The Vermont Country Store
Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
We ordered 3 items. All three were candy. Two of the three were so old that they couldn't be consumed. The gumdrop and assorted cream drops were old and not edible.
Ordered the ski pajamas for women. Like the color and they are made well. I ordered size medium per the size char according to my body measurements; p. J.'s are huge!- - crotch down to my knees, waist too big and the length is at least 6 inches too long! I am 5 ft, 1' and weigh 138 lbs. Not the first sleepwear I've had to return; all are manufactured too large. Will return for exchange to small.
I bought a two pound bag of candy and it doesn't have 5 pieces of candy anyone would eat. Don't waste your money on this item.
I bought 2 pairs of 63 inch plain white tie back curtains with lace on the edges. They cost $148. When I received them the lace was the cheapest lace money could buy. I sent them back immediately and it took over 2 months for them to refund me AND They charged me $26. This package was so small I put it in my mailbox. Never again.
In our experience, Vermont Country Store does a great job of selecting and offering top-grade products. Better yet, on those very rare occasions when the products are not up to their (or our) standards, they unhesitatingly stand behind them.
These are excellent people to do business with.
I still like this little purveyor of old-timey products, and have ordered from them over the years. They sold untreated percale sheets, which I loved.
Their niche is the homespun and down-home household and apparel item.
My issue is the fact that their inventory at one time was strictly "Made In America"... now they are selling a lot of Chinese-made goods. So the quality has taken a dive.
But I do agree that their customer service is excellent and it is just plain fun to browse their catalog.
If you are a diehard old order type purist, I also recommend Lehman's Hardware Store and Gohn Brothers.
Four stars for VCS.
I have bought clothing and other items from them over the years and it was all good. Products are geared more toward baby boomers, longer dresses with pockets, sensible shoes, etc.
I ordered three shirts from Vermont Store. They sent one short with no explanation with a $16.95 shipping cost. They sent it US Mail. They said they charge all the shipping upfront and the second two shorts would come free. I queried where they were and they told me they were back ordered. I asked how long it would be. They said by the end of December (almost two months after order). I waited until the beginning of January and again asked where my shorts where. They told me that I had called to cancel the order and snarkily said therefore there will be no shirts coming to my address.
I repeatedly order from Vermont Country Store. If there is anything wrong, they fix the problem immediately and you can have a great conversation while you're at it. I bought a ham that was supposed to weigh 8 to 9 pounds, and it weighed 7, so they gave me a refund for the pound I didn't get.
Lots of hard to find items from my childhood. They have great quality items but have become too expensive over time and I only seem to order now once a year or so. I do hope they stay in business because they do have some products that I haven't been able to find anywhere else.
I love that they have a lot of hard-to-find old fashioned stuff. However, their stuff is very expensive. For example, one Henley nightshirt is $50. I have found the same one on other sites for $12.
Vermont Country Store... two words: Original Ovaltine... YUM! And healthy!
I have been ordering from them since before the internet was available, so that's pretty cool. They do have things that rotate, but I truly love ordering from them... good bargains on impossible-to-find items from Ole fashioned ribbon candy to footwear. And if there is anything from your childhood that you remember and can't find it now? I bet you would have a good chance of finding it there.
Ordered a hard to find half slip for my wife. Arrived in 6 days and she is thrilled with the quality and fit. Great service
