had the forethought to pay with PayPal. PayPal refunded me all of my money. When I originally filed the claim, Vessos emailed me and asked me to take down the claim. Um. No. Then, they accepted that I should be able to return for full refund but were requiring me to send with tracking to CHINA. That was going to cost me $60. I refused, called PayPal. Told them the situation and they issued a refund right then. The biggest pain in the neck.
Don't waste your money. The pictures on the website are very nice. I received the most horrible tops in my online shop history. They look very very cheap and bag quality. It's like joke. I don't know if I have to cry or laugh. I lost my money I never going to wear them. Please don't buy anything from this company.
Ordered 3 blouses beginning of June 2016 for vacation in July and guess what. Still waiting! Tracking states items delivered... NEVER RECEIVED and tracking is a nightmare! Didn't get tracking number for 3 weeks and when I tried to look up the tracking info, the site is down. Now states delivered 25 days ago coming from CHINA but I never received and have not heard a word! Customer service with only email and no phone number? No one you can talk to? Never again and I would never recommend to anyone. Take heed.
This website delivers cheap clothing that makes the word cheap an understatement for what you receive! If you even receive your full shipment because 4 weeks later I did not! Do not shop here!
Do not buy anything through Vessos! I ordered a mandala beach blanket. And just received it almost 4 weeks later. In not even sure I can call it a blanket. It is not at all how they described it online. The material is slick and paper thin and has holes all along the seem line! I will never, ever order another item from them again! I've never been so disappointed when ordering a product online! I basically paid $17 for a a small round sheet that is full of holes. But then again, a sheet is thicker than this horrible material!
I have never been more disappointed with clothing that I have ordered on line. I got 5 items and every one was poor quality, literally falling apart and sized way to small even though I ordered a size up based on the size chart. You should be ashamed to sell these items. Some even smell bad. I thought I would be ordering a lot more in the future but not after this first purchase.
I normally never ever write reviews but I am writing to hopefully help at least one other person before they purchase off of Vessos. I ordered 6 bathing suits, they took forever to arrive. Once I finally got them, it was so disappointing. They are so cheaply made, they'd probably fall apart after one use. Not to mention, that their sizing is ridiculous... I ordered a size small, I am a very petite girl (usually wear a size 0)... the size small, no exaggeration at all, fit like a large. I donated all the bathing suits to goodwill the same day. Don't waste your money people.
I ordered a dress for my girlfriend almost a month ago and paid for expedited shipping, and you guessed it, still haven't seen the dress i paid for or heard anything from their customer service. I will be disputing the charges as fraudulent. This company, if it is even a real company and not some scam, has by far the worst customer service I have ever experienced.
I ordered a mandala beach "blanket" and am very disappointed. The quality is no where near what they are showing online. It's a cheap thin material and the seams were coming apart. I emailed the company asking for them to issue a call tag for a refund and the customer service was the worst I have ever experienced. After emails back and forth with the company (never the same representative responding) all I'm getting back is 20%. I paid $12.99 for this stupid thing and they are so cheap that they won't refund that small amount back to me. After reading some of the other reviews on here, it seems like poor customer satisfaction is a common theme. I would definitely recommend not ordering anything for this company. Oh, and the blanket that they are "letting me keep"? It's going straight in the trash.
I also ordered the beach towels and got polyester napkins that were a completely different print. Only one of two items came. Wish I knew about THIS site before I knew about THAT one. Never again.
Answer: ASSOCIATED WITH THE COMPANY AUCKEY... BIG SCAM! WHEN YOU REPLY TO THE EMAIL THEY HAVE SUGGESTED... THEY CANT BE REACHED... IT IS REDIRECTED TO THE LEGALITIES OF THEM COPYING AND ARE BEING SUED BY VENUS CLOTHING... THEY HAVE MANY COMPANIES FROM CHINA UNDER AUCKEY SO WATCH FOR THEM... BASTARDS SHOULD BE CHARGED... BUT IT SURE DOESNT HELP US WHO SPENT THOUSAND OF DOLLARS
Answer: I hear that they are being sued by a few companies. They use clothing adds from other company and then send a totally different item. It's not a good idea to buy anything especially something coming from China.
Answer: ASSOCIATED WITH THE COMPANY AUCKEY... BIG SCAM! WHEN YOU REPLY TO THE EMAIL THEY HAVE SUGGESTED... THEY CANT BE REACHED... IT IS REDIRECTED TO THE LEGALITIES OF THEM COPYING AND ARE BEING SUED BY VENUS CLOTHING... THEY HAVE MANY COMPANIES FROM CHINA UNDER AUCKEY SO WATCH FOR THEM... BASTARDS SHOULD BE CHARGED... BUT IT SURE DOESNT HELP US WHO SPENT THOUSAND OF DOLLARS
Answer: Fairyseason is a fashion online store, a sub-company of Aukeys International Group, which is located in ShenZhen, China. Contact details Account manager: James Mogavero [email protected] Advertiser: Dave Wong
Answer: Fairyseason is a fashion online store, a sub-company of Aukeys International Group, which is located in ShenZhen, China. Contact details Account manager: James Mogavero [email protected] Advertiser: Dave Wong
Answer: Fairyseason is a fashion online store, a sub-company of Aukeys International Group, which is located in ShenZhen, China. Contact details Account manager: James Mogavero [email protected] Advertiser: Dave Wong
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