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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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April 27, 2025

The detail on the items are just gorgeous and the shipping time was accurate. I'm glad my pieces shipped in time for my event. Lovely work!

Date of experience: April 17, 2025
North Carolina
1 review
0 helpful votes
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April 27, 2025

Love your art on your t shirts. Order came quickly. No problems and will order from them again.

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
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April 27, 2025

I received my shirt and I love it! Thanks for the prompt delivery.

Date of experience: April 17, 2025
Colorado
1 review
0 helpful votes
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April 27, 2025

10/10, i love the hoodie, its comfortable and warm without being to warm. Would have loved softer strings on the hood but the strings are long enough that the tougher thin material of it is not an issue. Was happy to see that it arrived safely and even a day early (the delivery email and text message was appreicated! And the extra additions added is very much loved. The packaging is also super cool!)

Date of experience: April 7, 2025
Virginia
1 review
0 helpful votes
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April 27, 2025

Very happy with my products... nice quality... def ordering more stuff

Date of experience: April 16, 2025
Ohio
1 review
0 helpful votes
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April 27, 2025

Really enjoyed the bonus stickers and pin! Thanks for hooking me up y'all

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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April 27, 2025

Shipping was fast, updates were accurate. Thanks for my order!

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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April 27, 2025

I ordered several items & loved everything. The fans are awesome, the T-shirt & hair accessories are cool too. I wish the coffin hair barrettes had the snap going the opposite direction, but they still work for most hair styles. The only things preventing me from giving 5 stars are that the order took longer to arrive than anticipated, and that I wish more of the items were available in 5x. I would love to get many more of these styles!

Date of experience: April 12, 2025
New York
1 review
0 helpful votes
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April 27, 2025

Easy and quick process. Fast shipping. I love the bag I got, use it every day.

Date of experience: April 16, 2025
North Carolina
1 review
0 helpful votes
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April 27, 2025

I was happy with what I got but decided to return a item that I found to small for my use and they were very quick to respond and helped me get it sent back.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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April 27, 2025

Shopping was good. Super cute. Quality of clasp is a little problematic.

Date of experience: April 16, 2025
Iowa
1 review
0 helpful votes
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April 27, 2025

Fast shipping, and great packaging! The mystery shirt bag is an awesome deal!

Date of experience: April 7, 2025
Indiana
1 review
0 helpful votes
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April 27, 2025

I bought stuff and it arrived intact. What more could you ask for?

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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April 26, 2025

I love thier shirts an my granddaughter loves those gloves, will keep shopping thier! Love Vampire Freaks

Date of experience: April 16, 2025
Virginia
1 review
0 helpful votes
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April 26, 2025

Fast shipping and terrific product. I wear my skeleton sweat jacket proudly.

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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April 26, 2025

I really enjoyed looking at the selection of handbags. It was hard to make a decision!

Date of experience: April 16, 2025
Maryland
1 review
0 helpful votes
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April 26, 2025

As a buyer, the transaction was smooth. The only real complaint is on a shirt I bought. I always buy a larger size from an online retailer due to the fact the the sizes listed are NEVER correct. The shirt I purchased ovesize to fit in the shoulders and chest. Unfortunately the length of the shirt is short. I wish the shirt length was described. Maybe it was and I was to lame to see that. Anyway, I'll be making purchases from you in the near future. I have directed some of my friends to your online store.

Date of experience: April 16, 2025
Michigan
1 review
0 helpful votes
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April 26, 2025

Easy order, quick delivery and amazing products. The Cult cutties are unbelievable. So life like and cute. I love the Fairytale/monster prints.

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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April 26, 2025

I would 100% purchase from here again. The shipping is exceptionally quick, and the quality of the products is very high. There's a wide variety of items to choose from for multiple subcultures:-) Especially for goths & emos who are interested in the fashion aspect of the subcultures. There's something for everyone — baby bats, baby emos, elder emos and elder goths!

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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April 26, 2025

Saw an ad on Instagram and loved what I saw. Wish I had more money to buy more.

Date of experience: April 16, 2025