Vera BradleyReviews 29

We purchased a wristlet during the 20% off sale. Then, about a week and a half later they retired the style, so a $78 wallet turned into a $39 wallet. When we emailed customer service about a price match, they refused saying the time frame for price adjustment was up. We were asking for nearly $20 back, just to be refunded to our card. So, avoid their customer service at all costs, and price matches, might as well not bother trying.

I received a coffee mug/tumbler from here a few years ago. Since then, I have misplaced placed my lid. I was going to just buy another mug and share the lid, but I noticed the styles have changed and I didnt know if the new lid would fit on my old mug. I reached out to vera Bradley to ask them, and I also wanted to ask if I could just simply buy a replacement lid. Unfortunately, they discontinued the model of mug I had, but Vera Bradley graciously sent me a $20 E gift card to use to buy a new one! I, in no way, even asked the company for a refund since it was entirely my fault that I lost my lid, but Vera Bradley deemed by cup unuseable and they kindly gave me this gift card. I had amazing customer service and a quick response within about a day. Thank you, Vera Bradley!

I had a $30 off coupon to Vera Bradley from a previous purchase. I put in the coupon, the discount was given and then before I could place the order I was forced to set up a new password. Then, I was told my coupon had already been used and I could not use it again. After many emails, customer service finally got back to me with a replacement code -but the replacement code does NOT work. The message says " No coupon found". I am so done with this company! They are so overpriced to begin with- it is not worth it to put up with such their horrible customer service.

If you have been wanting to try a piece of Vera Bradley, now is the time. Great sale going on and you can't believe the selection, color schemes and exceptional prices. I found every item I was looking for in this sale. Saved quite a bit. I got in on their 30% off sale and free shipping, which is over now. Sign up for their emails to get deals on your orders. Of all the sites I have been on this has the best search bar, by far. Entire site is so user friendly and easy to maneuver. This site will bring a huge smile to your face, and when you receive your item(s), it's a rush! The sale involves discontinued color styles. All new season is featured, also.