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Verlo has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.
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We find the overall height to be too high due to the configuration with the frame of our set. Considering changing this.
Suggestion: we purchased the adjustable base. Wish it was a split version.
The bed was actually for the spare bedroom so the dog sleeps on it mostly. She seems to enjoy it.
Suggestion: I still have the feeling that I'm rolling to the middle and the sides feel firmer than the middle.
It's great and you aren't getting it back.
Suggestion: That we didn't replace it sooner
Suggestion: I wish it had the arrows for flipping it like our old mattress had.
Mattress is amazingly comfortable
Suggestion: Massaging hands that extend from the side and provide nightly massages
The mattress in the store seemed to be softer on top but yet firm I feel like the memory foam on top is thinner than it was in the store
Suggestion: I am not sure I really like it
The mattress is too firm and i toss and turn more than ever before, and i get ip extremely tired The people at Verlo were very helpful.
Suggestion: Its firmness. I need it to be softer and feel like the mattress hugs you versus feeling like im sleeping on top of a table.
No, I feel like the bed sags toward my husband, I'm not too keen on the pillow top mattress. Very high.
Suggestion: It is very tall, makes it hard to get in it. Sheets don't stay on. Not sure if I like the pillow top.
I have been experiencing less lower back pain in the morning now that I've been sleeping on a Verlo mattress and Verlo pillow. The Queen VerloFoam Pillow doesn't seem to breathe quickly as I lay my head on it. I feel air pressure on my ear when I rest the side of my head on it. It's not uncomfortable, but I do feel some air pressure in my ear. Overall, it's the best pillow I've ever had!
Suggestion: It's a bit thicker than our previous mattress, so the fitted sheets we had do fit a little tighter.
Suggestion: I'm very happy, don't want to change anything
Everything has worked out well.
Suggestion: The height.
Suggestion: The design pattern when the sheets are off (for wash or whatever), but who really cares since the sheets are on all of the time!
The new mattress helps keep my partner and I isolated from waking each when getting in or out bed and turning over. A very happy customer
Sorry but I've not slept on the mattress . It is for a guest room I will probably use your store again.
Suggestion: Not much
Never slept better Thanks!
Suggestion: Absolutely nothing
Your sales people are wonderful and the store design is great!
Suggestion: For the price level it's exactly what we expected.
not 100% sure yet happy with your staff
Suggestion: possibly a little softer
The first night was a little rough because it was so new but I love my bed! Thanks for a great nights sleep!
Suggestion: I think I would have spent more on a higher V series but I am satisfied with what I have.
Suggestion: I wish you could move only one side at a time

