VernStores

Vernier sent me a defective product (of course, right?). They wanted me to repay a restock fee (5%) and a membership fee ($29.99) to get a refund. They rolled me around for a span of two months. I filed a consumer complaint with the State.
They are NOT legit!

I did not order anything nor did I authorize any charges from Vernier. Yet fraudulent charges from that operation keeps showing up on my bank account. I had to close my bank account and get a new account. Do NOT use Vernier website!

I wish I would have done better research before ordering from this company. I had the same experience as others on here. Ordered electric gloves, received very cheap, regular gloves. The company admitted their error and offered a 50% refund. Sounds that that was their plan all along.

Be careful with this store, just as another reviewer mentioned. The products come from China, not North Carolina as claimed. Regarding reviews, you cannot give a one-star rating—it's automatically set to five stars, and you cannot edit or change your review. I received a defective product that doesn't work, and they suggested I keep it in exchange for a 50% store credit. Why would I keep something defective that's essentially garbage? Returning it would just mean wasting more money.

Waited for weeks to receive my "handmade Picasso flower pot". Paid 34.99 with a "deal" on the second one for 17.49. Received the pots today. They are NOT handmade, nor are they metal. They are a resin material... smaller than the size of my hand... so more like a bud vase. When I went back to the store to see if I overlooked the size, I can't access the item because the page no longer exists. Stay far, far away from this company.

I actually like the teakwood kitchen utensils I ordered from VernStores or Vernier or whatever they go by when linked to the Amazon buying platform. The company told me of a delay in shipping and the items still arrived within 3 weeks of ordering them. HOWEVER - today I received a charge on my card for $29.99 and my credit card alerted me when the charge was made. I did not order anything else from the company, and upon looking at other complaints here, this company charges a membership fee for what I do not know. Wish I had researched the company before buying, because now I have to get a new credit card. If this company can charge a fee without my authorization, what else will they do with my information?

"Purchased" 2 large outdoor ferns for $94 and received a dollar store twig. Have been calling and emailing for over a week. Total nightmare!

Ordered and received light from the Vernstore. Was supposed to come in a case with lanyard, sleeve for 3aaa batteries. It came in a square box the size of the light with ONLY a charginging cord. Also said it was aluminum and it was plastic. Charged the light and it came on for about a second and would not turn back on.

I ordered some waterproof gloves pd quite a bit for them. When they got here quality was lacking. 1st I got an individual confirmation for each of the 3 pairs, no where did it have a return option so I emailed got no response so I called directly. The female who answered was less then pleasant but explained I'd have to wait 2 more days for a return email. Once I got return authorization I had to print all the order emails and return emails and add them to the box I had to pay for the return. Once they received box I also got charged 15% restocking fee. I will never order with this company again.

I placed an order for wooden spoons, I thought from a USA based company from Pennsylvania, it's been almost 3 weeks now and checked the status of order said it was from a different country! Claims they take phone calls 24/7 and no matter what time I call they hang up on me. When I attempt to contact through email only, it says it's on the way and they're sorry for any inconvenience! 👎

Horrible! Purchase took over a month to arrive and, when it did, it looked like a child painted it. It was a special gift for my son's 30th birthday and it was such a joke. This is disgraceful.

Ordered two watches. Website said they will be delivered in 3-4 days from USA. Then I received email that these are being shipped from warehouse in China. Called call center and was told that these are in transit but they cannot tell when the delivery will happen and assured me they will cancel the order if not received with 1-2 days delay. Called after 2 days and was told order has been cancelled and I should look out for a cancellation email within 24 hours. But nothing happened. When I called third time, was told to contact customer service. Customer service for last 2 days is saying they have consulated management and cannot do anything. Just wait for the delivery.

Total scam
I order expensive bird feeders from them
They sent me cheap plastic "dollar store bird feeders"
They won't return my messages and they tried to charge me a $30 monthly subscription fee
I had to cancel my credit card an report the unauthorized charge
Beware!

Do yourself a huge favor and and spare a giant headache, and having to cancel a credit card. Do not order anything from this scam zone of a company! Item was a cheap gadget in parts that I paid 19.97 for-it took forever to arrive. They were trying to charge me for a bunch of stuff including some huge subscription fee of 29.99...my credit card Co. Denied some of these sending me fraud alert text messages. Had to cancel my credit card and get new cause of ordering from these crooks. I don't know how they still have sites online at this point after reading all the negative reviews with similar stories. Just STAY AWAY!

Took 21 days to get and got a different shipping update every day. After 7 days shipping update said on the truck and out for delivery, took another 2 weeks after that update.
Finally received the vest but the removable charger/battery pack was not in the package.
Thinking the vest might have been returned once before by the way it was just shoved in the package.

I ordered a nativity scene December 14, did not receive until 12/27. Items look nothing like the picture, not handcarved and not made in the USA. I could purchase nicer items from the dollar store. Was a beat up cardboard box and styrofoam-no indication of a proper box from a reliable company, like Willow Tree. Complete junk and I paid $127. Then on top of that, I see a $29.99 charge on my credit card. Come to see that there was a checked box way on the bottom of the complete order page that automatically signs me up for a membership. I did not see this as it was way underneath the complete order button that I clicked. Complete scam. I am disputing with my credit card company. They want me to ship the item back at my expense and give me 50% refund until they receive it for the remainder 50% refund with a 15% restock fee. So I will be out of at least $40?!? Horrible! I learned my lesson.

I will never do any type of transaction with these merchants again. Blatant bait and switch with lousy refund policy. STAY CLEAR

It said my package would arrive 5-10 business days. It has been over a month. I called the number they gave me over a week ago with a promised call back, that I never received. So I called back and she said she would reprocess the order. But won't let me cancel it or speak to a manager. And would only give me her first name, Vanessa. I WILL NEVER order ANYTHING from here again!